7-Eleven

Complaints

I filled my vehicle up yesterday at Berowra and was watching the counter when I noticed that the counter had gotten up to $3.86 before the pump had even started up. I feel that I have been scammed here. This is theft. The bloke behind the counter didnt want to know about it and after all the problems we have been having with them scamming people lately by adding items to peoples bill without there knowledge hoping to get away with scamming people I feel that this needs to be addressed.

Thursday 25th April 2024 at 7eleven, Young St, Frankston. 8.00am The problem - A 7eleven employee (apparently a manager) tried to charge me $3 for a product that was clearly identified as being on promotion for "2 with any coffee purchase". When I pointed out the sign which stated that the Anzac Biscuits were only $2 with a coffee purchase, he very begrudgingly charged me the correct price. But he then removed the promo sign relating to that specific item (obviously with the intention of charging the next customer $3. I told him he shouldn't be taking the sign down, he should be charging the promotion price, he muttered something about not paying for it himself. How the problem has affected me- It has really upset me, especially on Anzac day, being an ex serviceman myself, when there was a specific sign promoting Anzac Biscuits at the reduced price. To me, it it is dishonest, and absolutely disrespectful to the servicemen and women who have given their lives and sacrificed so much so the we can live in a free and fair society. I would like the manager to be reprimanded, and I would like an apology.

7 eleven in Charlemont I pulled INTO THE service station on the 21/4/24 at Approx 11.30 pm I Was Driving a large Truck and Excavator I Needed to fill both tanks with diesel THE Attendant said to me thru the window i had to prepay I said this was impossible I need to fill up and i dont know how many Litres to prepay for till after i fill up i showed my 7 elevenFuel Card and Drivers Licence he still said you have to prepay I Ended up Going to Unity Fuels and filled up with 455 lts Also another time You Contractor was unloading on the concord front entrance could not Drive and turn heavy truck and trailer to line up with Bowser i Couldnt wait for him to move so again i went to Unity and used my Shell card 620 lts Your Contractor Delivery Driver that was blocking Access @ 7 eleven gave me the finger as he drove past Your Manager knows about this and i still have not received an apology This has cost your Franchise in Charlemont 1075 lts in sales and now all my Trucks Go to Unity Fuels and APCO@ Shell

7-Eleven have removed ATM'S from their stores. Tapping bank cards here there and everywhere isn't safe and secure at all. I want to use cash. It's not very convenient that this basic service has been removed.

$7 for a 190g bag of Allen’s party mix. Are you taking the piss? Cole’s has 470g for $6.50. I just wanted to give my kids a little treat and that’s the sort of crap you dish up. $2.06 per litre of diesel and a few hundred meters down the roads it’s $1.95.

Greetings, I wish to lodge a complaint regarding one of your female staff members, who works at the the deception bay location - The incident occurred around 9pm 31/3. As we entered the store, she simply frowned at us and presented a chilly deamour. We didn't think much of it as some workers can become easily stressed at work and rather be at home instead. So that's understandable, life can be difficult sonetimes. However when we were gathering some food products, along some additional items from your store and headed to the counter. The behaviour continued but what really made us feel highly unwanted was the actual interaction itself. As we were waiting for the payment to get approved and simply gathered our items - She rudely stated..."Tttoooodddaaayyy" in a loud emphasized and per-long tone. Then made a rolling hand gesture at the same time. (This hand gesture is usually used to say...Hurry up or And...to a conversation.) There was only literally one person behind us and not many people at the pumps at all. She was wasnt exactly busy. I am sorry that my dad recent healing arm from surgery was inconvenient to her and I am sorry, we wanted to purchase products from your store and I am being a customer was inconvenient to her. I definitely won't be being my disable daughter to this store as she 'cannot, hurry up' so to speak. Thankyou for your time as I never had to write a complaint before. Have a good day and I hope this finds you well. Regards, Brown.

I lost my air pods in the hoppers store I’m 99.9% sure I have tried going back to ask I tried calling up and they pretend they don’t understand what I’m saying, treat me as if I am stupid or they say they wail call me back in the number I called from or that they are too busy to deal with phone calls

The 711 in Rockbank Victoria is always full of rubbish outside it’s disgusting!! the car park always has rubbish everywhere I visit this 711 every fortnight and it’s always the same so it’s not a once off rubbish all over the grassed area and all over the sides of the car park it really is awful and looks like a third world country!! It effects me as I feel like it’s dirty and I don’t want to buy food or drink from there however I have to stop there and it really is gross.

I just went to 711 in caring bar to buy a red bull I had correct money and the Indian refused because system down wtf

7/11 tarneit rd issue I haven't pay for coffee and put in which false statement