I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fonda
Verified
Circles Life
partners with Ajust
Circles Life Complaints
The best way to resolve complaints with Circles Life
Circles Life is a telecommunications company in Australia that offers mobile phone plans and services. Customers have reported issues with network coverage, customer service, and billing.
Get heard by Circles Life
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Circles Life
Have a complaint? Click below to resolve your issue with Circles Life
Ajust is putting pressuring on
Circles Life
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Telco
Delayed esim activation
Unresolved
Sent
17/5/2024
Delayed esim activation
Fonda
•
May 17, 2024
Financial, mental health, chaos
Outcome Sought
Apology
Compensation
Other
Telco
Billing error
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zongli
Billing error
Zongli
•
April 30, 2024
Refusal to pay fee
Outcome Sought
Apology
Compensation
Other
Telco
Overcharged bill
Closed
3/2/2024
Sent
10/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naga
Overcharged bill
Naga
•
January 10, 2024
Shock bill
Outcome Sought
Apology
Compensation
Other
Telco
Network coverage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kanav
Network coverage
Kanav
•
Cut off from friends and family
Outcome Sought
Apology
Compensation
Other
Refund not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wei Siong
Refund not received
Wei Siong
•
Mentally draining, affects daily life
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Circles Life
To Listen
Live Campaign
Do you manage complaints for
Circles Life
?
Telco
Delayed esim activation
Unresolved
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fonda
Fonda
•
May 17, 2024
Issue with esim service activation causing financial and mental health impact, seeking return of number, activation of service, apology, and compensation for extra expenses.
Telco
Billing error
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zongli
Zongli
•
April 30, 2024
Customer seeks refund and apology from circles life for unauthorized charges and lack of response to emails regarding international long distance function.
Telco
Overcharged bill
Closed
3/2/2024
Sent
10/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naga
Naga
•
January 10, 2024
Customer complains about being charged $250 by circles.life for exceeding data limit during holiday period. requests waiver based on previous data outage.
Telco
Network coverage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kanav
Kanav
•
Customer facing network issues with circles life, no coverage for 2 days, unable to receive calls, seeking apology and resolution.
Refund not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wei Siong
Wei Siong
•
Customer seeks refund and apology for delayed refund affecting daily life.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Telco
Overcharged bill
Closed
3/2/2024
Sent
10/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naga
Overcharged bill
Naga
•
January 10, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Circles Life
Quick Solutions
WE SUGGEST
Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.
We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.
How to complain to
Circles Life
Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.
01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fair and Free
Use Ajust to raise a complaint directly with
Circles Life
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Circles Life
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Circles Life
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Circles Life
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Circles Life
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
