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Shatabdi
Amart Furniture Complaints
The best way to resolve complaints with Amart Furniture
Amart Furniture is a well-established Australian furniture retailer offering a wide range of products for home and office. Customers have occasionally expressed concerns about delivery delays and customer service response times. However, Amart Furniture continues to provide affordable and quality furniture options to meet diverse needs.
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COMPLAINTS SENT THROUGH AJUST
Faulty drawer
Closed
20/3/2025
Sent
14/3/2025
Faulty drawer
Shatabdi
•
March 14, 2025
Significant inconvenience in daily routine
Outcome Sought
Apology
Compensation
Other
Faux leather crumbling and peeling
Closed
29/1/2025
Sent
20/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
STEVEN
Faux leather crumbling and peeling
STEVEN
•
January 20, 2025
Significant frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Damaged product and poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pamela
Damaged product and poor customer service
Pamela
•
Outcome Sought
Apology
Compensation
Other
Ongoing issues with product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Glenda
Ongoing issues with product
Glenda
•
Frustration and disappointment
Outcome Sought
Apology
Compensation
Other
Insufficient deposit communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dennis Susan
Insufficient deposit communication
Dennis Susan
•
Significant inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Price drop
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sukhdail
Price drop
Sukhdail
•
Dissatisfied and financially disadvantaged
Outcome Sought
Apology
Compensation
Other
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Delayed delivery
Anne
•
Left without a proper bed
Outcome Sought
Apology
Compensation
Other
Warranty claim
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ash
Warranty claim
Ash
•
Outcome Sought
Apology
Compensation
Other
Quality and safety concerns
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mitchell
Quality and safety concerns
Mitchell
•
Inconvenience and worry about safety
Outcome Sought
Apology
Compensation
Other
Warranty claim delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian (prefer Gill Pronounced Jill)
Warranty claim delay
Gillian (prefer Gill Pronounced Jill)
•
Unable to use lounge
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Amart Furniture
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Amart Furniture
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
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Amart Furniture
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How to contact
Amart Furniture
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Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
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Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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