I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
Verified
Bunnings
partners with Ajust
Bunnings Complaints
The best way to resolve complaints with Bunnings
Bunnings is Australia's largest home improvement retailer, with over 200 stores nationwide. With a wide range of products available, including hardware, gardening supplies, and building materials, Bunnings aims to cater to the needs of DIY enthusiasts and professional tradespeople alike. Bunnings partners with Ajust to provide a smooth experience for customers to resolve any issues that arise with their products or service.
Get heard by Bunnings
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Bunnings
Have a complaint? Click below to resolve your issue with Bunnings
Ajust is putting pressuring on
Bunnings
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
Broken sprayer
REZA
•
January 22, 2024
Burned back
Outcome Sought
Apology
Compensation
Other
Missing Box 1
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ashley
Missing Box 1
Ashley
•
Unable to proceed with project
Outcome Sought
Apology
Compensation
Other
Rude staff response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Divakar
Rude staff response
Divakar
•
Frustration and feeling undervalued
Outcome Sought
Apology
Compensation
Other
Delayed order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Delayed order
David
•
Inconvenience and disruption
Outcome Sought
Apology
Compensation
Other
Uncomfortable shopping environment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jeff
Uncomfortable shopping environment
Jeff
•
Significantly impacted shopping experience
Outcome Sought
Apology
Compensation
Other
Tiles falling off
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gurpreet
Tiles falling off
Gurpreet
•
Significant inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Poor customer service
David
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Safety issue with assembly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Safety issue with assembly
David
•
Unable to use the chair
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sara
Poor customer service
Sara
•
Felt uncomfortable and unsupported
Outcome Sought
Apology
Compensation
Other
Refund denial
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Refund denial
Naomi
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Bunnings
To Listen
Live Campaign
Do you manage complaints for
Bunnings
?
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
REZA
•
January 22, 2024
Spray garden nylex with broken sprayer caused burn injury, seeking compensation for medical treatment.
Missing Box 1
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ashley
Ashley
•
Customer received duplicate items and missing Box 1, causing project delays.
Rude staff response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Divakar
Divakar
•
Customer dissatisfied with rude staff and lack of knowledge regarding product exchange.
Delayed order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer dissatisfied with delayed order of wardrobe doors, requesting a full refund and compensation for inconvenience.
Uncomfortable shopping environment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jeff
Jeff
•
Customer dissatisfied with unresolved issues at Edwardstown store, including temperature, blocked aisles, and lack of signage.
Tiles falling off
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gurpreet
Gurpreet
•
Customer dissatisfied with vinyl tiles that failed to stick, requesting a full refund and compensation for installation labor.
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer dissatisfied with service, seeks formal apology for unhelpful staff during visit on December 24.
Safety issue with assembly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer reports safety issue with Artiss recliner chair causing collapse, urges investigation for customer safety.
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sara
Sara
•
Customer dissatisfied with poor service from employee and requests training for staff.
Refund denial
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Naomi
•
Customer frustrated with inconsistent return policy and seeks refund for plants.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
Broken sprayer
REZA
•
January 22, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Bunnings
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Bunnings
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right people at Bunnings, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
Help Bunnings understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give Bunnings additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Consider how you’d like Bunnings to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
Outline the action you are requesting Bunnings to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
Share any files that might help Bunnings understand the issue to give the best chance of a faster resolution. This could include a photo of the faulty product and a copy of your receipt.
04
Fair and Free
Use Ajust to raise a complaint directly with
Bunnings
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Bunnings
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Bunnings
Post
Details missing. Help fill in the gaps.
Complaint Policy
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Common issues related to
Bunnings
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Bunnings
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
