I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Celestemonique
Verified
Event Cinemas
partners with Ajust
Event Cinemas Complaints
The best way to resolve complaints with Event Cinemas
Event Cinemas is a popular Australian cinema chain, offering a wide range of movies and entertainment options. With multiple locations across the country, they provide a convenient and accessible cinema experience. Customers may have concerns regarding ticket prices, seating availability, or food and beverage options. However, Event Cinemas strives to address these issues and provide an enjoyable movie-going experience for all.
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Have a complaint? Click below to resolve your issue with Event Cinemas
Have a complaint? Click below to resolve your issue with Event Cinemas
Ajust is putting pressuring on
Event Cinemas
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Movie session cancelled
Unresolved
Sent
Movie session cancelled
Celestemonique
•
Disappointed, wasted time
Outcome Sought
Apology
Compensation
Other
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carol
Rude customer service
Carol
•
Feeling stunned and disrespected
Outcome Sought
Apology
Compensation
Other
Delayed refund response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kenneth
Delayed refund response
Kenneth
•
Disappointment and loss of tickets
Outcome Sought
Apology
Compensation
Other
Odor in cinema seats
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dennis
Odor in cinema seats
Dennis
•
Unpleasant experience during the movie
Outcome Sought
Apology
Compensation
Other
Seat occupied by someone else
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucas
Seat occupied by someone else
Lucas
•
Inconvenience and discomfort
Outcome Sought
Apology
Compensation
Other
Fraudulent charge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alina
Fraudulent charge
Alina
•
Considerable inconvenience and concern
Outcome Sought
Apology
Compensation
Other
Seat not functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rajas
Seat not functioning
Rajas
•
Uncomfortable experience during movie
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Event Cinemas
To Listen
Live Campaign
Do you manage complaints for
Event Cinemas
?
Other
Movie session cancelled
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Celestemonique
Celestemonique
•
Customer seeks refund and apology from event cinemas after projector issue at cairns central, lack of staff interest, and unhelpful response.
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carol
Carol
•
Customer upset by rude treatment at event cinemas, seeking apology and better customer service training for staff.
Delayed refund response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kenneth
Kenneth
•
Customer seeks a refund for 2 IMAX tickets due to delayed response and dissatisfaction with the handling of their complaint.
Odor in cinema seats
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dennis
Dennis
•
Customer complained about unpleasant odor in Cinema 5 at Bondi Junction, suggesting steam cleaning of seats after mother and babies' sessions.
Seat occupied by someone else
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucas
Lucas
•
Customer complains about someone occupying their seat at Event Cinemas, with no usher available to resolve the issue.
Fraudulent charge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alina
Alina
•
Customer reports a fraudulent charge and requests a refund and investigation.
Seat not functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rajas
Rajas
•
Customer experienced discomfort due to a malfunctioning seat and requests a refund.
The best way to resolve an issue with
Event Cinemas
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Event Cinemas
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Event Cinemas
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Event Cinemas
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Event Cinemas
Phone
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Post
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Online
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In person
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Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Event Cinemas
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Event Cinemas
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