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Amart Furniture
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Amart Furniture
Complaints

The best way to resolve complaints with
Amart Furniture

Amart Furniture is a well-established Australian furniture retailer offering a wide range of products for home and office. Customers have occasionally expressed concerns about delivery delays and customer service response times. However, Amart Furniture continues to provide affordable and quality furniture options to meet diverse needs.

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Amart Furniture

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Have a complaint? Click below to resolve your issue with
Amart Furniture

Have a complaint? Click below to resolve your issue with
Amart Furniture

Ajust is putting pressuring on
Amart Furniture
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Price drop

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sukhdail
Price drop

Sukhdail

Dissatisfied and financially disadvantaged

Outcome Sought

Apology

Compensation

Other

Delayed delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anne
Delayed delivery

Anne

Left without a proper bed

Outcome Sought

Apology

Compensation

Other

Faux leather crumbling and peeling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
STEVEN
Faux leather crumbling and peeling

STEVEN

Significant frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Warranty claim

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ash
Warranty claim

Ash

Outcome Sought

Apology

Compensation

Other

Quality and safety concerns

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mitchell
Quality and safety concerns

Mitchell

Inconvenience and worry about safety

Outcome Sought

Apology

Compensation

Other

Warranty claim delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gillian (prefer Gill Pronounced Jill)
Warranty claim delay

Gillian (prefer Gill Pronounced Jill)

Unable to use lounge

Outcome Sought

Apology

Compensation

Other

Quality deterioration

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dorothy
Quality deterioration

Dorothy

Frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maya
Delivery delay

Maya

Left without furniture for months

Outcome Sought

Apology

Compensation

Other

Delayed warranty claim processing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Christian
Delayed warranty claim processing

Christian

Significant inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Faulty electric mechanisms

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ben
Faulty electric mechanisms

Ben

Significant inconvenience in lounge room

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Amart Furniture

To Listen

Live Campaign
Do you manage complaints for
Amart Furniture
?

Price drop

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sukhdail

Sukhdail

Customer requests a refund for the price difference after a recent price drop on a purchased lounge.

Delayed delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anne

Anne

Customer frustrated with delayed delivery of bed and requests expedited service and updates.

Faux leather crumbling and peeling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
STEVEN

STEVEN

Customer dissatisfied with lounge suite quality, seeks $4000 refund and removal of the old suite.

Warranty claim

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ash

Ash

Customer requests a refund or replacement for a defective table under warranty.

Quality and safety concerns

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mitchell

Mitchell

Customer complains about unsafe, poorly constructed bar stools and requests a full refund.

Warranty claim delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gillian (prefer Gill Pronounced Jill)

Gillian (prefer Gill Pronounced Jill)

Customer dissatisfied with warranty claim handling; requests lounge replacement due to delays and poor communication.

Quality deterioration

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dorothy

Dorothy

Customer dissatisfied with chaise quality and poor customer service, seeking repair and prompt communication.

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maya

Maya

Customer complains about a delivery delay and seeks compensation or a solution.

Delayed warranty claim processing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Christian

Christian

Customer complains about delayed warranty claim processing and lack of communication.

Faulty electric mechanisms

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ben

Ben

Customer dissatisfied with faulty recliner, seeks full replacement due to repeated failures.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Amart Furniture

The best way to resolve an issue with 

Amart Furniture

Quick Solutions
Prepared by
Amart Furniture
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Amart Furniture

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Amart Furniture
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Amart Furniture
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Amart Furniture
Phone
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Post
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Online
https://www.amartfurniture.com.au/contact-us.html
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In person
https://www.amartfurniture.com.au/store-locator
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Email
Available for Ajust members.
Complaint Policy
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get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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