I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon Marie
SA Power Networks Complaints
The fastest way to resolve your SA Power Networks complaint
SA Power Networks is a leading electricity distribution company in South Australia. They are responsible for maintaining and operating the electricity distribution network, ensuring reliable power supply to residential and commercial customers. With a focus on safety and efficiency, SA Power Networks strives to address common complaints such as power outages, metering issues, and customer service concerns.
COMPLAINTS WE'VE TAKEN CARE OF
Energy
Loss of power
Unresolved
Sent
16/4/2024
Loss of power
Sharon Marie
•
April 16, 2024
Lost food in fridge and freezer
Outcome Sought
Apology
Compensation
Other
Energy
Frequent power outages
Unresolved
Sent
12/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dani
Frequent power outages
Dani
•
February 12, 2024
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Energy
Frequent and disruptive outages
Closed
Sent
4/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott hodder
Frequent and disruptive outages
Scott hodder
•
February 4, 2024
Constant disruption
Outcome Sought
Apology
Compensation
Other
Energy
Waiting on tiger tails to be installed
Closed
15/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duan
Waiting on tiger tails to be installed
Duan
•
October 25, 2023
Build has been stalled for 8 weeks
Outcome Sought
Apology
Compensation
Other
Energy
Customer Service
Closed
20/12/2022
Sent
12/12/2022
Not good enough
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Customer Service
Ann
•
December 12, 2022
Outcome Sought
Apology
Compensation
Other
Unresolved claim for power surge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neill
Unresolved claim for power surge
Neill
•
Financial strain and inconvenience
Outcome Sought
Apology
Compensation
Other
Energy
Light not working
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Antonia
Light not working
Antonia
•
Driving into garage is darker
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
SA Power Networks
WE SUGGEST
Whilst Australia’s energy network is fairly robust, things can occasionally go wrong. Whether it's a power outage or an error in billing, Ajust is here to streamline the complaint process and ensure a timely resolution.
Find out the best way to make a complaint to your electricity or gas provider. We cover the 3 big energy retailers (AGL, EnergyAustralia and Origin Energy), as well as smaller companies. We also share guidance about the big issues facing energy consumers – like rising bills, meter reads and estimates, rebates, poor customer service and delays.
How to complain to
SA Power Networks
Ajust’s platform is quick and easy to use. Our structured yet simple platform ensures that all necessary details reach your energy provider, making the resolution process simple for you. Here are some steps to consider before creating your complaint.
01
Describe the issue and how it affected you
Explain what went wrong, such as a blackout or billing issues like being overcharged. Help your energy provider understand the impact by sharing how the issue affected you.
02
Consider how you’d like your energy provider to resolve your complaint
Clearly communicate the action you expect your energy provider to take to resolve the issue, whether it involves restoring power or rectifying billing errors.
03
Gather any materials that support your complaint
Relevant documents that support your complaint can help speed up the resolution. A copy of your energy bills or a photo of your electricity meter can be useful depending on the nature or your complaint
04
Fast and Easy
Use Ajust to raise a complaint directly with
SA Power Networks
We handle everything for you, results guaranteed.
How to contact
SA Power Networks
Post
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In person
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Email
Available for Ajust members.
Complaint Policy
www.sapowernetworks.com.au/policies/complaints-process/
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Common problems with
SA Power Networks
and how to resolve them
Be heard, get results
Hassle-free resolutions
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Share your experience
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Launch your case
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Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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SA Power Networks
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