I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephanie
Verified
Gold Coast University Hospital
partners with Ajust
Gold Coast University Hospital Complaints
The best way to resolve complaints with Gold Coast University Hospital
Gold Coast University Hospital is a leading healthcare facility located in Southport, Queensland. With a wide range of medical services and state-of-the-art facilities, the hospital caters to the diverse healthcare needs of the local community. Patients can access specialised treatments, emergency care, and a comprehensive range of medical specialties. The hospital aims to provide high-quality healthcare services to all patients, ensuring their well-being and recovery.
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Have a complaint? Click below to resolve your issue with Gold Coast University Hospital
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Gold Coast University Hospital
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Nurses behavior
Unresolved
Sent
12/7/2024
Nurses behavior
Stephanie
•
July 12, 2024
Lack of care, rudeness
Outcome Sought
Apology
Compensation
Other
Billing dispute
Closed
19/7/2024
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sayaka
Billing dispute
Sayaka
•
July 11, 2024
Financial inconvenience
Outcome Sought
Apology
Compensation
Other
Other
Long wait time and lack of sympathy
Unresolved
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nistha
Long wait time and lack of sympathy
Nistha
•
April 17, 2024
Customer experienced pain and distress
Outcome Sought
Apology
Compensation
Other
Other
Neglecting my child’s health concerns, severe pain and vomitting
Unresolved
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shyloh
Neglecting my child’s health concerns, severe pain and vomitting
Shyloh
•
April 10, 2024
Outcome Sought
Apology
Compensation
Other
Other
Forced to leave hospital bed
Unresolved
Sent
22/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fiona
Forced to leave hospital bed
Fiona
•
March 22, 2024
Physical and emotional distress
Outcome Sought
Apology
Compensation
Other
Other
Staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tami
Staff behavior
Tami
•
Mother unable to order food
Outcome Sought
Apology
Compensation
Other
Other
Delayed chemotherapy treatment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacqui
Delayed chemotherapy treatment
Jacqui
•
Emotional distress, lack of information
Outcome Sought
Apology
Compensation
Other
Poor treatment during miscarriage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tori - Louise
Poor treatment during miscarriage
Tori - Louise
•
Emotional distress and confusion
Outcome Sought
Apology
Compensation
Other
Unsatisfactory duty of care
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Timothy
Unsatisfactory duty of care
Timothy
•
Emotional distress and need for treatment
Outcome Sought
Apology
Compensation
Other
Lack of response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Corallita
Lack of response
Corallita
•
Severe back pain affecting life
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Gold Coast University Hospital
To Listen
Live Campaign
Do you manage complaints for
Gold Coast University Hospital
?
Nurses behavior
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephanie
Stephanie
•
July 12, 2024
Customer experienced rude and neglectful behavior from multiple nurses at gold coast university hospital, seeking apology and resolution.
Billing dispute
Closed
19/7/2024
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sayaka
Sayaka
•
July 11, 2024
Disputing $416.30 bill for brief, unsolicited call consultation at gold coast university hospital. requesting charge reversal.
Other
Long wait time and lack of sympathy
Unresolved
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nistha
Nistha
•
April 17, 2024
Long wait time, lack of sympathy, delayed pain relief, unprofessional behavior from nurses at gold coast university hospital.
Other
Neglecting my child’s health concerns, severe pain and vomitting
Unresolved
Sent
10/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shyloh
Shyloh
•
April 10, 2024
Complaint about medical negligence, requesting more tests.
Other
Forced to leave hospital bed
Unresolved
Sent
22/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fiona
Fiona
•
March 22, 2024
Patient at gold coast university hospital complains of being kicked out of bed after toe surgery, lack of support, and poor treatment.
Other
Staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tami
Tami
•
Customer complains about staff at gold coast university hospital not providing food for dying mother in palliative care, threatens to contact newspaper.
Other
Delayed chemotherapy treatment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacqui
Jacqui
•
Delayed chemotherapy for daughter with ovarian cancer at gold coast university hospital, lack of communication from doctors, dissatisfaction with nurses, seeking apology.
Poor treatment during miscarriage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tori - Louise
Tori - Louise
•
Customer experienced distressing care during miscarriage and wants their baby back after testing.
Unsatisfactory duty of care
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Timothy
Timothy
•
Customer complains about inadequate care at Gold Coast University Hospital, including inappropriate reading materials and a serious breach of duty of care.
Lack of response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Corallita
Corallita
•
Customer seeks urgent medical help and a tailored treatment plan for severe back pain.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Billing dispute
Closed
19/7/2024
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sayaka
Billing dispute
Sayaka
•
July 11, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Gold Coast University Hospital
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Gold Coast University Hospital
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Gold Coast University Hospital
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Fair and Free
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Gold Coast University Hospital
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Gold Coast University Hospital
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Gold Coast University Hospital
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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