I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Verified
Binance Australia
partners with Ajust
Binance Australia Complaints
The best way to resolve complaints with Binance Australia
Binance Australia is a cryptocurrency exchange platform that offers a wide range of digital assets for trading. With a user-friendly interface, customers can easily buy, sell, and store cryptocurrencies. The platform provides secure and reliable services, ensuring the safety of users' funds. Binance Australia also offers 24/7 customer support to address any queries or concerns.
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Have a complaint? Click below to resolve your issue with Binance Australia
Ajust is putting pressuring on
Binance Australia
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Token recovery process
Unresolved
Sent
10/4/2024
Token recovery process
Robert
•
April 10, 2024
Sleep problems, anxiety, nightmares
Outcome Sought
Apology
Compensation
Other
Other
Margin trading scam
Unresolved
Sent
19/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Santhosh
Margin trading scam
Santhosh
•
March 19, 2024
Lost 2.8 million usd, no place to stay
Outcome Sought
Apology
Compensation
Other
Other
Loss of value due to lack of information
Unresolved
Sent
7/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Loss of value due to lack of information
Gillian
•
March 7, 2024
Lost value due to transfer
Outcome Sought
Apology
Compensation
Other
Unauthorised withdrawals
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mozhdeh
Unauthorised withdrawals
Mozhdeh
•
Significant distress and financial loss
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Binance Australia
To Listen
Live Campaign
Do you manage complaints for
Binance Australia
?
Other
Token recovery process
Unresolved
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Robert
•
April 10, 2024
Robert krause sent tokens to wrong chain, seeking recovery from binance. complex process due to internal policy, causing trauma and sleep problems.
Other
Margin trading scam
Unresolved
Sent
19/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Santhosh
Santhosh
•
March 19, 2024
Customer lost millions in margin trading with binance australia, seeking refund and apology for unauthorized trading activities and losses.
Other
Loss of value due to lack of information
Unresolved
Sent
7/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Gillian
•
March 7, 2024
Customer upset about inability to earn and stake on binance australia, leading to loss of value and dissatisfaction with customer service.
Unauthorised withdrawals
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mozhdeh
Mozhdeh
•
Customer reports unauthorised withdrawals due to a scam and seeks prompt resolution.
The best way to resolve an issue with
Binance Australia
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Binance Australia
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Binance Australia
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04
Fair and Free
Join our campaign to get
Binance Australia
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Binance Australia
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Binance Australia
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Binance Australia
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