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Circles Life

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Circles Life

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Circles Life
to listen to its customers and give them fair outcomes.
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Circles Life
Complaints

The fastest way to resolve your
Circles Life
 complaint

Circles Life is a telecommunications company in Australia that offers mobile phone plans and services. Customers have reported issues with network coverage, customer service, and billing.

Instantly file a complaint and resolve your issue with
Circles Life

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
Check symbol
½ the effort
Check symbol
30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Transfer delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ray
Transfer delay

Ray

January 31, 2025

Inconvenience in communications

Outcome Sought

Apology

Compensation

Other

Telco

Delayed esim activation

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Fonda
Delayed esim activation

Fonda

May 17, 2024

Financial, mental health, chaos

Outcome Sought

Apology

Compensation

Other

Telco

Billing error

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Zongli
Billing error

Zongli

April 30, 2024

Refusal to pay fee

Outcome Sought

Apology

Compensation

Other

Telco

Overcharged bill

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Naga
Overcharged bill

Naga

January 10, 2024

Shock bill

Outcome Sought

Apology

Compensation

Other

Service termination difficulties

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Serene
Service termination difficulties

Serene

Significant inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Refund not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wei Siong
Refund not received

Wei Siong

Mentally draining, affects daily life

Outcome Sought

Apology

Compensation

Other

Telco

Network coverage

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kanav
Network coverage

Kanav

Cut off from friends and family

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Circles Life

The best way to resolve an issue with

Circles Life

WE SUGGEST

Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.

We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.

How to complain to

Circles Life

Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.

01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Circles Life
We handle everything for you, results guaranteed.
How to contact
Circles Life
Phone
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Post
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Online
https://www.circles.life/au/contact
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common problems with

Circles Life

 and how to resolve them

Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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