I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandeep
SIMBA Telecom (SG) Complaints
The fastest way to resolve your SIMBA Telecom (SG) complaint
SIMBA Telecom is a Singaporean business that offers a range of telecommunications services. With a focus on customer satisfaction, they provide mobile phone plans, device repairs, and accessories. Some common complaints include slow response times, billing discrepancies, and limited network coverage. However, SIMBA Telecom continues to strive for improvement and aims to address these concerns promptly and efficiently.
Instantly file a complaint and resolve your issue with SIMBA Telecom (SG)
Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
80% success
½ the effort
30x faster
2x better results
COMPLAINTS WE'VE TAKEN CARE OF
Telco
No sms/otp, no data on roaming
Closed
2/7/2024
Sent
17/6/2024
No sms/otp, no data on roaming
Sandeep
•
June 17, 2024
No banking support for 6 days
Outcome Sought
Apology
Compensation
Other
Telco
Recharge not credited
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Venkatesh
Recharge not credited
Venkatesh
•
April 11, 2024
Money not in account
Outcome Sought
Apology
Compensation
Other
Failed porting process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zhe Xuen
Failed porting process
Zhe Xuen
•
Disrupted communication needs
Outcome Sought
Apology
Compensation
Other
Unable to receive SMS OTPs
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim yeow
Unable to receive SMS OTPs
Kim yeow
•
Inability to access essential services
Outcome Sought
Apology
Compensation
Other
Charged for next billing cycle
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zhen Torng
Charged for next billing cycle
Zhen Torng
•
Significant frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Poor network coverage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manikandan
Poor network coverage
Manikandan
•
Affects communication effectiveness
Outcome Sought
Apology
Compensation
Other
Account blocking
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ang
Account blocking
Ang
•
Inconvenience for daily communications
Outcome Sought
Apology
Compensation
Other
Plan renewal failure
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
THAYUMANAVAN
Plan renewal failure
THAYUMANAVAN
•
Inconvenience in daily communication
Outcome Sought
Apology
Compensation
Other
Network disconnection issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daryl
Network disconnection issues
Daryl
•
Unable to communicate effectively
Outcome Sought
Apology
Compensation
Other
Persistent network issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanjay
Persistent network issues
Sanjay
•
Unable to communicate effectively
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
SIMBA Telecom (SG)
WE SUGGEST
Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.
We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.
How to complain to
SIMBA Telecom (SG)
Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.
01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fast and Easy
Use Ajust to raise a complaint directly with
SIMBA Telecom (SG)
We handle everything for you, results guaranteed.
How to contact
SIMBA Telecom (SG)
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
https://support.simba.sg/hc/en-us/requests/new?ticket_form_id=12497590539033
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
SIMBA Telecom (SG)
and how to resolve them
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
SIMBA Telecom (SG)
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
