I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kylie
Sydney Airport (Kingsford Smith) Complaints
The fastest way to resolve your Sydney Airport (Kingsford Smith) complaint
Sydney Airport (Kingsford Smith) is a major international airport located in Mascot, New South Wales. It serves as the primary gateway for travellers visiting Sydney and its surrounding areas. The airport offers a wide range of facilities and services, including multiple terminals, parking options, dining and shopping outlets, as well as transportation connections. While some passengers have expressed concerns about congestion, parking fees and long wait times, Sydney Airport continues to work towards improving the overall travel experience.
COMPLAINTS WE'VE TAKEN CARE OF
Other
Missed flight due to poor service
Unresolved
Sent
16/7/2024
Missed flight due to poor service
Kylie
•
July 16, 2024
Travel disrupted, frustration
Outcome Sought
Apology
Compensation
Other
Lost luggage issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Omar
Lost luggage issue
Omar
•
Significant inconvenience and stress
Outcome Sought
Apology
Compensation
Other
Delay and lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janet
Delay and lack of communication
Janet
•
Frustration and embarrassment
Outcome Sought
Apology
Compensation
Other
Racial profiling incident
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Betsy
Racial profiling incident
Betsy
•
Feeling unwelcome and reconsidering stay
Outcome Sought
Apology
Compensation
Other
Inaccurate whiskey pouring
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tony
Inaccurate whiskey pouring
Tony
•
Negative perception of service quality
Outcome Sought
Apology
Compensation
Other
Long queue at pick-up
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Long queue at pick-up
Jennifer
•
Charged extra due to delay
Outcome Sought
Apology
Compensation
Other
Excessive aircraft noise
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brandon
Excessive aircraft noise
Brandon
•
Disrupted quality of life
Outcome Sought
Apology
Compensation
Other
Confiscation of medical item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tabarak
Confiscation of medical item
Tabarak
•
Significant discomfort and emotional distress
Outcome Sought
Apology
Compensation
Other
Hat damaged during screening
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diane
Hat damaged during screening
Diane
•
Hat is unusable and holds personal value
Outcome Sought
Apology
Compensation
Other
Lack of disabled assistance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janet
Lack of disabled assistance
Janet
•
Physically and emotionally distressing experience
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Sydney Airport (Kingsford Smith)
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Sydney Airport (Kingsford Smith)
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Sydney Airport (Kingsford Smith)
We handle everything for you, results guaranteed.
How to contact
Sydney Airport (Kingsford Smith)
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Sydney Airport (Kingsford Smith)
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
Sydney Airport (Kingsford Smith)
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
Cricket Australia
Cricket Australia
Cricket Australia
Europcar
Europcar
Europcar
Westmead Hospital
Westmead Hospital
Westmead Hospital
Yarra Trams
Yarra Trams
Yarra Trams