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SIMBA Telecom (SG)
partners with Ajust

SIMBA Telecom (SG)
Complaints

The best way to resolve complaints with
SIMBA Telecom (SG)

SIMBA Telecom is a Singaporean business that offers a range of telecommunications services. With a focus on customer satisfaction, they provide mobile phone plans, device repairs, and accessories. Some common complaints include slow response times, billing discrepancies, and limited network coverage. However, SIMBA Telecom continues to strive for improvement and aims to address these concerns promptly and efficiently.

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SIMBA Telecom (SG)

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Have a complaint? Click below to resolve your issue with
SIMBA Telecom (SG)

Have a complaint? Click below to resolve your issue with
SIMBA Telecom (SG)

Ajust is putting pressuring on
SIMBA Telecom (SG)
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Telco

No sms/otp, no data on roaming

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandeep
No sms/otp, no data on roaming

Sandeep

June 17, 2024

No banking support for 6 days

Outcome Sought

Apology

Compensation

Other

Telco

Recharge not credited

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Venkatesh
Recharge not credited

Venkatesh

April 11, 2024

Money not in account

Outcome Sought

Apology

Compensation

Other

Unable to receive SMS OTPs

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kim yeow
Unable to receive SMS OTPs

Kim yeow

Inability to access essential services

Outcome Sought

Apology

Compensation

Other

Charged for next billing cycle

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Zhen Torng
Charged for next billing cycle

Zhen Torng

Significant frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Poor network coverage

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Manikandan
Poor network coverage

Manikandan

Affects communication effectiveness

Outcome Sought

Apology

Compensation

Other

Account blocking

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ang
Account blocking

Ang

Inconvenience for daily communications

Outcome Sought

Apology

Compensation

Other

Plan renewal failure

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
THAYUMANAVAN
Plan renewal failure

THAYUMANAVAN

Inconvenience in daily communication

Outcome Sought

Apology

Compensation

Other

Network disconnection issues

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Daryl
Network disconnection issues

Daryl

Unable to communicate effectively

Outcome Sought

Apology

Compensation

Other

Persistent network issues

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sanjay
Persistent network issues

Sanjay

Unable to communicate effectively

Outcome Sought

Apology

Compensation

Other

Funds not reflected after top-up

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Leng Hock
Funds not reflected after top-up

Leng Hock

Disrupted daily communications and transactions

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

SIMBA Telecom (SG)

To Listen

Live Campaign
Do you manage complaints for
SIMBA Telecom (SG)
?
Telco

No sms/otp, no data on roaming

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandeep

Sandeep

June 17, 2024

Customer experiencing issues with simba telecom (sg) service in india for 6 days, seeking resolution and apology, provided ticket number 779991.
Telco

Recharge not credited

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Venkatesh

Venkatesh

April 11, 2024

Customer seeks reimbursement for failed account recharge from simba telecom (sg).

Unable to receive SMS OTPs

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kim yeow

Kim yeow

Customer unable to receive SMS OTPs after porting number, requests resolution or waiver of charges.

Charged for next billing cycle

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Zhen Torng

Zhen Torng

Customer dissatisfied with service, requesting a full refund for unjust charges due to delayed porting request.

Poor network coverage

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Manikandan

Manikandan

Customer complains about poor network coverage and disconnections affecting communication for a month.

Account blocking

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ang

Ang

Customer's account was blocked despite a positive balance, causing inconvenience and frustration.

Plan renewal failure

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
THAYUMANAVAN

THAYUMANAVAN

Customer frustrated with repeated issues renewing $10 prepaid plan; requests urgent investigation and permanent resolution.

Network disconnection issues

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Daryl

Daryl

Customer frustrated with network disconnections, requesting a refund and a change of service provider.

Persistent network issues

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sanjay

Sanjay

Customer complains about persistent network issues affecting communication at Mapletree Business City.

Funds not reflected after top-up

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Leng Hock

Leng Hock

Customer's $12 top-up was deducted but not credited to account, causing inconvenience.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Telco

No sms/otp, no data on roaming

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandeep
No sms/otp, no data on roaming

Sandeep

June 17, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

SIMBA Telecom (SG)

The best way to resolve an issue with 

SIMBA Telecom (SG)

Quick Solutions
Prepared by
SIMBA Telecom (SG)
WE SUGGEST

Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.

We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.

How to complain to

SIMBA Telecom (SG)

Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.

01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fair and Free
Use Ajust to raise a complaint directly with
SIMBA Telecom (SG)
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
SIMBA Telecom (SG)
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!

Common issues related to

SIMBA Telecom (SG)

get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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