I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Transperth Complaints
The fastest way to resolve your Transperth complaint
Transperth is a public transportation service in Western Australia, offering bus, train, and ferry services to commuters. It provides a comprehensive network across the region, connecting various suburbs and major destinations. Some common complaints about Transperth include delays, overcrowding during peak hours, and occasional disruptions due to maintenance or unforeseen circumstances. However, it continues to play a vital role in facilitating transportation for residents and visitors alike.
COMPLAINTS WE'VE TAKEN CARE OF
Dangerous driving
Unresolved
Sent
22/7/2024
Dangerous driving
Chris
•
July 22, 2024
Had to slow down dangerously
Outcome Sought
Apology
Compensation
Other
Lack of service communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diane
Lack of service communication
Diane
•
Inconvenience and stress experienced
Outcome Sought
Apology
Compensation
Other
Reckless driving by bus driver
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Param
Reckless driving by bus driver
Param
•
Endangered family and other road users
Outcome Sought
Apology
Compensation
Other
Rude bus driver behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mohindar
Rude bus driver behavior
Mohindar
•
Unsettling experience during commute
Outcome Sought
Apology
Compensation
Other
Rude driver behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Rude driver behaviour
Mary
•
Uncomfortable atmosphere for passengers
Outcome Sought
Apology
Compensation
Other
Communication issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kelli
Communication issues
Kelli
•
Passengers left stranded
Outcome Sought
Apology
Compensation
Other
Non-functioning bus stopping light
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Passenger
Non-functioning bus stopping light
Passenger
•
Confusion and inconvenience for passengers
Outcome Sought
Apology
Compensation
Other
Driver failed to notify
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roslyn
Driver failed to notify
Roslyn
•
Late for dental appointment, anxiety attack
Outcome Sought
Apology
Compensation
Other
Inadequate shelter during rain
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachael
Inadequate shelter during rain
Rachael
•
Lost mobile phone and food
Outcome Sought
Apology
Compensation
Other
Priority seating guidelines not followed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keith
Priority seating guidelines not followed
Keith
•
Inconvenience and discomfort for passengers
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Transperth
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Transperth
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Transperth
We handle everything for you, results guaranteed.
How to contact
Transperth
Post
Details missing. Help fill in the gaps.
In person
https://www.transperth.wa.gov.au/journey-planner/stops-near-you
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Transperth
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Transperth
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