I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MICHAEL
Verified
Village Cinemas
partners with Ajust
Village Cinemas Complaints
The best way to resolve complaints with Village Cinemas
Village Cinemas, a popular Australian cinema chain, offers a wide range of movie screenings and entertainment options. With multiple locations across the country, Village Cinemas provides a comfortable and modern cinema experience for moviegoers. From the latest blockbusters to independent films, customers can enjoy a diverse selection of movies in state-of-the-art facilities.
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Have a complaint? Click below to resolve your issue with Village Cinemas
Have a complaint? Click below to resolve your issue with Village Cinemas
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Village Cinemas
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Deceptive marketing
Unresolved
Sent
5/7/2024
Deceptive marketing
MICHAEL
•
July 5, 2024
Charged full price
Outcome Sought
Apology
Compensation
Other
Other
Refund request
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Refund request
Ann
•
June 12, 2024
Unable to attend due to illness
Outcome Sought
Apology
Compensation
Other
Poor seating conditions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gurinder
Poor seating conditions
Gurinder
•
Bad experience for family
Outcome Sought
Apology
Compensation
Other
Inappropriate horror films
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John & Christine
Inappropriate horror films
John & Christine
•
Concern about violence in films
Outcome Sought
Apology
Compensation
Other
Not enough 3D glasses
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sreekumar
Not enough 3D glasses
Sreekumar
•
Ruined family outing
Outcome Sought
Apology
Compensation
Other
Expiration period misunderstanding
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arnold
Expiration period misunderstanding
Arnold
•
Unable to use tickets as planned
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Village Cinemas
To Listen
Live Campaign
Do you manage complaints for
Village Cinemas
?
Other
Deceptive marketing
Unresolved
Sent
5/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MICHAEL
MICHAEL
•
July 5, 2024
Customer seeks refund and apology from village cinemas for deceptive marketing regarding half-price tickets on tuesdays.
Other
Refund request
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Ann
•
June 12, 2024
Customer seeks full refund of points and apology from village cinemas for pre-purchased movie tickets due to contracting covid.
Poor seating conditions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gurinder
Gurinder
•
Customer experienced poor conditions at Village Cinemas, including wet seats and sticky cup holders, and is requesting a refund and apology.
Inappropriate horror films
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John & Christine
John & Christine
•
Customer complains about excessive horror films and violence at Village Cinemas, questioning if this is the appropriate channel for their concerns.
Not enough 3D glasses
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sreekumar
Sreekumar
•
Customer disappointed with lack of 3D glasses, seeks apology and compensation for ruined family outing at Village Cinemas.
Expiration period misunderstanding
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arnold
Arnold
•
Customer complains about Gold Class tickets expiring in one year instead of three, seeks apology and assistance from Village Cinemas.
The best way to resolve an issue with
Village Cinemas
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Village Cinemas
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Village Cinemas
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Village Cinemas
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Village Cinemas
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Village Cinemas
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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