I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natasha
Verified
Sportsgirl
partners with Ajust
Sportsgirl Complaints
The best way to resolve complaints with Sportsgirl
Sportsgirl is a popular Australian fashion retailer offering a wide range of clothing, accessories, and beauty products for women. With numerous stores across the country, customers can find trendy and affordable items to suit their style. While some individuals may have complaints about specific products or customer service experiences, Sportsgirl strives to provide a diverse selection of fashion-forward options for shoppers.
Get heard by Sportsgirl
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Join our campaign
Have a complaint? Click below to resolve your issue with Sportsgirl
Have a complaint? Click below to resolve your issue with Sportsgirl
Ajust is putting pressuring on
Sportsgirl
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Poor conduct by employees
Closed
7/6/2024
Sent
4/6/2024
Poor conduct by employees
Natasha
•
June 4, 2024
Upset daughter
Outcome Sought
Apology
Compensation
Other
Retail
Out of stock
Closed
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Out of stock
Margaret
•
June 2, 2024
Had to pay extra for postage
Outcome Sought
Apology
Compensation
Other
Retail
Item not held as promised
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Item not held as promised
Stuart
•
May 24, 2024
Cost of time and travel
Outcome Sought
Apology
Compensation
Other
Retail
Faulty product exchange
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Faulty product exchange
Susan
•
May 24, 2024
Disappointed, no mother's day gift
Outcome Sought
Apology
Compensation
Other
Retail
Incorrect pricing and double charge
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Incorrect pricing and double charge
Maria
•
May 18, 2024
Frustrated and upset, out $54.95
Outcome Sought
Apology
Compensation
Other
Retail
Wrong product purchased
Closed
Sent
18/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Wrong product purchased
Joan
•
April 18, 2024
Inconvenience
Outcome Sought
Apology
Compensation
Other
Other
No response
Closed
18/1/2024
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
No response
Lisa
•
January 14, 2024
Order not received
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Closed
11/1/2024
Sent
31/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Poor customer service
Sophie
•
December 31, 2023
Feeling sad and treated poorly
Outcome Sought
Apology
Compensation
Other
Other
Eyelashes falling out
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sirana
Eyelashes falling out
Sirana
•
Affect modelling work
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Order not received
Helen
•
Money deducted, no confirmation
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Sportsgirl
To Listen
Live Campaign
Do you manage complaints for
Sportsgirl
?
Retail
Poor conduct by employees
Closed
7/6/2024
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natasha
Natasha
•
June 4, 2024
Customer complaint about employees at golden grove store making disrespectful comments about her daughter's resume, seeking apology from sportsgirl.
Retail
Out of stock
Closed
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Margaret
•
June 2, 2024
Customer seeking $13 refund from sportsgirl for online order due to lack of stock in store and unexpected postage fee.
Retail
Item not held as promised
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Stuart
•
May 24, 2024
Customer's blazer put on hold was sold or taken, causing inconvenience and poor customer service. requesting gift of blazer.
Retail
Faulty product exchange
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Susan
•
May 24, 2024
Customer received faulty gift, attempted exchange without receipt, asked to pay $22 difference, left without gift. requesting review.
Retail
Incorrect pricing and double charge
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Maria
•
May 18, 2024
Customer upset about being overcharged and double charged for a jacket at sportsgirl. wants $54.95 refunded and better customer service.
Retail
Wrong product purchased
Closed
Sent
18/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Joan
•
April 18, 2024
Customer seeks exchange and apology from sportsgirl for purchasing wrong product due to misleading packaging, with no return policy explained.
Other
No response
Closed
18/1/2024
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Lisa
•
January 14, 2024
Customer complaint about not receiving order and lack of response from sportsgirl.
Other
Poor customer service
Closed
11/1/2024
Sent
31/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Sophie
•
December 31, 2023
Customer had a negative experience at sportsgirl store. staff ignored customers, were rude, and did not provide good customer service.
Other
Eyelashes falling out
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sirana
Sirana
•
Eyelash curler caused eyelashes to fall out, impacting modeling work. seeking compensation and apology from sportsgirl.
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Helen
•
Customer Helen Greentree complains about not receiving her order or confirmation email after payment.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Poor conduct by employees
Closed
7/6/2024
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natasha
Poor conduct by employees
Natasha
•
June 4, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Out of stock
Closed
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Out of stock
Margaret
•
June 2, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Wrong product purchased
Closed
Sent
18/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Wrong product purchased
Joan
•
April 18, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
No response
Closed
18/1/2024
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
No response
Lisa
•
January 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Poor customer service
Closed
11/1/2024
Sent
31/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Poor customer service
Sophie
•
December 31, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Sportsgirl
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Sportsgirl
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Sportsgirl
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Sportsgirl
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Sportsgirl
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Sportsgirl
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Sportsgirl
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
