I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Verified
Ticketmaster
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Ticketmaster Complaints
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Ticket exchange denied
Unresolved
Sent
12/6/2024
Ticket exchange denied
Jason
•
June 12, 2024
Missed opportunity to attend concert
Outcome Sought
Apology
Compensation
Other
Security breach and ticket theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madeline
Security breach and ticket theft
Madeline
•
Significant distress and inconvenience
Outcome Sought
Apology
Compensation
Other
Refund for attendant ticket
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zoe
Refund for attendant ticket
Zoe
•
Significant inconvenience and financial loss
Outcome Sought
Apology
Compensation
Other
Tickets not appearing in account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Tickets not appearing in account
Peter
•
Anxiety and inability to plan
Outcome Sought
Apology
Compensation
Other
Wrong venue tickets booked
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynda
Wrong venue tickets booked
Lynda
•
Unable to attend the event
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Ticketmaster
To Listen
Live Campaign
Do you manage complaints for
Ticketmaster
?
Other
Ticket exchange denied
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Jason
•
June 12, 2024
Customer seeks ticket exchange and apology from ticketmaster after being promised a transfer to a sold-out concert, missing out on tickets.
Security breach and ticket theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madeline
Madeline
•
Customer's Ticketmaster account was hacked, resulting in stolen tickets and a request for account security and ticket restoration.
Refund for attendant ticket
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zoe
Zoe
•
Customer seeks a refund for an unusable attendant ticket due to resale issues.
Tickets not appearing in account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
Customer's Melbourne Cup tickets are missing from their account, causing anxiety and planning issues.
Wrong venue tickets booked
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynda
Lynda
•
Customer frustrated with ticket purchase error, demands a full refund and prompt resolution.
The best way to resolve an issue with
Ticketmaster
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Ticketmaster
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Ticketmaster
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Ticketmaster
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Ticketmaster
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Ticketmaster
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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Ticketmaster
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