I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keryn
Verified
Amart Furniture
partners with Ajust
Amart Furniture Complaints
The best way to resolve complaints with Amart Furniture
Amart Furniture is a well-established Australian furniture retailer offering a wide range of products for home and office. Customers have occasionally expressed concerns about delivery delays and customer service response times. However, Amart Furniture continues to provide affordable and quality furniture options to meet diverse needs.
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Have a complaint? Click below to resolve your issue with Amart Furniture
Have a complaint? Click below to resolve your issue with Amart Furniture
Ajust is putting pressuring on
Amart Furniture
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Warranty claim
Unresolved
Sent
19/7/2024
Warranty claim
Keryn
•
July 19, 2024
Cracked table
Outcome Sought
Apology
Compensation
Other
Retail
Exchange request denied
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Katy
Exchange request denied
Katy
•
July 14, 2024
Disappointed
Outcome Sought
Apology
Compensation
Other
Retail
Discolouration of leather
Unresolved
13/7/2024
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Discolouration of leather
Helen
•
July 10, 2024
Cost a lot of money
Outcome Sought
Apology
Compensation
Other
Retail
Pricing and condition
Unresolved
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zita
Pricing and condition
Zita
•
July 9, 2024
Feeling disappointed and unsatisfied
Outcome Sought
Apology
Compensation
Other
Retail
Warranty claim resolution
Closed
17/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrea
Warranty claim resolution
Andrea
•
July 8, 2024
Flat and hard lounge
Outcome Sought
Apology
Compensation
Other
Retail
Missing gift card
Closed
16/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Missing gift card
Michelle
•
July 8, 2024
Not received promised gift card
Outcome Sought
Apology
Compensation
Other
Retail
Damaged draw
Unresolved
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruth
Damaged draw
Ruth
•
July 4, 2024
Visible damage, looks terrible
Outcome Sought
Apology
Compensation
Other
Retail
Delivery Delay against commitment date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abey
Delivery Delay against commitment date
Abey
•
Outcome Sought
Apology
Compensation
Other
Retail
Stretching material
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Stretching material
Mary
•
Affecting appearance
Outcome Sought
Apology
Compensation
Other
Wrong order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nicole
Wrong order
Nicole
•
Inconvenience in assembling furniture
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Amart Furniture
To Listen
Live Campaign
Do you manage complaints for
Amart Furniture
?
Warranty claim
Unresolved
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keryn
Keryn
•
July 19, 2024
Customer seeking replacement for cracked dining table from amart furniture, unable to contact live chat for warranty claim resolution.
Retail
Exchange request denied
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Katy
Katy
•
July 14, 2024
Customer seeks half the cost of a table from amart furniture due to size issue, disappointed with lack of exchange policy.
Retail
Discolouration of leather
Unresolved
13/7/2024
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Helen
•
July 10, 2024
Discolouration of leather couch less than 12 months old, cost a lot of money, never happened with other leather furniture.
Retail
Pricing and condition
Unresolved
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zita
Zita
•
July 9, 2024
Customer upset with pricing discrepancies and condition of purchased lounge, feels not valued as a loyal customer by amart furniture.
Retail
Warranty claim resolution
Closed
17/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrea
Andrea
•
July 8, 2024
Customer complains about flat, hard cushion on lounge from amart furniture. warranty claim not addressed, no contact from company.
Retail
Missing gift card
Closed
16/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Michelle
•
July 8, 2024
Customer seeking $329 amart gift card from promotion, not received despite multiple contacts with store and head office.
Retail
Damaged draw
Unresolved
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruth
Ruth
•
July 4, 2024
Customer received damaged draw in calipso chest from amart furniture, seeking replacement or repair due to difficulty in assembling as elderly couple.
Retail
Delivery Delay against commitment date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abey
Abey
•
Delay in order delivery, requesting earlier delivery.
Retail
Stretching material
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Mary
•
Customer complains about lounge material stretching after two weeks, seeking resolution from amart furniture.
Wrong order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nicole
Nicole
•
Customer received the wrong drawer and requests the correct one due to the store's error.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Warranty claim resolution
Closed
17/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrea
Warranty claim resolution
Andrea
•
July 8, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Missing gift card
Closed
16/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Missing gift card
Michelle
•
July 8, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Amart Furniture
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Amart Furniture
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Amart Furniture
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Amart Furniture
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Amart Furniture
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
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Complaint Policy
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Common issues related to
Amart Furniture
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Amart Furniture
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
