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Sea World
Complaints

The fastest way to resolve your
Sea World
 complaint

Sea World, located on the Gold Coast, is a popular marine theme park offering a range of attractions and experiences. Visitors can enjoy thrilling rides, interactive animal encounters, and captivating shows featuring dolphins, seals, and penguins. The park also houses an aquarium showcasing a diverse array of marine life. Whilst some visitors have expressed concerns about animal welfare practices, Sea World continues to attract a significant number of visitors each year.

Instantly file a complaint and resolve your issue with
Sea World

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Technical difficulties

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicole
Technical difficulties

Nicole

July 19, 2024

Ruined family's day

Outcome Sought

Apology

Compensation

Other

Other

Rides closed for maintenance

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tony
Rides closed for maintenance

Tony

July 12, 2024

Diminished experience

Outcome Sought

Apology

Compensation

Other

Rides and shows unavailable

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wendy
Rides and shows unavailable

Wendy

Reduced enjoyment and value

Outcome Sought

Apology

Compensation

Other

Rides and shows closed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ashleigh
Rides and shows closed

Ashleigh

Disappointment and wasted money

Outcome Sought

Apology

Compensation

Other

Staff behavior and ride malfunction

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ruby
Staff behavior and ride malfunction

Ruby

Confusion and disappointment

Outcome Sought

Apology

Compensation

Other

Refund delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kieren
Refund delay

Kieren

Significant financial inconvenience

Outcome Sought

Apology

Compensation

Other

Rude parking attendant

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Susan
Rude parking attendant

Susan

Upset children and disappointing experience

Outcome Sought

Apology

Compensation

Other

Rides not operating

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Erin
Rides not operating

Erin

Diminished enjoyment and stay

Outcome Sought

Apology

Compensation

Other

Other

Rides closed for renovation

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara
Rides closed for renovation

Barbara

Upset, no fun, wasted money

Outcome Sought

Apology

Compensation

Other

Other

Incompetent ride operator

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vicki
Incompetent ride operator

Vicki

Emotional distress, frightened child, soaked

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Sea World

The best way to resolve an issue with

Sea World

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Sea World

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Sea World
We handle everything for you, results guaranteed.
How to contact
Sea World
Phone
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Post
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Online
https://seaworld.com.au/park-info/contact
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

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