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My complaint was closed by Ajust.
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Sharon Marie
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SA Power Networks
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SA Power Networks Complaints
The best way to resolve complaints with SA Power Networks
SA Power Networks is a leading electricity distribution company in South Australia. They are responsible for maintaining and operating the electricity distribution network, ensuring reliable power supply to residential and commercial customers. With a focus on safety and efficiency, SA Power Networks strives to address common complaints such as power outages, metering issues, and customer service concerns.
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Have a complaint? Click below to resolve your issue with SA Power Networks
Have a complaint? Click below to resolve your issue with SA Power Networks
Ajust is putting pressuring on
SA Power Networks
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Energy
Loss of power
Unresolved
Sent
16/4/2024
Loss of power
Sharon Marie
•
April 16, 2024
Lost food in fridge and freezer
Outcome Sought
Apology
Compensation
Other
Energy
Frequent power outages
Unresolved
Sent
12/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dani
Frequent power outages
Dani
•
February 12, 2024
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Energy
Frequent and disruptive outages
Closed
Sent
4/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott hodder
Frequent and disruptive outages
Scott hodder
•
February 4, 2024
Constant disruption
Outcome Sought
Apology
Compensation
Other
Energy
Waiting on tiger tails to be installed
Closed
15/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duan
Waiting on tiger tails to be installed
Duan
•
October 25, 2023
Build has been stalled for 8 weeks
Outcome Sought
Apology
Compensation
Other
Energy
Customer Service
Closed
20/12/2022
Sent
12/12/2022
Not good enough
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Customer Service
Ann
•
December 12, 2022
Outcome Sought
Apology
Compensation
Other
Energy
Light not working
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Antonia
Light not working
Antonia
•
Driving into garage is darker
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
SA Power Networks
To Listen
Live Campaign
Do you manage complaints for
SA Power Networks
?
Energy
Loss of power
Unresolved
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon Marie
Sharon Marie
•
April 16, 2024
Customer seeking compensation from sa power networks for 6-day power outage resulting in loss of food in february 2024 in tarcowie, sa.
We had no power for up to 6 days lost 2 freezes & fridge plus the contents of fridge freezer, just wondering when we'll be compensated for all food lost . Was in February 2024 Tarcowie SA
Energy
Frequent power outages
Unresolved
Sent
12/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dani
Dani
•
February 12, 2024
Customer is complaining about frequent power outages in mitcham area and is seeking resolution from sa power networks.
I live in Mitcham area. Neweys rd
3 Mondays in a row the power goes off and then turn back on in 20 seconds or sometimes a minute, last Monday the 5th of February it went out at 4am went back on around 7.45, then went off again a couple of hours later, then went back on 5 minutes later. The 20 second interruptions happen often, even all last year this would happen???
What is wrong with our street? Or is it all of Mitcham? We are now looking at batteries and you don’t even get a rebate anymore!
I have never experienced this growing up as kid! Only when there was a heat wave!
What is the problem? I hope this can be resolved.
Energy
Frequent and disruptive outages
Closed
Sent
4/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott hodder
Scott hodder
•
February 4, 2024
Frequent power outages in middleton, south australia causing disruption and inconvenience.
Almost weekly power outages for middleton south australia....constant and disruptive. Again today after similar outages.
Energy
Waiting on tiger tails to be installed
Closed
15/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duan
Duan
•
October 25, 2023
Complaint about delayed installation of tiger tails causing extended build time.
I am the property owner at 73 Marks landing shack road Swanreach
We are waiting on tiger tails to be installed as my build has been stalled now for 8 weeks with bad weather hitting a partial built home for a now extended amount of time.
I ve spoken to my builder today who have assured me they have been contact with you and are not getting a response.
I would like to know when this will be promptly happing please
Energy
Customer Service
Closed
20/12/2022
Sent
12/12/2022
Not good enough
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Ann
•
December 12, 2022
Energy
Light not working
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Antonia
Antonia
•
Customer complains about street light on webb street not working, despite multiple reports to sa power networks.
The light on the road of Webb street Queenstown directly opposite Lincoln Engineering is not working during the evenings. Driving into my garage on the laneway is darker. I have reported this so many times and all i receive is texts stating job is complete,,,
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Energy
Frequent and disruptive outages
Closed
Sent
4/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Scott hodder
Frequent and disruptive outages
Scott hodder
•
February 4, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Energy
Waiting on tiger tails to be installed
Closed
15/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duan
Waiting on tiger tails to be installed
Duan
•
October 25, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
Energy
Customer Service
Closed
20/12/2022
Sent
12/12/2022
Not good enough
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Customer Service
Ann
•
December 12, 2022
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
SA Power Networks
Quick Solutions
WE SUGGEST
Whilst Australia’s energy network is fairly robust, things can occasionally go wrong. Whether it's a power outage or an error in billing, Ajust is here to streamline the complaint process and ensure a timely resolution.
Find out the best way to make a complaint to your electricity or gas provider. We cover the 3 big energy retailers (AGL, EnergyAustralia and Origin Energy), as well as smaller companies. We also share guidance about the big issues facing energy consumers – like rising bills, meter reads and estimates, rebates, poor customer service and delays.
How to complain to
SA Power Networks
Ajust’s platform is quick and easy to use. Our structured yet simple platform ensures that all necessary details reach your energy provider, making the resolution process simple for you. Here are some steps to consider before creating your complaint.
01
Describe the issue and how it affected you
Explain what went wrong, such as a blackout or billing issues like being overcharged. Help your energy provider understand the impact by sharing how the issue affected you.
02
Consider how you’d like your energy provider to resolve your complaint
Clearly communicate the action you expect your energy provider to take to resolve the issue, whether it involves restoring power or rectifying billing errors.
03
Gather any materials that support your complaint
Relevant documents that support your complaint can help speed up the resolution. A copy of your energy bills or a photo of your electricity meter can be useful depending on the nature or your complaint
04
Fair and Free
Use Ajust to raise a complaint directly with
SA Power Networks
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
SA Power Networks
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
SA Power Networks
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
www.sapowernetworks.com.au/policies/complaints-process/
Details missing. Help fill in the gaps.
Common issues related to
SA Power Networks
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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