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My complaint was closed by Ajust.
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Sheetal
White Fox Boutique Complaints
The fastest way to resolve your White Fox Boutique complaint
White Fox Boutique is an Australian online fashion retailer offering a wide range of trendy clothing, accessories, and swimwear. With a focus on providing stylish and affordable options, customers can browse through their extensive collection and enjoy fast shipping and easy returns. Whilst some customers have expressed concerns about sizing accuracy and customer service response times, White Fox Boutique continues to attract a loyal customer base with their fashionable and affordable offerings.
COMPLAINTS WE'VE TAKEN CARE OF
Delay in processing refund
Closed
8/2/2025
Sent
3/2/2025
Delay in processing refund
Sheetal
•
February 3, 2025
Significant inconvenience due to delay
Outcome Sought
Apology
Compensation
Other
Delay in store credit
Closed
7/2/2025
Sent
2/2/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Delay in store credit
Robert
•
February 2, 2025
Unable to make further purchases
Outcome Sought
Apology
Compensation
Other
Delay in refund processing
Closed
25/1/2025
Sent
20/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Delay in refund processing
Rachel
•
January 20, 2025
Significant inconvenience due to delay
Outcome Sought
Apology
Compensation
Other
Missing items from order
Closed
19/1/2025
Sent
8/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Devin
Missing items from order
Devin
•
January 8, 2025
Caused inconvenience for event
Outcome Sought
Apology
Compensation
Other
Shipping delay
Unresolved
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catrina
Shipping delay
Catrina
•
July 15, 2024
Order not received, lack of communication
Outcome Sought
Apology
Compensation
Other
Faulty or incorrectly sized
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
JM
Faulty or incorrectly sized
JM
•
Significant inconvenience and disappointment
Outcome Sought
Apology
Compensation
Other
Refund request delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olivia
Refund request delay
Olivia
•
Considerable inconvenience
Outcome Sought
Apology
Compensation
Other
Wrong delivery address
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victoria
Wrong delivery address
Victoria
•
Item not received
Outcome Sought
Apology
Compensation
Other
Incorrect item sizes received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eliane
Incorrect item sizes received
Eliane
•
Inconvenience, unable to use items
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eleni
Order not received
Eleni
•
Inconvenience for upcoming events
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
White Fox Boutique
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
White Fox Boutique
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
White Fox Boutique
We handle everything for you, results guaranteed.
How to contact
White Fox Boutique
Phone
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Post
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In person
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Email
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Complaint Policy
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Common problems with
White Fox Boutique
and how to resolve them
Coming soon!
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Share your experience
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Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
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The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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White Fox Boutique
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