I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catrina
Verified
White Fox Boutique
partners with Ajust
White Fox Boutique Complaints
The best way to resolve complaints with White Fox Boutique
White Fox Boutique is an Australian online fashion retailer offering a wide range of trendy clothing, accessories, and swimwear. With a focus on providing stylish and affordable options, customers can browse through their extensive collection and enjoy fast shipping and easy returns. Whilst some customers have expressed concerns about sizing accuracy and customer service response times, White Fox Boutique continues to attract a loyal customer base with their fashionable and affordable offerings.
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Have a complaint? Click below to resolve your issue with White Fox Boutique
Have a complaint? Click below to resolve your issue with White Fox Boutique
Ajust is putting pressuring on
White Fox Boutique
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Shipping delay
Unresolved
Sent
15/7/2024
Shipping delay
Catrina
•
July 15, 2024
Order not received, lack of communication
Outcome Sought
Apology
Compensation
Other
Delay in refund processing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Delay in refund processing
Rachel
•
Significant inconvenience due to delay
Outcome Sought
Apology
Compensation
Other
Incorrect item sizes received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eliane
Incorrect item sizes received
Eliane
•
Inconvenience, unable to use items
Outcome Sought
Apology
Compensation
Other
Missing items from order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Devin
Missing items from order
Devin
•
Caused inconvenience for event
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eleni
Order not received
Eleni
•
Inconvenience for upcoming events
Outcome Sought
Apology
Compensation
Other
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ria
Delivery not received
Ria
•
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Laoise
Delivery delay
Laoise
•
Unable to present gift on time
Outcome Sought
Apology
Compensation
Other
Non-delivery of order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olivia
Non-delivery of order
Olivia
•
Significant inconvenience for event
Outcome Sought
Apology
Compensation
Other
No response or store credit
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
No response or store credit
Leanne
•
Inconvenience and missed purchase opportunity
Outcome Sought
Apology
Compensation
Other
Delayed order delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gabrielle
Delayed order delivery
Gabrielle
•
Significant inconvenience for events
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
White Fox Boutique
To Listen
Live Campaign
Do you manage complaints for
White Fox Boutique
?
Shipping delay
Unresolved
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catrina
Catrina
•
July 15, 2024
Customer seeking refund for order not shipped, lack of customer service, disappointed with generic responses, spent a lot of money.
Delay in refund processing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Rachel
•
Customer frustrated with delay in refund and lack of communication, requesting immediate processing of £100 refund.
Incorrect item sizes received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eliane
Eliane
•
Received incorrect sizes for orders AUS4869127 and AUS4868386; requesting a full refund.
Missing items from order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Devin
Devin
•
Customer did not receive two hoodies from order USA3186127 and requests prompt resolution.
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eleni
Eleni
•
Customer complains about delayed order and requests a full refund if items cannot be delivered promptly.
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ria
Ria
•
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Laoise
Laoise
•
Customer complains about delayed order and lack of response, requesting compensation and an apology.
Non-delivery of order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olivia
Olivia
•
Customer complains about non-delivery of order and requests a refund or replacement.
No response or store credit
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Leanne
•
Customer requests direct credit due to lack of communication regarding store credit.
Delayed order delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gabrielle
Gabrielle
•
Customer frustrated with delayed order and lack of communication; requests order update and expedited dispatch.
The best way to resolve an issue with
White Fox Boutique
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
White Fox Boutique
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
White Fox Boutique
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
White Fox Boutique
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
White Fox Boutique
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
White Fox Boutique
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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White Fox Boutique
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