I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keith
Verified
Dyson
partners with Ajust
Dyson Complaints
The best way to resolve complaints with Dyson
Dyson, a well-known company, specialises in manufacturing and selling a wide range of household appliances, including vacuum cleaners, hair dryers, and air purifiers. With a focus on innovation and cutting-edge technology, Dyson aims to provide efficient and reliable products to its customers. While some individuals may have complaints about specific products or customer service experiences, Dyson continues to be a popular choice for those seeking high-quality home appliances.
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Have a complaint? Click below to resolve your issue with Dyson
Have a complaint? Click below to resolve your issue with Dyson
Ajust is putting pressuring on
Dyson
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Unwanted emails
Unresolved
Sent
4/7/2024
Unwanted emails
Keith
•
July 4, 2024
Continued annoyance
Outcome Sought
Apology
Compensation
Other
Other
Wrong product
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Curt
Wrong product
Curt
•
June 25, 2024
Received incorrect item
Outcome Sought
Apology
Compensation
Other
Other
Delayed dispatch of new vacuum
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janiece
Delayed dispatch of new vacuum
Janiece
•
June 5, 2024
Customer unable to vacuum for over a week
Outcome Sought
Apology
Compensation
Other
Other
Faulty vacuum battery
Unresolved
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Faulty vacuum battery
Nick
•
May 17, 2024
Unable to use vacuum
Outcome Sought
Apology
Compensation
Other
Other
Fluffy product with crack
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Camille
Fluffy product with crack
Camille
•
Unsatisfied with attachment
Outcome Sought
Apology
Compensation
Other
Other
Plastic part broke off
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Plastic part broke off
Chris
•
Inconvenience during use
Outcome Sought
Apology
Compensation
Other
Product won't charge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keith
Product won't charge
Keith
•
Frustration over product lifespan
Outcome Sought
Apology
Compensation
Other
Heaviness and difficulty to use
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Heaviness and difficulty to use
Paul
•
Inability to efficiently clean home
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Dyson
To Listen
Live Campaign
Do you manage complaints for
Dyson
?
Other
Unwanted emails
Unresolved
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keith
Keith
•
July 4, 2024
Customer upset with dyson for continuing to send marketing emails despite unsubscribing and requesting them to stop.
Other
Wrong product
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Curt
Curt
•
June 25, 2024
Customers received wrong product, forced to disclose pii on meta's platform, unable to resolve issue via phone with dyson.
Other
Delayed dispatch of new vacuum
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janiece
Janiece
•
June 5, 2024
Customer unhappy with dyson service, waiting for new vacuum with no dispatch notice. requesting quick resolution as promised.
Other
Faulty vacuum battery
Unresolved
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
May 17, 2024
Customer seeks replacement vacuum from dyson due to recurring battery issue, poor repair service, and lack of response from dyson.
Other
Fluffy product with crack
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Camille
Camille
•
Customer received a fluffy product with uneven attachments and cracks. not satisfied with dyson's digital assistant. seeking resolution and apology.
Other
Plastic part broke off
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Chris
•
Customer seeks warranty coverage for broken part in dyson v15 detect absolute vacuum cleaner purchased in 2021.
Product won't charge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keith
Keith
•
Customer dissatisfied with Dyson's refusal to address charging issue after 2 years, seeking resolution and an apology.
Heaviness and difficulty to use
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
Customer dissatisfied with Dyson V8 vacuum's performance compared to V6, requests V6 availability.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Delayed dispatch of new vacuum
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janiece
Delayed dispatch of new vacuum
Janiece
•
June 5, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Delayed delivery
Closed
28/3/2024
Sent
27/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Delayed delivery
Maria
•
March 27, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Dyson
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Dyson
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Dyson
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Dyson
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Dyson
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Dyson
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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