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Event Cinemas

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Event Cinemas

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Event Cinemas
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Event Cinemas
Complaints

The fastest way to resolve your
Event Cinemas
 complaint

Event Cinemas is a popular Australian cinema chain, offering a wide range of movies and entertainment options. With multiple locations across the country, they provide a convenient and accessible cinema experience. Customers may have concerns regarding ticket prices, seating availability, or food and beverage options. However, Event Cinemas strives to address these issues and provide an enjoyable movie-going experience for all.

Instantly file a complaint and resolve your issue with
Event Cinemas

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Disruptive behaviour during screening

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Murray
Disruptive behaviour during screening

Murray

Ruined movie experience for family

Outcome Sought

Apology

Compensation

Other

Complaint regarding service or experience

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elizabeth
Complaint regarding service or experience

Elizabeth

Outcome Sought

Apology

Compensation

Other

Movie screening not available

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Movie screening not available

Mark

Disrupted plans and overall experience

Outcome Sought

Apology

Compensation

Other

Disrupted movie experience

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Carole
Disrupted movie experience

Carole

Difficult to enjoy the film

Outcome Sought

Apology

Compensation

Other

Seat not functioning

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rajas
Seat not functioning

Rajas

Uncomfortable experience during movie

Outcome Sought

Apology

Compensation

Other

Fraudulent charge

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alina
Fraudulent charge

Alina

Considerable inconvenience and concern

Outcome Sought

Apology

Compensation

Other

Seat occupied by someone else

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lucas
Seat occupied by someone else

Lucas

Inconvenience and discomfort

Outcome Sought

Apology

Compensation

Other

Odor in cinema seats

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dennis
Odor in cinema seats

Dennis

Unpleasant experience during the movie

Outcome Sought

Apology

Compensation

Other

Delayed refund response

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kenneth
Delayed refund response

Kenneth

Disappointment and loss of tickets

Outcome Sought

Apology

Compensation

Other

Other

Rude customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Carol
Rude customer service

Carol

Feeling stunned and disrespected

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Event Cinemas

The best way to resolve an issue with

Event Cinemas

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Event Cinemas

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Event Cinemas
We handle everything for you, results guaranteed.
How to contact
Event Cinemas
Phone
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Online
https://support.eventcinemas.com.au/support/home
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

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How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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