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Nick Scali
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Nick Scali
Complaints

The fastest way to resolve your
Nick Scali
 complaint

Nick Scali is a well-established Australian retailer offering a wide range of furniture options. With a focus on quality and style, they provide customers with a variety of choices for their home decor needs. From sofas and dining sets to bedroom furniture and accessories, Nick Scali Furniture aims to cater to diverse tastes and preferences.

Instantly file a complaint and resolve your issue with
Nick Scali

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Retail

Rash from sofa

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Rash from sofa

John

November 21, 2023

Outcome Sought

Apology

Compensation

Other

Retail

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Amy
Delivery delay

Amy

November 20, 2023

Outcome Sought

Apology

Compensation

Other

Retail

broken zipper

A great platform that makes it super easy to lodge a claim/complaint with all kinds of businesses. The biggest battle with any claim is trying to locate the correct email/number/form, normally hidden on a company website, to lodge a claim. Adjust solves this issue and saves me time by becoming a one stop shop for navigating and monitoring my claims.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joshua
broken zipper

Joshua

October 2, 2023

Lounge cushion is unusable and sags because zipper can’t secure cushion.

Outcome Sought

Apology

Compensation

Other

Faulty weld

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alex
Faulty weld

Alex

Rendered unusable, significant inconvenience

Outcome Sought

Apology

Compensation

Other

Poor customer service experience

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Georgina
Poor customer service experience

Georgina

Decided not to make purchase

Outcome Sought

Apology

Compensation

Other

Fabric damage

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Erdem
Fabric damage

Erdem

Frustration and dissatisfaction

Outcome Sought

Apology

Compensation

Other

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lilla
Delivery delay

Lilla

Significant inconvenience

Outcome Sought

Apology

Compensation

Other

Leather peeling off

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Natalie
Leather peeling off

Natalie

Disappointing experience and concerns about quality

Outcome Sought

Apology

Compensation

Other

Defective headrest

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Israa
Defective headrest

Israa

Significant inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Deteriorating bottom lining

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle
Deteriorating bottom lining

Michelle

Inconvenience and disappointment

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Nick Scali

The best way to resolve an issue with

Nick Scali

WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Nick Scali

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Nick Scali
We handle everything for you, results guaranteed.
How to contact
Nick Scali
Phone
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Post
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Online
https://www.nickscali.com.au/contact/
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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