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Hairhouse Warehouse
partners with Ajust

Hairhouse Warehouse
Complaints

The best way to resolve complaints with
Hairhouse Warehouse

Hairhouse Warehouse is a popular Australian hair and beauty retailer, offering a wide range of products and services. Customers have expressed concerns about pricing, customer service, and product quality. However, the company continues to attract a loyal customer base due to its extensive selection and convenient locations.

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Hairhouse Warehouse

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Have a complaint? Click below to resolve your issue with
Hairhouse Warehouse

Have a complaint? Click below to resolve your issue with
Hairhouse Warehouse

Ajust is putting pressuring on
Hairhouse Warehouse
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Overcharged for product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Debi
Overcharged for product

Debi

July 7, 2024

Embarrassed, deceived

Outcome Sought

Apology

Compensation

Other

Retail

Unsatisfactory results

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wyclinita
Unsatisfactory results

Wyclinita

May 11, 2024

Missed a wedding, insecurity

Outcome Sought

Apology

Compensation

Other

Retail

Faulty product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tahani
Faulty product

Tahani

April 22, 2024

Product stopped working

Outcome Sought

Apology

Compensation

Other

Retail

Color not achieved

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Moira
Color not achieved

Moira

Still grey hair

Outcome Sought

Apology

Compensation

Other

Fraudulent purchase

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Margaret
Fraudulent purchase

Margaret

Significant financial loss

Outcome Sought

Apology

Compensation

Other

Refund not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Marissa
Refund not processed

Marissa

Inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Poor hair coloring result

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kristy-lee
Poor hair coloring result

Kristy-lee

Daughter embarrassed and upset

Outcome Sought

Apology

Compensation

Other

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jenny
Refund request

Jenny

Frustration with return process

Outcome Sought

Apology

Compensation

Other

Overcharged for hairdryer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Natalie
Overcharged for hairdryer

Natalie

Feels unfair and unethical

Outcome Sought

Apology

Compensation

Other

Unsatisfactory service outcome

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandy
Unsatisfactory service outcome

Sandy

Left feeling unlistened and disappointed

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Hairhouse Warehouse

To Listen

Live Campaign
Do you manage complaints for
Hairhouse Warehouse
?

Overcharged for product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Debi

Debi

July 7, 2024

Customer complains about being charged $28 for an unwanted hair care product at hairhouse hervey bay, seeking investigation into deceitful practices.
Retail

Unsatisfactory results

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wyclinita

Wyclinita

May 11, 2024

Customer unsatisfied with keratin hair straightening service at hairhouse warehouse, seeking refund due to poor results affecting special event attendance.
Retail

Faulty product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tahani

Tahani

April 22, 2024

Customer purchased faulty ghd straightener from hairhouse warehouse, denied return despite policy allowing it.
Retail

Color not achieved

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Moira

Moira

Customer seeks $40 refund from hairhouse warehouse for incorrect product recommendation and poor customer service from manager.

Fraudulent purchase

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Margaret

Margaret

Customer reports fraudulent purchase of $356.47 from Hairhouse Warehouse and requests police involvement.

Refund not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Marissa

Marissa

Customer frustrated with refund process for faulty product; manager unavailable multiple times, causing inconvenience and lack of communication.

Poor hair coloring result

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kristy-lee

Kristy-lee

Customer seeks $350 refund and apology due to unsatisfactory balayage result, causing distress and additional repair costs for daughter's hair.

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jenny

Jenny

Customer seeks refund and apology for a faulty product, frustrated with the return process and lack of resolution from Hairhouse Warehouse.

Overcharged for hairdryer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Natalie

Natalie

Customer complains about being overcharged for a hairdryer and requests a $100 refund and an apology from Hairhouse Warehouse.

Unsatisfactory service outcome

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandy

Sandy

Customer dissatisfied with hair colouring service, requesting a full refund and staff training for better consultation.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Retail

Faulty product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tahani
Faulty product

Tahani

April 22, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Hairhouse Warehouse

The best way to resolve an issue with 

Hairhouse Warehouse

Quick Solutions
Prepared by
Hairhouse Warehouse
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Hairhouse Warehouse

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Hairhouse Warehouse
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Hairhouse Warehouse
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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