Navigating airline complaints can often feel as daunting as a turbulent flight. Common issues faced by passengers include cancellations and delays, lost or damaged baggage, customer service concerns like poor treatment by airline staff, flight booking errors, issues with refunds or credits and changes to flight details without sufficient notice. Whether it's a missed connection due to a delayed flight or a booking mishap, we explain your options for resolving complaints with Qantas and other airlines.