I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
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Sterling Vitamins
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Sterling Vitamins Complaints
The best way to resolve complaints with Sterling Vitamins
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Charged for 5
Unresolved
Sent
19/7/2024
Charged for 5
Martin
•
July 19, 2024
Amputee pensioner brain damage
Outcome Sought
Apology
Compensation
Other
Other
Auto refill not opted in
Unresolved
Sent
17/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gary
Auto refill not opted in
Gary
•
July 17, 2024
Wants cancellation immediately
Outcome Sought
Apology
Compensation
Other
Other
Order not received
Unresolved
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yana
Order not received
Yana
•
July 16, 2024
Delayed delivery
Outcome Sought
Apology
Compensation
Other
No effect after two weeks
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maxwell
No effect after two weeks
Maxwell
•
July 14, 2024
No change in condition
Outcome Sought
Apology
Compensation
Other
Other
Lack of response
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jane
Lack of response
Jane
•
July 13, 2024
Disappointed, unable to seek help
Outcome Sought
Apology
Compensation
Other
Cancel order and refund
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Cancel order and refund
Joe
•
July 12, 2024
Unwanted charge
Outcome Sought
Apology
Compensation
Other
Refund request
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Walter
Refund request
Walter
•
July 11, 2024
Health concern
Outcome Sought
Apology
Compensation
Other
Other
Overcharged for order
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mike
Overcharged for order
Mike
•
June 30, 2024
Charged more than expected
Outcome Sought
Apology
Compensation
Other
Other
Wrong quantity received
Unresolved
Sent
26/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marilyn
Wrong quantity received
Marilyn
•
June 26, 2024
Received extra bottles
Outcome Sought
Apology
Compensation
Other
Other
They do not work and have given me constipation
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kubilay
They do not work and have given me constipation
Kubilay
•
June 21, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Sterling Vitamins
To Listen
Live Campaign
Do you manage complaints for
Sterling Vitamins
?
Charged for 5
Unresolved
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Martin
•
July 19, 2024
Customer complaining about overcharged for 5 bottles instead of 1, seeking cancellation with no refund from sterling vitamins.
Ordered 1 vottle charged for 5 amputee pensioner brain damage no money request cancelation
Other
Auto refill not opted in
Unresolved
Sent
17/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gary
Gary
•
July 17, 2024
Customer requesting cancellation of auto refill system from sterling vitamins, seeking immediate confirmation via email.
My name is gary Mercer . you have sent me an email saying that when I placed an order with you that I opted in to the refill system I did not opt into the auto refill system and I want that cancelled immediately , and I want an email confirmation sent to me right away .
Other
Order not received
Unresolved
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yana
Yana
•
July 16, 2024
Delayed delivery of blood balance capsules order, requesting response.
I HAVE ORDERD BLOOD BALANCE CAPSULES THREE WEEKS AGO AND I AM STILL WAITING FOR MY ORDER TO ARRIVE.
No effect after two weeks
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maxwell
Maxwell
•
July 14, 2024
Customer purchased vitamins from sterling vitamins, no results after two weeks, seeking refund, feels scammed.
Hello i purchased Animale ME Gummies 3000mg bottles x 5 from Stirling Vitamins, been taking them for two weeks and have done nothing at all no change. i think i have been scammed?
Other
Lack of response
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jane
Jane
•
July 13, 2024
Customer seeks refund from sterling vitamins, disappointed with lack of response despite receiving vitamins in good condition earlier. grateful for adjust's help.
I haven't been able to continue to seek help with my issue with Sterling's Vitamins. I am so disappointed with the lack of response from this company.
All I want is for this company to refund my money, they have received their vitamins in good conditions earlier this year. Inspite all the help & support from Ajust, they haven't responded. Deeply appreciated for the help from Adjust, due to ill health in the last 2 months I wasn't capable to continue asking for help.
Kind Regards
Jane Manson
Cancel order and refund
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Joe
•
July 12, 2024
Customer seeks refund of $333 from sterling vitamins for unordered products, requesting cancellation of order au64074ks3ft.
Order ID AU64074KS3FT Please cancel my order and refund my money. I did not order $333 worth of products.
Refund request
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Walter
Walter
•
July 11, 2024
Customer seeking $339.75 refund from sterling vitamins for returned blood-thinning vitamins, with tracking and cancellation confirmation id provided.
Returned vitamins expecting a refund .Because of blood thinning properties was advised by doctor not to take. Returned vitamins with tracking details.
Received back cancellation confirmation ID AU#^RZOKV4CL.
of shipping and billing, no mention of refund $339.75.
Other
Overcharged for order
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mike
Mike
•
June 30, 2024
Customer seeking $140 discount from sterling vitamins for overcharged order, has not received email confirmation of refund.
The special I ordered was man up gummy’s buy 3bottles at $59.95 each and receive 2 bottles free. 3 times $59.95 equal $179.85 . I was charged $356.75. When I complained they offered a $140.00 discount, I’ll except but haven’t received a email showing refund.
Other
Wrong quantity received
Unresolved
Sent
26/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marilyn
Marilyn
•
June 26, 2024
Ordered 2 bottles, received 5. seeking $203.85 refund from sterling vitamins.
I ordered 2 bottles of blood balance and received 5 costing $339.75. I require a refund for the extra 3 bottles.
Other
They do not work and have given me constipation
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kubilay
Kubilay
•
June 21, 2024
Customer wants full refund for product that caused constipation and no noticeable changes.
They do not work I have not noticed any changes and all they are doing is giving me constipation
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Issue not specified
Closed
20/6/2024
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janet
Issue not specified
Janet
•
June 10, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Overcharged for bottles
Closed
22/6/2024
Sent
9/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rod
Overcharged for bottles
Rod
•
June 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Order cancellation
Closed
20/6/2024
Sent
25/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amy
Order cancellation
Amy
•
May 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Wrong product sent
Closed
Sent
21/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Russell
Wrong product sent
Russell
•
May 21, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Incorrect order not refunded
Closed
19/5/2024
Sent
9/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Incorrect order not refunded
John
•
May 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Unauthorized charge
Closed
Sent
6/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Debra
Unauthorized charge
Debra
•
May 6, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Unwanted refills
Closed
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Unwanted refills
Kevin
•
April 11, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Wrong product received
Closed
11/5/2024
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Wrong product received
Anne
•
March 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Wrong order quantity
Closed
Sent
14/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shane
Wrong order quantity
Shane
•
March 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
March 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Sterling Vitamins
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Sterling Vitamins
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Sterling Vitamins
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Sterling Vitamins
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Sterling Vitamins
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Sterling Vitamins
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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