I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott
Fantastic Furniture Complaints
The fastest way to resolve your Fantastic Furniture complaint
Fantastic Furniture is a well-known Australian furniture retailer offering a wide range of affordable and stylish furniture options. With numerous stores across the country, they provide customers with a convenient shopping experience. Some common complaints about Fantastic Furniture include delivery delays, customer service issues, and occasional product quality concerns. However, they strive to address these concerns promptly and ensure customer satisfaction.
COMPLAINTS WE'VE TAKEN CARE OF
No service
Unresolved
Sent
19/7/2024
No service
Scott
•
July 19, 2024
Outcome Sought
Apology
Compensation
Other
Retail
Tax invoice not provided
Closed
1/7/2024
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Tax invoice not provided
Donna
•
June 14, 2024
Prevented from accessing chat
Outcome Sought
Apology
Compensation
Other
Retail
Internet connectivity
Unresolved
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Internet connectivity
Paul
•
June 13, 2024
Unable to use internet properly
Outcome Sought
Apology
Compensation
Other
Retail
Delayed delivery
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Delayed delivery
Wayne
•
June 10, 2024
Waiting for 3 months
Outcome Sought
Apology
Compensation
Other
Retail
No delivery options
Closed
24/6/2024
Sent
9/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
No delivery options
Annette
•
June 9, 2024
Unable to purchase
Outcome Sought
Apology
Compensation
Other
Retail
Invoice not located
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Invoice not located
Tracy
•
June 5, 2024
Unresolved payment
Outcome Sought
Apology
Compensation
Other
Retail
Misleading delivery charges
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madeline Denise
Misleading delivery charges
Madeline Denise
•
May 20, 2024
Customer feels misled and unhappy
Outcome Sought
Apology
Compensation
Other
Retail
Delivery and customer service
Unresolved
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Philip
Delivery and customer service
Philip
•
May 11, 2024
Inconvenience and rudeness
Outcome Sought
Apology
Compensation
Other
Retail
Missing legs, wrong color
Closed
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Missing legs, wrong color
Sharon
•
April 24, 2024
Lounge not as expected
Outcome Sought
Apology
Compensation
Other
Retail
Delayed delivery of office chair
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bhargav
Delayed delivery of office chair
Bhargav
•
April 23, 2024
Customer has not received the chair after 4 weeks
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Fantastic Furniture
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Fantastic Furniture
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Fantastic Furniture
We handle everything for you, results guaranteed.
How to contact
Fantastic Furniture
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Fantastic Furniture
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Fantastic Furniture
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