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Rhonda
Luna Park Sydney Complaints
The fastest way to resolve your Luna Park Sydney complaint
Luna Park Sydney is a popular amusement park located in Milsons Point, New South Wales. It offers a variety of rides and attractions suitable for all ages. Visitors can enjoy thrilling roller coasters, classic carnival games, and delicious food options. Some common complaints about Luna Park Sydney include long queues during peak times and high ticket prices.
COMPLAINTS WE'VE TAKEN CARE OF
Food and cleanliness
Closed
13/1/2025
Sent
4/1/2025
Food and cleanliness
Rhonda
•
January 4, 2025
Affected enjoyment of the day
Outcome Sought
Apology
Compensation
Other
Other
Limited rides available
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nicola
Limited rides available
Nicola
•
June 10, 2024
Daughter only went on 3 rides
Outcome Sought
Apology
Compensation
Other
Other
Misleading information on rides
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meredith
Misleading information on rides
Meredith
•
June 8, 2024
Waste of money
Outcome Sought
Apology
Compensation
Other
Other
Altercation with security
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nerida
Altercation with security
Nerida
•
April 24, 2024
Distressed with small child
Outcome Sought
Apology
Compensation
Other
Other
Staff shortage and high prices
Unresolved
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sheridan
Staff shortage and high prices
Sheridan
•
April 16, 2024
Long lines, tired granddaughters
Outcome Sought
Apology
Compensation
Other
Other
Early closure of park
Unresolved
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Early closure of park
Joshua
•
March 25, 2024
Upset, only went on 1 ride
Outcome Sought
Apology
Compensation
Other
Wrongful accusation by security
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suzie
Wrongful accusation by security
Suzie
•
Significant anxiety and stress
Outcome Sought
Apology
Compensation
Other
Rides not functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tricia
Rides not functioning
Tricia
•
Disappointment and embarrassment for tourists
Outcome Sought
Apology
Compensation
Other
Other
Access to dodgem cars
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Access to dodgem cars
Amanda
•
Son upset and crying
Outcome Sought
Apology
Compensation
Other
Other
Unsafe slide experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Caitlin
Unsafe slide experience
Caitlin
•
Friction burns, blisters
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Luna Park Sydney
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How to complain to
Luna Park Sydney
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Luna Park Sydney
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How to contact
Luna Park Sydney
Phone
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Post
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In person
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Email
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Complaint Policy
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Common problems with
Luna Park Sydney
and how to resolve them
Coming soon!
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Luna Park Sydney
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