I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rae
Verified
Nude Lucy
partners with Ajust
Nude Lucy Complaints
The best way to resolve complaints with Nude Lucy
Nude Lucy is a clothing brand based in Australia, offering a wide range of trendy and affordable fashion items for women. With a focus on quality and style, Nude Lucy aims to cater to the diverse fashion needs of its customers. Whilst some individuals have expressed concerns about the sizing options and customer service, Nude Lucy continues to strive for customer satisfaction through its extensive product range and accessible pricing.
Get heard by Nude Lucy
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Nude Lucy
Have a complaint? Click below to resolve your issue with Nude Lucy
Ajust is putting pressuring on
Nude Lucy
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Not as described
Unresolved
Sent
17/5/2024
Not as described
Rae
•
May 17, 2024
Not fit for purpose
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Nude Lucy
To Listen
Live Campaign
Do you manage complaints for
Nude Lucy
?
Retail
Not as described
Unresolved
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rae
Rae
•
May 17, 2024
Customer received sheer pants not as described, seeking store credit or exchange from nude lucy due to lack of resolution from store.
Subject: Order NUDE_155864
Hi Team,
As part of my order I had purchased 2x pants online as part of a sale campaign. Upon receiving them, they are not as described on the website and are in fact, very sheer. They are also not fit for purpose as I was intending to wear them to work.
To my dismay, the online feedback team advised to go into store to initialise a return. The Alexandria store however did not provide any resolution.
I am quite disappointed with this experience. As a result, I am seeking compensation according to consumer law and would happily settle for store credit or an exchange for items which are usable.
The best way to resolve an issue with
Nude Lucy
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Nude Lucy
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Nude Lucy
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Nude Lucy
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Nude Lucy
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Nude Lucy
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Nude Lucy
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
