I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Khaled
T-Mobile US Complaints
The fastest way to resolve your T-Mobile US complaint
T-Mobile US is a telecommunications company that offers wireless voice, messaging, and data services to customers across the United States. With a focus on providing reliable and affordable mobile solutions, T-Mobile US has garnered attention for its customer service and extensive network coverage. However, some customers have expressed concerns regarding network congestion and limited rural coverage.
Instantly file a complaint and resolve your issue with T-Mobile US
Your answer is 2 mins away!
Fix Problem Now
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COMPLAINTS WE'VE TAKEN CARE OF
Telco
Employee theft
Unresolved
Sent
8/6/2024
Employee theft
Khaled
•
June 8, 2024
Loss of trade-in value
Outcome Sought
Apology
Compensation
Other
Telco
Billing and equipment
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barbie
Billing and equipment
Barbie
•
June 5, 2024
Service shut off early, unexpected charge, missing equipment
Outcome Sought
Apology
Compensation
Other
Telco
Hack
Unresolved
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Hack
John
•
June 4, 2024
Phone compromised
Outcome Sought
Apology
Compensation
Other
Telco
Bill increase without notice
Closed
25/6/2024
Sent
31/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ray
Bill increase without notice
Ray
•
May 31, 2024
Customer upset, feels lied to
Outcome Sought
Apology
Compensation
Other
Telco
Internet connection down
Unresolved
Sent
26/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Douglas
Internet connection down
Douglas
•
May 26, 2024
Unable to work, lost 4 days of work
Outcome Sought
Apology
Compensation
Other
Telco
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
James
•
May 24, 2024
Outcome Sought
Apology
Compensation
Other
Telco
Broken phone
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alex
Broken phone
Alex
•
Outcome Sought
Apology
Compensation
Other
Telco
Limited data usage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
VICTOR
Limited data usage
VICTOR
•
Slowed down service
Outcome Sought
Apology
Compensation
Other
Telco
Problems getting new phone
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Problems getting new phone
David
•
Frustration
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
T-Mobile US
WE SUGGEST
Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.
We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.
How to complain to
T-Mobile US
Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.
01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fast and Easy
Use Ajust to raise a complaint directly with
T-Mobile US
We handle everything for you, results guaranteed.
How to contact
T-Mobile US
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
T-Mobile US
and how to resolve them
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
T-Mobile US
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
