I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
LACEY-MAREE
Verified
Moshtix
partners with Ajust
Moshtix Complaints
The best way to resolve complaints with Moshtix
Moshtix is an Australian ticketing platform that offers a wide range of event tickets for music concerts, festivals, and other live entertainment. With a user-friendly interface, customers can easily browse and purchase tickets online. Whilst some users have reported occasional technical glitches and delays in customer service response, Moshtix remains a popular choice for event-goers seeking a convenient ticketing experience.
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Have a complaint? Click below to resolve your issue with Moshtix
Ajust is putting pressuring on
Moshtix
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Refund request for unused tickets
Unresolved
Sent
23/4/2024
Refund request for unused tickets
LACEY-MAREE
•
April 23, 2024
Unable to attend event, had to spend extra on ubers
Outcome Sought
Apology
Compensation
Other
Other
Delayed refund
Closed
30/4/2024
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Delayed refund
Danny
•
April 10, 2024
Not received $110
Outcome Sought
Apology
Compensation
Other
Other
Misleading vip parking ticket
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Misleading vip parking ticket
Joshua
•
November 21, 2023
Disappointed and unsatisfied
Outcome Sought
Apology
Compensation
Other
Other
Ticket transfer request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carley
Ticket transfer request
Carley
•
Inconvenience of wrong ticket purchase
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Moshtix
To Listen
Live Campaign
Do you manage complaints for
Moshtix
?
Other
Refund request for unused tickets
Unresolved
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
LACEY-MAREE
LACEY-MAREE
•
April 23, 2024
Seeking refund for 12 unused tickets due to unresponsive customer service, resulting in additional expenses for alternative transportation.
Other
Delayed refund
Closed
30/4/2024
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Danny
•
April 10, 2024
Customer resold ticket through moshtix, hasn't received money after one month. seeking compensation for having to follow up.
Other
Misleading vip parking ticket
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Joshua
•
November 21, 2023
Customer paid $35 for vip parking at a racing event but discovered it was the same as general admission parking. requesting refund from moshtix.
Other
Ticket transfer request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carley
Carley
•
Customer accidentally purchased wrong ticket, requesting transfer from sunday torquay surf lifesaving club to saturday jebadiah.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Delayed refund
Closed
30/4/2024
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Delayed refund
Danny
•
April 10, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Misleading vip parking ticket
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Misleading vip parking ticket
Joshua
•
November 21, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Moshtix
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Moshtix
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Moshtix
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04
Fair and Free
Join our campaign to get
Moshtix
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Moshtix
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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