I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armstrong
Verified
AT&T
partners with Ajust
AT&T Complaints
The best way to resolve complaints with AT&T
AT&T is a telecommunications company that offers wireless services to customers across the United States. With a wide range of mobile plans and devices, AT&T aims to provide reliable connectivity and seamless communication. While some customers have expressed concerns about network coverage and customer service, AT&T continues to expand its network infrastructure and improve customer support to address these issues.
Get heard by AT&T
Live
Join our campaign
Have a complaint? Click below to resolve your issue with AT&T
Have a complaint? Click below to resolve your issue with AT&T
Ajust is putting pressuring on
AT&T
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Telco
High bill after switching carriers
Unresolved
Sent
7/6/2024
High bill after switching carriers
Armstrong
•
June 7, 2024
Financial burden
Outcome Sought
Apology
Compensation
Other
Telco
Gift card not received
Unresolved
Sent
27/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jose
Gift card not received
Jose
•
May 27, 2024
Feeling deceived and disrespected
Outcome Sought
Apology
Compensation
Other
Telco
High bill after bundling
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lonzo
High bill after bundling
Lonzo
•
Higher bill than expected
Outcome Sought
Apology
Compensation
Other
Telco
Service outage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Terry H
Service outage
Terry H
•
No internet since may 24th
Outcome Sought
Apology
Compensation
Other
Telco
Unauthorized premium upgrade
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Unauthorized premium upgrade
Martin
•
Customer wants money back for all months
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
AT&T
To Listen
Live Campaign
Do you manage complaints for
AT&T
?
Telco
High bill after switching carriers
Unresolved
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armstrong
Armstrong
•
June 7, 2024
Customer seeks $376.44 and an apology from at&t for unexpected bill after switching carriers due to high costs.
Telco
Gift card not received
Unresolved
Sent
27/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jose
Jose
•
May 27, 2024
Customer seeking $400 and apology from at for promised gift cards not being in the system, lack of information, and dishonesty.
Telco
High bill after bundling
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lonzo
Lonzo
•
Customer complains about at&t overcharging $175 for bundled services after being promised a cheaper rate.
Telco
Service outage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Terry H
Terry H
•
Customer's internet service has been off since may 24th, phone number provided is 770-318-5620, name is terry hugh lakes.
Telco
Unauthorized premium upgrade
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Martin
•
Customer seeking full refund from at&t for unauthorized premium package upgrade, never used services, wants money back for all months.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Telco
I have no email, somebody reads and controlls my mind with a computer and i want them mine, i want everything in the world mine forever, send me hot sexy girls and awesome stuff
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noemail@hotmail.com
I have no email, somebody reads and controlls my mind with a computer and i want them mine, i want everything in the world mine forever, send me hot sexy girls and awesome stuff
Noemail@hotmail.com
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Telco
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noemail@hotmail.com
Noemail@hotmail.com
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
AT&T
Quick Solutions
WE SUGGEST
Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.
We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.
How to complain to
AT&T
Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.
01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fair and Free
Use Ajust to raise a complaint directly with
AT&T
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
AT&T
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
AT&T
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
AT&T
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
AT&T
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
