I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
Verified
Bunnings
partners with Ajust
Bunnings Complaints
The best way to resolve complaints with Bunnings
Bunnings is Australia's largest home improvement retailer, with over 200 stores nationwide. With a wide range of products available, including hardware, gardening supplies, and building materials, Bunnings aims to cater to the needs of DIY enthusiasts and professional tradespeople alike. Bunnings partners with Ajust to provide a smooth experience for customers to resolve any issues that arise with their products or service.
Get heard by Bunnings
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Bunnings
Have a complaint? Click below to resolve your issue with Bunnings
Ajust is putting pressuring on
Bunnings
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
Broken sprayer
REZA
•
January 22, 2024
Burned back
Outcome Sought
Apology
Compensation
Other
Spilled oil in car
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melanie
Spilled oil in car
Melanie
•
Damage to car and phone
Outcome Sought
Apology
Compensation
Other
Limited selection in store
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eddie
Limited selection in store
Eddie
•
Restricts customer choice
Outcome Sought
Apology
Compensation
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kylie
Rude customer service
Kylie
•
Felt uncomfortable and unwelcome
Outcome Sought
Apology
Compensation
Other
Cracks developing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Cracks developing
Martin
•
Compromised structural integrity
Outcome Sought
Apology
Compensation
Other
Order cancelled without explanation
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Glenys Margaret
Order cancelled without explanation
Glenys Margaret
•
Funds pending and unavailable
Outcome Sought
Apology
Compensation
Other
Limited cuts allowed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gordon
Limited cuts allowed
Gordon
•
Significant inconvenience for project
Outcome Sought
Apology
Compensation
Other
Racially insensitive remark
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leah
Racially insensitive remark
Leah
•
Feeling hurt and unwelcome
Outcome Sought
Apology
Compensation
Other
Dog urine on product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Dog urine on product
Rachel
•
Distressing and inconvenient experience
Outcome Sought
Apology
Compensation
Other
Sink rusting
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Denzil
Sink rusting
Denzil
•
Significant inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Bunnings
To Listen
Live Campaign
Do you manage complaints for
Bunnings
?
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
REZA
•
January 22, 2024
Spray garden nylex with broken sprayer caused burn injury, seeking compensation for medical treatment.
Spilled oil in car
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melanie
Melanie
•
Customer seeks apology and reimbursement for cleaning costs after a product spilled in their car and damaged their phone.
Limited selection in store
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eddie
Eddie
•
Customer disappointed by limited wall clock selection in-store compared to online offerings.
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kylie
Kylie
•
Customer dissatisfied with rude service from staff member Judy at Bunnings Gardening Centre.
Cracks developing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Martin
•
Customer requests a replacement or full refund for defective planter boxes with cracks.
Order cancelled without explanation
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Glenys Margaret
Glenys Margaret
•
Customer frustrated by cancelled order and lack of support, seeking immediate access to funds and better service.
Limited cuts allowed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gordon
Gordon
•
Customer disappointed with inconsistent cutting service at Bunnings, requests multiple cuts as previously allowed.
Racially insensitive remark
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leah
Leah
•
Customer experienced racial insensitivity from staff and seeks investigation and action.
Dog urine on product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Rachel
•
Customer experienced a hygiene issue with a product due to dog urine and requests a policy change.
Sink rusting
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Denzil
Denzil
•
Customer dissatisfied with rusting sink, requests full refund and cashback for inconvenience.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Broken sprayer
Closed
4/2/2024
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
REZA
Broken sprayer
REZA
•
January 22, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Bunnings
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Bunnings
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right people at Bunnings, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
Help Bunnings understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give Bunnings additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Consider how you’d like Bunnings to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
Outline the action you are requesting Bunnings to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
Share any files that might help Bunnings understand the issue to give the best chance of a faster resolution. This could include a photo of the faulty product and a copy of your receipt.
04
Fair and Free
Use Ajust to raise a complaint directly with
Bunnings
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Bunnings
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Bunnings
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Bunnings
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Bunnings
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
