I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Verified
7-Eleven
partners with Ajust
7-Eleven Complaints
The best way to resolve complaints with 7-Eleven
7-Eleven is a convenience store chain in Australia, offering a wide range of products and services. With numerous locations across the country, customers can find everyday essentials, snacks, beverages, and hot food options. The stores operate 24/7, providing convenience for those in need of late-night or early-morning shopping. However, some customers have raised concerns about issues such as product quality, cleanliness, and customer service.
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Join our campaign
Have a complaint? Click below to resolve your issue with 7-Eleven
Have a complaint? Click below to resolve your issue with 7-Eleven
Ajust is putting pressuring on
7-Eleven
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Overcharging for products
Unresolved
Sent
19/7/2024
Overcharging for products
John
•
July 19, 2024
Feeling ripped off
Outcome Sought
Apology
Compensation
Other
Retail
Extra cup charge
Unresolved
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manan
Extra cup charge
Manan
•
July 15, 2024
Customer felt disappointed and outraged
Outcome Sought
Apology
Compensation
Other
Retail
Rude behavior from boss
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charli
Rude behavior from boss
Charli
•
July 10, 2024
Feeling disrespected and unappreciated
Outcome Sought
Apology
Compensation
Other
Retail
Refund request denied
Unresolved
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Refund request denied
Karen
•
July 8, 2024
Customer felt intimidated
Outcome Sought
Apology
Compensation
Other
Retail
Refund request for unauthorized purchase
Closed
18/7/2024
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Refund request for unauthorized purchase
Helen
•
July 3, 2024
Causing depression and anxiety
Outcome Sought
Apology
Compensation
Other
Retail
Overcharged for alterations
Unresolved
Sent
1/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kathryn
Overcharged for alterations
Kathryn
•
July 1, 2024
Embarrassing, feeling awful
Outcome Sought
Apology
Compensation
Other
Retail
Rude staff member
Unresolved
Sent
28/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robin
Rude staff member
Robin
•
June 28, 2024
It was embarrassing and rude
Outcome Sought
Apology
Compensation
Other
Retail
Rude cashier behavior
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
PETRINA
Rude cashier behavior
PETRINA
•
June 25, 2024
Feeling disgusted and disrespected
Outcome Sought
Apology
Compensation
Other
Retail
Pricing discrepancy
Unresolved
Sent
24/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daniel
Pricing discrepancy
Daniel
•
June 24, 2024
Overcharged
Outcome Sought
Apology
Compensation
Other
Retail
Leaking gas bottle
Unresolved
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Benjamin
Leaking gas bottle
Benjamin
•
June 15, 2024
Unable to use product
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
7-Eleven
To Listen
Live Campaign
Do you manage complaints for
7-Eleven
?
Overcharging for products
Unresolved
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
July 19, 2024
Customer complains about inconsistent pricing and service at 7-eleven ingelburn oxford rd, seeking resolution and expressing frustration with potential price gouging.
Retail
Extra cup charge
Unresolved
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manan
Manan
•
July 15, 2024
Customer upset over staff reaction to taking extra cup, seeks apology and action against 7-eleven staff at north melbourne store.
Retail
Rude behavior from boss
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charli
Charli
•
July 10, 2024
Customer upset with boss at 7eleven woolaware for making rude comments and discussing her in front of other staff, leading to decision to stop patronizing the business.
Retail
Refund request denied
Unresolved
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Karen
•
July 8, 2024
Customer seeks refund and apology from 7-eleven after staff member refused to swap stale sandwiches, became aggressive, and used explicit language.
Retail
Refund request for unauthorized purchase
Closed
18/7/2024
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Helen
•
July 3, 2024
Customer seeks $100 refund and apology from 7-eleven for unauthorized purchase, lack of response causing emotional distress.
Retail
Overcharged for alterations
Unresolved
Sent
1/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kathryn
Kathryn
•
July 1, 2024
Customer complained about being overcharged at 7-eleven for hot chocolate, feeling embarrassed and singled out by the manager.
Retail
Rude staff member
Unresolved
Sent
28/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robin
Robin
•
June 28, 2024
Customer upset with 7-eleven staff member for requiring prepayment at the forecourt, seeking apology.
Retail
Rude cashier behavior
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
PETRINA
PETRINA
•
June 25, 2024
Customer seeks apology from 7-eleven for rude and arrogant behavior of cashier at local store.
Retail
Pricing discrepancy
Unresolved
Sent
24/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daniel
Daniel
•
June 24, 2024
Customer seeking refund and apology from 7-eleven for being overcharged for degreaser marked down to $3.
Retail
Leaking gas bottle
Unresolved
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Benjamin
Benjamin
•
June 15, 2024
Customer seeks refund and apology from 7-eleven for leaking gas bottle refused by store attendant.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Refund request for unauthorized purchase
Closed
18/7/2024
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Refund request for unauthorized purchase
Helen
•
July 3, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
7-Eleven
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
7-Eleven
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
7-Eleven
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
7-Eleven
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
7-Eleven
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
7-Eleven
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
7-Eleven
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
