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Melbourne Airport (Tullamarine)
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Melbourne Airport (Tullamarine)
Complaints

The best way to resolve complaints with
Melbourne Airport (Tullamarine)

Melbourne Airport (Tullamarine) is a major international airport located in Melbourne, Australia. It serves as a hub for both domestic and international flights, accommodating millions of passengers each year. The airport offers a range of facilities including shops, restaurants, and car rental services. Some common complaints about Melbourne Airport include long queues at security checkpoints, limited parking options, and high food prices.

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Melbourne Airport (Tullamarine)

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Melbourne Airport (Tullamarine)

Have a complaint? Click below to resolve your issue with
Melbourne Airport (Tullamarine)

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Melbourne Airport (Tullamarine)
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Disregarded medication

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
CHRIS
Disregarded medication

CHRIS

June 11, 2024

Led to surgery

Outcome Sought

Apology

Compensation

Other

Other

Email delivery failure

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Email delivery failure

Paul

May 15, 2024

Unable to contact customer service

Outcome Sought

Apology

Compensation

Other

Other

Fees not allowed at airport

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tim
Fees not allowed at airport

Tim

April 11, 2024

Not fair treatment, couldn't see friends

Outcome Sought

Apology

Compensation

Other

Other

Lack of security in carpark

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kylie
Lack of security in carpark

Kylie

Feeling unsafe, vulnerable position

Outcome Sought

Apology

Compensation

Other

Other

Missing money from wallet

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mohammad Ajmal
Missing money from wallet

Mohammad Ajmal

Loss of 3600 us dollars

Outcome Sought

Apology

Compensation

Other

Other

Capacity of buses

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gunti
Capacity of buses

Gunti

Long wait for passengers

Outcome Sought

Apology

Compensation

Other

Other

Unacceptable behavior by officer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sunil
Unacceptable behavior by officer

Sunil

Made first encounter unpleasant

Outcome Sought

Apology

Compensation

Other

Bad customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Shannon
Bad customer service

Shannon

Children scared and in tears

Outcome Sought

Apology

Compensation

Other

Lack of taxis available

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Julie
Lack of taxis available

Julie

Customer experienced pain and distress

Outcome Sought

Apology

Compensation

Other

Refusal of pat down

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maria
Refusal of pat down

Maria

Felt berated and unsupported

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Melbourne Airport (Tullamarine)

To Listen

Live Campaign
Do you manage complaints for
Melbourne Airport (Tullamarine)
?
Other

Disregarded medication

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
CHRIS

CHRIS

June 11, 2024

Customer seeks reimbursement for medical expenses due to airport representative disregarding medication and leading to surgery for gout.
Other

Email delivery failure

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Paul

May 15, 2024

Customer unable to contact melbourne airport customer service via email due to address not found. requesting correction on website.
Other

Fees not allowed at airport

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tim

Tim

April 11, 2024

Customer upset about additional fees, not allowed to go to airport with friend, questioning immigration's actions, seeking proof for understanding.
Other

Lack of security in carpark

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kylie

Kylie

Customer experienced potential security threat at melbourne airport carpark, requesting increased security measures and escort to car in the future.
Other

Missing money from wallet

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mohammad Ajmal

Mohammad Ajmal

Dr. hameed is requesting $3600 reimbursement from melbourne airport for missing money during his trip from melbourne to abu dhabi.
Other

Capacity of buses

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gunti

Gunti

Customers complain about car park bus not picking up passengers to capacity at melbourne airport, causing long waits between buses.
Other

Unacceptable behavior by officer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sunil

Sunil

Customer complains about aggressive behavior of security officer at melbourne airport, seeking apology and assurance of addressing the issue.

Bad customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Shannon

Shannon

Customer complains about poor security staff behavior at Melbourne Airport, causing distress to children and requesting an apology.

Lack of taxis available

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Julie

Julie

Customer complains about lack of taxis at Melbourne Airport, causing distress for disabled passenger who had to walk in pain to find transport.

Refusal of pat down

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maria

Maria

Customer, a diabetic, was denied a pat down at Melbourne Airport and berated by staff, seeking an explanation and apology.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Email delivery failure

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Email delivery failure

Paul

May 15, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Melbourne Airport (Tullamarine)

The best way to resolve an issue with 

Melbourne Airport (Tullamarine)

Quick Solutions
Prepared by
Melbourne Airport (Tullamarine)
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Melbourne Airport (Tullamarine)

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Melbourne Airport (Tullamarine)
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04
Fair and Free
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Melbourne Airport (Tullamarine)
to listen
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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