I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tierra
Verified
Verizon
partners with Ajust
Verizon Complaints
The best way to resolve complaints with Verizon
Verizon is a telecommunications company in the United States that offers a wide range of services, including wireless communication, internet, and television. Customers have occasionally expressed concerns about billing issues, network coverage, and customer service. However, Verizon continues to be a leading provider in the industry, constantly working to improve its services and address customer feedback.
Get heard by Verizon
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Verizon
Have a complaint? Click below to resolve your issue with Verizon
Ajust is putting pressuring on
Verizon
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Telco
Account flagged as fraud
Unresolved
Sent
14/6/2024
Account flagged as fraud
Tierra
•
June 14, 2024
Unable to use account
Outcome Sought
Apology
Compensation
Other
Telco
Defective phone received
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Defective phone received
Brian
•
June 8, 2024
Frustration, inconvenience
Outcome Sought
Apology
Compensation
Other
Telco
Cannot log in
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trisha
Cannot log in
Trisha
•
June 5, 2024
Unable to use the phone
Outcome Sought
Apology
Compensation
Other
Telco
Code not received
Unresolved
Sent
25/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim-Moy
Code not received
Kim-Moy
•
May 25, 2024
Unable to use service
Outcome Sought
Apology
Compensation
Other
Telco
Not in use on watch app
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Not in use on watch app
Samantha
•
May 24, 2024
Unable to make calls away from phone
Outcome Sought
Apology
Compensation
Other
Telco
Insurance claim process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Insurance claim process
Diana
•
Unable to pay deductible or be without phone
Outcome Sought
Apology
Compensation
Other
Telco
Discount not applied
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Discount not applied
Diana
•
Feeling misled and frustrated
Outcome Sought
Apology
Compensation
Other
Telco
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kimberly
Kimberly
•
Outcome Sought
Apology
Compensation
Other
Telco
Payment arrangement issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dustin
Payment arrangement issue
Dustin
•
Late payment, service interruption
Outcome Sought
Apology
Compensation
Other
Telco
Promised gifts not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl
Promised gifts not received
Darryl
•
Customer did not receive promised gifts
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Verizon
To Listen
Live Campaign
Do you manage complaints for
Verizon
?
Telco
Account flagged as fraud
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tierra
Tierra
•
June 14, 2024
Ms. evans seeks resolution and apology from verizon for flagging her account as fraud despite verifying identity and reporting fraudulent activity.
Telco
Defective phone received
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Brian
•
June 8, 2024
Customer unhappy with verizon service, received faulty phones, poor customer service, and billing issues. seeking resolution and apology.
Telco
Cannot log in
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trisha
Trisha
•
June 5, 2024
Customer unable to use verizon phone purchased at garage sale due to needing previous owner's email for login, seeking assistance.
Telco
Code not received
Unresolved
Sent
25/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim-Moy
Kim-Moy
•
May 25, 2024
Customer seeking apology and resolution from verizon for delayed code from whatsapp
Telco
Not in use on watch app
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Samantha
•
May 24, 2024
Customer is unable to make calls on their watch despite having a cellular plan, seeking assistance to resolve the issue.
Telco
Insurance claim process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Diana
•
Customer unhappy with verizon's lack of repair center in area, unable to pay deductible or be without phone due to disability.
Telco
Discount not applied
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Diana
•
Customer is upset about not receiving a $300 discount on a new cell phone from verizon, despite being told they would.
Telco
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kimberly
Kimberly
•
Customer requests a phone call to resolve a big issue and speaks english.
Telco
Payment arrangement issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dustin
Dustin
•
Customer unable to make payment, requested promise to pay arrangement from verizon. unable to reach live person for assistance, service interrupted.
Telco
Promised gifts not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl
Darryl
•
Customer signed up for verizon 5g internet deal for xbox and gift card, but never received email to claim gifts despite contacting verizon multiple times.
The best way to resolve an issue with
Verizon
Quick Solutions
WE SUGGEST
Despite telcos operating on modern infrastructure, things do occasionally go wrong. Whether you can’t call your partner due to an outage, or you get overcharged on a bill, Ajust is here to make it easy to send your complaint so that you can get a resolution.
We tell you how to make a complaint about your mobile or internet service, whether you're with the big 3 (Telstra, Optus and TPG) or one of the many other smaller players. We also fill you in about the main issues facing telco consumers, like slow internet speeds and dropouts, damage to NBN equipment, faulty installation, poor customer service and delays.
How to complain to
Verizon
Before making a complaint to the Telecommunications Industry Ombudsman, you must first try to resolve your complaint with your telco. Ajust’s platform guides you through a quick and easy process to ensure that all of the right information is sent to the business to ensure that you get a resolution. Here are some things you can consider before getting started.
01
Describe the issue and how it affected you
Explain what went wrong such as slow internet speeds or an unfair price increase and how the issue has affected you so that your telco understands the impact.
02
Consider how you’d like your telco to resolve your complaint
Help your telco by sharing what they can do to make it up to you, for example a replacement modem or a credit on your next bill.
03
Gather any materials that support your complaint
Make sure you have any files handy that will help your telco understand your complaint, such as a bill or a screenshot of a speed test.
04
Fair and Free
Use Ajust to raise a complaint directly with
Verizon
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Verizon
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Verizon
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Verizon
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Verizon
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
