Verified
Uber
partners with Ajust

Uber
Complaints

The best way to resolve complaints with
Uber

Uber is a ride-sharing service that connects passengers with drivers through a mobile app. It operates in various cities across Australia, providing convenient transportation options. Some common complaints about Uber include pricing discrepancies, driver behaviour, and customer service issues. However, it remains a popular choice for many due to its ease of use and widespread availability.

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Uber

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Uber

Have a complaint? Click below to resolve your issue with
Uber

Ajust is putting pressuring on
Uber
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

Outcome Sought

Apology

Compensation

Other

Other

Lost iphone

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Coral
Lost iphone

Coral

Unable to track phone

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vladimir

Vladimir

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Uzma

Uzma

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven

Steven

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicholas

Nicholas

Outcome Sought

Apology

Compensation

Other

Other

Unsafe driving behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessic
Unsafe driving behavior

Jessic

Unsafe and uncomfortable ride

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wini

Wini

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Li

Li

Outcome Sought

Apology

Compensation

Other

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tom

Tom

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Uber

To Listen

Live Campaign
Do you manage complaints for
Uber
?
Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

Other

Lost iphone

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Coral

Coral

Customer lost iphone in uber, unable to get assistance from uber australia customer service, requesting help to contact driver for lost item.
Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vladimir

Vladimir

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Uzma

Uzma

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven

Steven

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicholas

Nicholas

Other

Unsafe driving behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessic

Jessic

Customer complains about uber driver not staying in lanes and using phone while driving, seeking resolution and apology.
Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wini

Wini

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Li

Li

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tom

Tom

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Lost iphone

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Coral
Lost iphone

Coral

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vladimir

Vladimir

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Uzma

Uzma

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven

Steven

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicholas

Nicholas

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Unsafe driving behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessic
Unsafe driving behavior

Jessic

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wini

Wini

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Li

Li

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tom

Tom

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Uber

The best way to resolve an issue with 

Uber

Quick Solutions
Prepared by
Uber
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Uber

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Uber
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Uber
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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