I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natasha
Sportsgirl Complaints
The fastest way to resolve your Sportsgirl complaint
Sportsgirl is a popular Australian fashion retailer offering a wide range of clothing, accessories, and beauty products for women. With numerous stores across the country, customers can find trendy and affordable items to suit their style. While some individuals may have complaints about specific products or customer service experiences, Sportsgirl strives to provide a diverse selection of fashion-forward options for shoppers.
COMPLAINTS WE'VE TAKEN CARE OF
Retail
Poor conduct by employees
Closed
7/6/2024
Sent
4/6/2024
Poor conduct by employees
Natasha
•
June 4, 2024
Upset daughter
Outcome Sought
Apology
Compensation
Other
Retail
Out of stock
Closed
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Out of stock
Margaret
•
June 2, 2024
Had to pay extra for postage
Outcome Sought
Apology
Compensation
Other
Retail
Item not held as promised
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Item not held as promised
Stuart
•
May 24, 2024
Cost of time and travel
Outcome Sought
Apology
Compensation
Other
Retail
Faulty product exchange
Unresolved
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Faulty product exchange
Susan
•
May 24, 2024
Disappointed, no mother's day gift
Outcome Sought
Apology
Compensation
Other
Retail
Incorrect pricing and double charge
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Incorrect pricing and double charge
Maria
•
May 18, 2024
Frustrated and upset, out $54.95
Outcome Sought
Apology
Compensation
Other
Retail
Wrong product purchased
Closed
Sent
18/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Wrong product purchased
Joan
•
April 18, 2024
Inconvenience
Outcome Sought
Apology
Compensation
Other
Other
No response
Closed
18/1/2024
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
No response
Lisa
•
January 14, 2024
Order not received
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Closed
11/1/2024
Sent
31/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Poor customer service
Sophie
•
December 31, 2023
Feeling sad and treated poorly
Outcome Sought
Apology
Compensation
Other
Returning an item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Connie
Returning an item
Connie
•
Feeling disappointed and undervalued
Outcome Sought
Apology
Compensation
Other
Defective product quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jodie
Defective product quality
Jodie
•
Failed to meet expectations
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Sportsgirl
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Sportsgirl
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Sportsgirl
We handle everything for you, results guaranteed.
How to contact
Sportsgirl
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Sportsgirl
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Sportsgirl
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