I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Bunnings Complaints
The fastest way to resolve your Bunnings complaint
Bunnings is Australia's largest home improvement retailer, with over 200 stores nationwide. With a wide range of products available, including hardware, gardening supplies, and building materials, Bunnings aims to cater to the needs of DIY enthusiasts and professional tradespeople alike. Bunnings partners with Ajust to provide a smooth experience for customers to resolve any issues that arise with their products or service.
Instantly file a complaint and resolve your issue with Bunnings
Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
80% success
½ the effort
30x faster
2x better results
COMPLAINTS WE'VE TAKEN CARE OF
Product return mishandling
Closed
5/2/2025
Sent
30/1/2025
Product return mishandling
John
•
January 30, 2025
Significant frustration and wasted time
Outcome Sought
Apology
Compensation
Other
Missing Box 1
Closed
3/2/2025
Sent
21/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ashley
Missing Box 1
Ashley
•
January 21, 2025
Unable to proceed with project
Outcome Sought
Apology
Compensation
Other
Tiles falling off
Closed
16/1/2025
Sent
4/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gurpreet
Tiles falling off
Gurpreet
•
January 4, 2025
Significant inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
Broken sprayer
REZA
•
January 22, 2024
Burned back
Outcome Sought
Apology
Compensation
Other
Repaired or exchange
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anna
Repaired or exchange
Anna
•
Outcome Sought
Apology
Compensation
Other
No battery supply
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stan
No battery supply
Stan
•
Unable to fix old model
Outcome Sought
Apology
Compensation
Other
Faded metal and material
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Merete
Faded metal and material
Merete
•
Swing became an eyesore
Outcome Sought
Apology
Compensation
Other
Missing delivery item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Missing delivery item
Peter
•
Panel not received for assembly
Outcome Sought
Apology
Compensation
Other
Defective product received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mario
Defective product received
Mario
•
Significant distress and safety concern
Outcome Sought
Apology
Compensation
Other
Lack of staff assistance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lawrence
Lack of staff assistance
Lawrence
•
Unable to make informed decision
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Bunnings
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
Bunnings is Australia’s largest and best-known hardware store. You’d expect that things occasionally go wrong at that scale. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard by Bunnings.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Bunnings
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right people at Bunnings, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
Help Bunnings understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give Bunnings additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Consider how you’d like Bunnings to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
Outline the action you are requesting Bunnings to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
Share any files that might help Bunnings understand the issue to give the best chance of a faster resolution. This could include a photo of the faulty product and a copy of your receipt.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Bunnings
We handle everything for you, results guaranteed.
How to contact
Bunnings
Post
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Bunnings
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
Bunnings
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
7-Eleven (Australia only)
7-Eleven (Australia only)
7-Eleven (Australia only)
ASOS
ASOS
ASOS
Amart Furniture
Amart Furniture
Amart Furniture
BP
BP
BP