I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott
Verified
Fantastic Furniture
partners with Ajust
Fantastic Furniture Complaints
The best way to resolve complaints with Fantastic Furniture
Fantastic Furniture is a well-known Australian furniture retailer offering a wide range of affordable and stylish furniture options. With numerous stores across the country, they provide customers with a convenient shopping experience. Some common complaints about Fantastic Furniture include delivery delays, customer service issues, and occasional product quality concerns. However, they strive to address these concerns promptly and ensure customer satisfaction.
Get heard by Fantastic Furniture
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Have a complaint? Click below to resolve your issue with Fantastic Furniture
Have a complaint? Click below to resolve your issue with Fantastic Furniture
Ajust is putting pressuring on
Fantastic Furniture
to listen to its customers and give them fair outcomes.
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Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
No service
Unresolved
Sent
19/7/2024
No service
Scott
•
July 19, 2024
Outcome Sought
Apology
Compensation
Other
Retail
Tax invoice not provided
Closed
1/7/2024
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Tax invoice not provided
Donna
•
June 14, 2024
Prevented from accessing chat
Outcome Sought
Apology
Compensation
Other
Retail
Internet connectivity
Unresolved
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Internet connectivity
Paul
•
June 13, 2024
Unable to use internet properly
Outcome Sought
Apology
Compensation
Other
Retail
Delayed delivery
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Delayed delivery
Wayne
•
June 10, 2024
Waiting for 3 months
Outcome Sought
Apology
Compensation
Other
Retail
No delivery options
Closed
24/6/2024
Sent
9/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
No delivery options
Annette
•
June 9, 2024
Unable to purchase
Outcome Sought
Apology
Compensation
Other
Retail
Invoice not located
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Invoice not located
Tracy
•
June 5, 2024
Unresolved payment
Outcome Sought
Apology
Compensation
Other
Retail
Misleading delivery charges
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madeline Denise
Misleading delivery charges
Madeline Denise
•
May 20, 2024
Customer feels misled and unhappy
Outcome Sought
Apology
Compensation
Other
Retail
Delivery and customer service
Unresolved
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Philip
Delivery and customer service
Philip
•
May 11, 2024
Inconvenience and rudeness
Outcome Sought
Apology
Compensation
Other
Retail
Missing legs, wrong color
Closed
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Missing legs, wrong color
Sharon
•
April 24, 2024
Lounge not as expected
Outcome Sought
Apology
Compensation
Other
Retail
Delayed delivery of office chair
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bhargav
Delayed delivery of office chair
Bhargav
•
April 23, 2024
Customer has not received the chair after 4 weeks
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Fantastic Furniture
To Listen
Live Campaign
Do you manage complaints for
Fantastic Furniture
?
No service
Unresolved
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott
Scott
•
July 19, 2024
Customer received poor service at rockhampton store, staff ignored them, customer taking business elsewhere.
Retail
Tax invoice not provided
Closed
1/7/2024
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Donna
•
June 14, 2024
Customer seeking apology and tax invoice from fantastic furniture, frustrated by unacknowledged request and chat service access denied.
Retail
Internet connectivity
Unresolved
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
June 13, 2024
Customer seeking resolution for undelivered product from darwin store after 10 weeks, requesting callback due to internet issues.
Retail
Delayed delivery
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
June 10, 2024
Customer unhappy with delayed delivery of mat from fantastic furniture, seeking refund and apology for poor service.
Retail
No delivery options
Closed
24/6/2024
Sent
9/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
Annette
•
June 9, 2024
Customers frustrated with online furniture purchases from fantastic furniture, limited delivery options, and restricted post codes in queensland.
Retail
Invoice not located
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Tracy
•
June 5, 2024
Customer seeking assistance with missing invoice payment issue from fantastic furniture, unsatisfied with lack of resolution and unhelpful customer service.
Retail
Misleading delivery charges
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madeline Denise
Madeline Denise
•
May 20, 2024
Customer upset about unexpected delivery charge, feels misled and not transparent. considering complaint to accc, seeking compensation, unhappy with shopping experience.
Retail
Delivery and customer service
Unresolved
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Philip
Philip
•
May 11, 2024
Customer seeks apology and assistance from fantastic furniture for rude delivery service and lack of cooperation with older and disabled customers.
Retail
Missing legs, wrong color
Closed
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Sharon
•
April 24, 2024
Customer ordered chase lounge from fantastic furniture, received wrong color legs. multiple calls for replacement, poor communication, still waiting for chrome legs.
Retail
Delayed delivery of office chair
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bhargav
Bhargav
•
April 23, 2024
Customer ordered office chair from geelong store, not received after 4 weeks. store unable to provide estimated timeline. requesting refund.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Tax invoice not provided
Closed
1/7/2024
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Tax invoice not provided
Donna
•
June 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
No delivery options
Closed
24/6/2024
Sent
9/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
No delivery options
Annette
•
June 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Missing legs, wrong color
Closed
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Missing legs, wrong color
Sharon
•
April 24, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Delayed delivery of office chair
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bhargav
Delayed delivery of office chair
Bhargav
•
April 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Delivery delay
Closed
26/3/2024
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dionne
Delivery delay
Dionne
•
March 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Fantastic Furniture
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Fantastic Furniture
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Fantastic Furniture
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Fantastic Furniture
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Fantastic Furniture
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Fantastic Furniture
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Fantastic Furniture
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
