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My complaint was closed by Ajust.
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Nicola
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Luna Park Sydney
partners with Ajust
Luna Park Sydney Complaints
The best way to resolve complaints with Luna Park Sydney
Luna Park Sydney is a popular amusement park located in Milsons Point, New South Wales. It offers a variety of rides and attractions suitable for all ages. Visitors can enjoy thrilling roller coasters, classic carnival games, and delicious food options. Some common complaints about Luna Park Sydney include long queues during peak times and high ticket prices.
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Have a complaint? Click below to resolve your issue with Luna Park Sydney
Ajust is putting pressuring on
Luna Park Sydney
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Limited rides available
Unresolved
Sent
10/6/2024
Limited rides available
Nicola
•
June 10, 2024
Daughter only went on 3 rides
Outcome Sought
Apology
Compensation
Other
Other
Misleading information on rides
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meredith
Misleading information on rides
Meredith
•
June 8, 2024
Waste of money
Outcome Sought
Apology
Compensation
Other
Other
Altercation with security
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nerida
Altercation with security
Nerida
•
April 24, 2024
Distressed with small child
Outcome Sought
Apology
Compensation
Other
Other
Staff shortage and high prices
Unresolved
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sheridan
Staff shortage and high prices
Sheridan
•
April 16, 2024
Long lines, tired granddaughters
Outcome Sought
Apology
Compensation
Other
Other
Early closure of park
Unresolved
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Early closure of park
Joshua
•
March 25, 2024
Upset, only went on 1 ride
Outcome Sought
Apology
Compensation
Other
Other
Unsafe slide experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Caitlin
Unsafe slide experience
Caitlin
•
Friction burns, blisters
Outcome Sought
Apology
Compensation
Other
Other
Access to dodgem cars
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Access to dodgem cars
Amanda
•
Son upset and crying
Outcome Sought
Apology
Compensation
Other
Rides not functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tricia
Rides not functioning
Tricia
•
Disappointment and embarrassment for tourists
Outcome Sought
Apology
Compensation
Other
Wrongful accusation by security
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suzie
Wrongful accusation by security
Suzie
•
Significant anxiety and stress
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Luna Park Sydney
To Listen
Live Campaign
Do you manage complaints for
Luna Park Sydney
?
Other
Limited rides available
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nicola
Nicola
•
June 10, 2024
Customer disappointed with limited rides at luna park sydney, seeking refund or discount due to broken ride and lack of information.
Other
Misleading information on rides
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meredith
Meredith
•
June 8, 2024
Customer seeks $192 and apology from luna park sydney for being charged adult price for child, limited ride options, and partner forced to pay.
Other
Altercation with security
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nerida
Nerida
•
April 24, 2024
Customer seeking apology from luna park sydney after altercation with security, found them unprofessional and in need of more training.
Other
Staff shortage and high prices
Unresolved
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sheridan
Sheridan
•
April 16, 2024
Customer unhappy with high prices, long lines, and lack of staff at luna park sydney. requests more staff for safety and assistance.
Other
Early closure of park
Unresolved
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Joshua
•
March 25, 2024
Customer seeks refund or 2 new passes from luna park sydney due to early closure after purchasing all day ride passes.
Other
Unsafe slide experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Caitlin
Caitlin
•
Customer experienced a dangerous fall on luna park slide, resulting in friction burns. workers did not acknowledge or assist, showing lack of care and safety.
Other
Access to dodgem cars
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Amanda
•
Customer seeks refund and apology from luna park sydney for not allowing parent to accompany child on ride without purchasing a pass.
Rides not functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tricia
Tricia
•
Customer complains about high entry fees and broken rides at Luna Park Sydney, calling the park run down and suggesting price reductions or renovations.
Wrongful accusation by security
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suzie
Suzie
•
Customer feels wrongfully accused at an event, seeks refund and apology for distress.
The best way to resolve an issue with
Luna Park Sydney
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Luna Park Sydney
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Luna Park Sydney
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04
Fair and Free
Join our campaign to get
Luna Park Sydney
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Luna Park Sydney
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Complaint Policy
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Common issues related to
Luna Park Sydney
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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