I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
LACEY-MAREE
Moshtix Complaints
The fastest way to resolve your Moshtix complaint
Moshtix is an Australian ticketing platform that offers a wide range of event tickets for music concerts, festivals, and other live entertainment. With a user-friendly interface, customers can easily browse and purchase tickets online. Whilst some users have reported occasional technical glitches and delays in customer service response, Moshtix remains a popular choice for event-goers seeking a convenient ticketing experience.
Instantly file a complaint and resolve your issue with Moshtix
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COMPLAINTS WE'VE TAKEN CARE OF
Other
Refund request for unused tickets
Unresolved
Sent
23/4/2024
Refund request for unused tickets
LACEY-MAREE
•
April 23, 2024
Unable to attend event, had to spend extra on ubers
Outcome Sought
Apology
Compensation
Other
Other
Delayed refund
Closed
30/4/2024
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Delayed refund
Danny
•
April 10, 2024
Not received $110
Outcome Sought
Apology
Compensation
Other
Other
Misleading vip parking ticket
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Misleading vip parking ticket
Joshua
•
November 21, 2023
Disappointed and unsatisfied
Outcome Sought
Apology
Compensation
Other
Incorrect ticket date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darren
Incorrect ticket date
Darren
•
Disappointment and frustration
Outcome Sought
Apology
Compensation
Other
Reissuing ticket to new owner
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Grant
Reissuing ticket to new owner
Grant
•
Delay in ticket transfer
Outcome Sought
Apology
Compensation
Other
Lost ticket
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Lost ticket
Danny
•
Unable to attend event
Outcome Sought
Apology
Compensation
Other
Other
Ticket transfer request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carley
Ticket transfer request
Carley
•
Inconvenience of wrong ticket purchase
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Moshtix
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Moshtix
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Moshtix
We handle everything for you, results guaranteed.
How to contact
Moshtix
Phone
Details missing. Help fill in the gaps.
Post
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Online
https://tixsupport.moshtix.com.au/hc/en-us/articles/8921597480207-How-to-Contact-Us
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In person
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Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Moshtix
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Moshtix
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