I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
TerryWhite Chemmart Complaints
The fastest way to resolve your TerryWhite Chemmart complaint
TerryWhite Chemmart is a well-established Australian pharmacy chain offering a wide range of healthcare products and services. With numerous locations across the country, customers can access prescription medications, over-the-counter drugs, vitamins, and personal care items. The friendly and knowledgeable staff are available to assist with any queries or concerns.
COMPLAINTS WE'VE TAKEN CARE OF
Accusation of mismanaging medication
Closed
14/1/2025
Sent
30/12/2024
Accusation of mismanaging medication
Tracey
•
December 30, 2024
Significant anxiety and dread
Outcome Sought
Apology
Compensation
Other
Retail
Poor phone service
Closed
7/7/2024
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Poor phone service
Jennifer
•
June 21, 2024
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Retail
Vaccination process
Unresolved
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cornelia
Vaccination process
Cornelia
•
June 15, 2024
Emotional distress, lack of confidence
Outcome Sought
Apology
Compensation
Other
Retail
Medicine not in stock
Closed
Sent
12/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alice-Anne
Medicine not in stock
Alice-Anne
•
May 12, 2024
Caused unnecessary delay for urgent medicine, confusion, worry
Outcome Sought
Apology
Compensation
Other
Retail
Inefficiency and incompetence
Closed
25/5/2024
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
PIA
Inefficiency and incompetence
PIA
•
May 3, 2024
Customer frustrated and disgusted
Outcome Sought
Apology
Compensation
Other
Retail
Rude treatment due to hearing loss
Unresolved
Sent
20/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Rude treatment due to hearing loss
Tracey
•
March 20, 2024
Feeling discriminated against
Outcome Sought
Apology
Compensation
Other
Other
Misinformation about dairy content
Unresolved
Sent
7/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ariana
Misinformation about dairy content
Ariana
•
March 7, 2024
Allergic reaction in baby
Outcome Sought
Apology
Compensation
Other
Other
Script not attached
Closed
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carolyn
Script not attached
Carolyn
•
March 2, 2024
Unable to dispense, $40 out of pocket
Outcome Sought
Apology
Compensation
Other
Bluetooth functionality issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alex
Bluetooth functionality issues
Alex
•
Inconvenient and unreliable sleep tracking
Outcome Sought
Apology
Compensation
Other
Miscommunication about vaccination appointment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrew
Miscommunication about vaccination appointment
Andrew
•
Confusion regarding vaccination schedule
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
TerryWhite Chemmart
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
TerryWhite Chemmart
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
TerryWhite Chemmart
We handle everything for you, results guaranteed.
How to contact
TerryWhite Chemmart
Phone
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Post
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Online
https://terrywhitechemmart.com.au/contact/customer-care
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common problems with
TerryWhite Chemmart
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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TerryWhite Chemmart
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