I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
CHRIS
Verified
Melbourne Airport (Tullamarine)
partners with Ajust
Melbourne Airport (Tullamarine) Complaints
The best way to resolve complaints with Melbourne Airport (Tullamarine)
Melbourne Airport (Tullamarine) is a major international airport located in Melbourne, Australia. It serves as a hub for both domestic and international flights, accommodating millions of passengers each year. The airport offers a range of facilities including shops, restaurants, and car rental services. Some common complaints about Melbourne Airport include long queues at security checkpoints, limited parking options, and high food prices.
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Have a complaint? Click below to resolve your issue with Melbourne Airport (Tullamarine)
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Melbourne Airport (Tullamarine)
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Disregarded medication
Unresolved
Sent
11/6/2024
Disregarded medication
CHRIS
•
June 11, 2024
Led to surgery
Outcome Sought
Apology
Compensation
Other
Other
Email delivery failure
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Email delivery failure
Paul
•
May 15, 2024
Unable to contact customer service
Outcome Sought
Apology
Compensation
Other
Other
Fees not allowed at airport
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Fees not allowed at airport
Tim
•
April 11, 2024
Not fair treatment, couldn't see friends
Outcome Sought
Apology
Compensation
Other
Rude staff behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rosslyn
Rude staff behaviour
Rosslyn
•
Emotional distress for travellers
Outcome Sought
Apology
Compensation
Other
Overcharging incident
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Overcharging incident
Julie
•
Feeling frustrated and deceived
Outcome Sought
Apology
Compensation
Other
Damaged luggage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sergio Marcelo
Damaged luggage
Sergio Marcelo
•
Suitcase is no longer usable
Outcome Sought
Apology
Compensation
Other
Insufficient number of kiosks
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jonathan
Insufficient number of kiosks
Jonathan
•
Significant inconvenience and delay
Outcome Sought
Apology
Compensation
Other
Cash payment refusal
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Colin
Cash payment refusal
Colin
•
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Repeated delays in baggage claim
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Glen
Repeated delays in baggage claim
Glen
•
Inconvenience and wasted time
Outcome Sought
Apology
Compensation
Other
Poor signage at airport
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darren
Poor signage at airport
Darren
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Melbourne Airport (Tullamarine)
To Listen
Live Campaign
Do you manage complaints for
Melbourne Airport (Tullamarine)
?
Other
Disregarded medication
Unresolved
Sent
11/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
CHRIS
CHRIS
•
June 11, 2024
Customer seeks reimbursement for medical expenses due to airport representative disregarding medication and leading to surgery for gout.
Other
Email delivery failure
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
May 15, 2024
Customer unable to contact melbourne airport customer service via email due to address not found. requesting correction on website.
Other
Fees not allowed at airport
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Tim
•
April 11, 2024
Customer upset about additional fees, not allowed to go to airport with friend, questioning immigration's actions, seeking proof for understanding.
Rude staff behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rosslyn
Rosslyn
•
Customer complains about rude security staff at Melbourne Airport and requests staff training.
Overcharging incident
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Julie
•
Customer complains about being overcharged by a taxi service and requests a refund and investigation.
Damaged luggage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sergio Marcelo
Sergio Marcelo
•
Customer's luggage was damaged during travel; seeks compensation for replacement or refund.
Insufficient number of kiosks
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jonathan
Jonathan
•
Customer complains about insufficient passport kiosks causing delays and requests improvements.
Cash payment refusal
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Colin
Colin
•
Customer frustrated by vendors not accepting cash payments, requests all vendors to accommodate cash transactions.
Repeated delays in baggage claim
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Glen
Glen
•
Customer frustrated with repeated baggage claim delays at Melbourne Airport, seeking resolution and improvements.
Poor signage at airport
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darren
Darren
•
Customer complains about poor Uber service and signage at Melbourne Airport, seeking an apology.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Email delivery failure
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Email delivery failure
Paul
•
May 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Melbourne Airport (Tullamarine)
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Melbourne Airport (Tullamarine)
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Melbourne Airport (Tullamarine)
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04
Fair and Free
Join our campaign to get
Melbourne Airport (Tullamarine)
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Melbourne Airport (Tullamarine)
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Online
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Complaint Policy
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Common issues related to
Melbourne Airport (Tullamarine)
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Melbourne Airport (Tullamarine)
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