I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Verified
Anko
partners with Ajust
Anko Complaints
The best way to resolve complaints with Anko
Anko offers a wide range of affordable home and lifestyle products. With a focus on quality and value, Anko aims to provide customers with practical and stylish solutions for everyday needs. From kitchenware to furniture, Anko strives to meet the diverse preferences and budgets of its customers.
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Have a complaint? Click below to resolve your issue with Anko
Have a complaint? Click below to resolve your issue with Anko
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Anko
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Wireless charger not working
Unresolved
Sent
19/5/2024
Wireless charger not working
Trevor
•
May 19, 2024
Unable to set alarm
Outcome Sought
Apology
Compensation
Other
Other
Low warmth
Closed
Sent
15/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenni
Low warmth
Jenni
•
April 15, 2024
Customer was cold
Outcome Sought
Apology
Compensation
Other
Other
Burnt out
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Burnt out
Susan
•
April 7, 2024
Outcome Sought
Apology
Compensation
Other
Other
Broken glass caused injury
Unresolved
Sent
26/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Angela
Broken glass caused injury
Angela
•
March 26, 2024
Cut two fingers badly
Outcome Sought
Apology
Compensation
Other
Other
Missing pillow in set
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arline
Missing pillow in set
Arline
•
March 2, 2024
Received incomplete set
Outcome Sought
Apology
Compensation
Other
Other
Fire damage
Unresolved
Sent
5/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leilani
Fire damage
Leilani
•
February 5, 2024
Car caught fire
Outcome Sought
Apology
Compensation
Other
Other
Melted in microwave
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Reuben
Melted in microwave
Reuben
•
Wants full refund
Outcome Sought
Apology
Compensation
Other
Other
Elasticated waist turned inside
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bronte
Elasticated waist turned inside
Bronte
•
Uncomfortable, frustrating, deformed look
Outcome Sought
Apology
Compensation
Other
Cooks only on high
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Toni
Cooks only on high
Toni
•
Burns food and unusable
Outcome Sought
Apology
Compensation
Other
Microwave blew
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
George
Microwave blew
George
•
Not usable
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Anko
To Listen
Live Campaign
Do you manage complaints for
Anko
?
Other
Wireless charger not working
Unresolved
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Trevor
•
May 19, 2024
Customer is seeking refund and apology from anko for faulty alarm clock wireless charger that does not allow setting the alarm.
Bought your alarm clockwireless charger does not let you set the alarm taking clock back cause it is a shit product
Other
Low warmth
Closed
Sent
15/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenni
Jenni
•
April 15, 2024
Customer received a doona advertised as high warmth but found it to be misleading and not warm enough.
Got one of your doonas it is rated as high warmth. Kept waking up because I was cold had to get a blanket to put on to
Other
Burnt out
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Susan
•
April 7, 2024
Customers complaining about a burnt out vacuum cleaner (stick) issue.
I am wanting to issue a complaint re a vacuum cleaner (stick) that has burnt out on me.
Other
Broken glass caused injury
Unresolved
Sent
26/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Angela
Angela
•
March 26, 2024
Customer experienced injury due to defective christmas water glass from anko, seeking apology and resolution.
I bought a set of Christmas water glasses in December, I have used them many times without issues until yesterday. As I was hand washing one it cut two of my fingers quite badly. Upon inspection the top of the glass was very sharp and couldn't figure out why. As I was emptying the sink I found a broken piece of glass, the water glass had completely broken off at the top. The whole top piece broke completely off, there was nothing else in the sink that could of broken it and it was warm water in the sink.
Other
Missing pillow in set
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arline
Arline
•
March 2, 2024
Customer received incomplete sheet set, seeking apology and response from anko.
I purchased 3 sets of Queen size sheets. One set had only 1 pillow included. I wrote in February 4th I have not received a reply.
I sheet set effected was Anko Denim on it a sticker 38/23
Cannot attach photo a I don't know how my apologies
Can you please reply
Regards
Arline Carroll
PO Box 2054
WARWICK 6024
WEST AUST.
Other
Fire damage
Unresolved
Sent
5/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leilani
Leilani
•
February 5, 2024
Customer complains about a battery charger causing fire and smoke damage in their car and seeks resolution.
Bought your battery charger duel charger port 15000mah,I have left in the middle of the car that has caught a light in my car and caused fire damage and smoke damage and would like this delt with the item was not plugged in and was not in use just sitting in the middle of car , I would like to have this resolved,as I have to put in a insurance claim,so I will be contact my law Phil gleemson if I do not get a response
Other
Melted in microwave
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Reuben
Reuben
•
Customer wants a full refund of $6.50 for a melted bottle purchased from kmart labeled as microwave suitable.
I bought a bottle from Kmart and it says microwave suitable on it. Yet when I put it in the microwave it melted. I would like a refund
Other
Elasticated waist turned inside
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bronte
Bronte
•
Customer is seeking a refund and apology from anko for lounge wear pants with defective elastic waistband.
I bought a pair of lounge wear pants from Anko and within the first wear the elasticated pet at the top top has turned inside the pants and keeps flipping and turning. Its really uncomfortable and makes the pants look deformed and it’s frustrating as I spent money on these pants and it should not happen within the first wear.
Cooks only on high
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Toni
Toni
•
Customer seeks a refund and apology for a defective Anko frying pan that only cooks on high and is warped.
I purchased an Anko electric frying pan from our local IGA supermarket and it only cooks on high, which burns everything. If I turn it down it doesn’t cook at all. I put oil in it to bake some vegetables and the oil ran to the outsides and wouldn’t cover the middle which means the pan is warped. I am not happy with this product. I would like a refund
Microwave blew
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
George
George
•
Customer's microwave blew after 12 months of light use and requests a replacement.
My anko 34 litre microwave blew and it's just over 12 months old and only get used very little
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Low warmth
Closed
Sent
15/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenni
Low warmth
Jenni
•
April 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Anko
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Anko
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Anko
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04
Fair and Free
Join our campaign to get
Anko
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Anko
Phone
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Post
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Online
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Complaint Policy
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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