I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jen
Verified
Chemist Warehouse
partners with Ajust
Chemist Warehouse Complaints
The best way to resolve complaints with Chemist Warehouse
Chemist Warehouse is a leading Australian pharmacy retailer, offering a wide range of healthcare products at competitive prices. With numerous locations nationwide, customers can conveniently access prescription medications, over-the-counter drugs, vitamins, beauty products, and more. While some customers have expressed concerns about long wait times and customer service, Chemist Warehouse remains a popular choice for affordable healthcare solutions.
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Have a complaint? Click below to resolve your issue with Chemist Warehouse
Ajust is putting pressuring on
Chemist Warehouse
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Price match refusal
Unresolved
Sent
Price match refusal
Jen
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Medication dispensing delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emily
Medication dispensing delay
Emily
•
Inconvenience and stress caused
Outcome Sought
Apology
Compensation
Other
Unjust accusation of stealing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Loretta
Unjust accusation of stealing
Loretta
•
Feeling uncomfortable and harassed
Outcome Sought
Apology
Compensation
Other
Pricing discrepancy
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eunice
Pricing discrepancy
Eunice
•
Inconvenience due to distance
Outcome Sought
Apology
Compensation
Other
Denied preferred medication brand
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marcene
Denied preferred medication brand
Marcene
•
Significant distress and inconvenience
Outcome Sought
Apology
Compensation
Other
Incorrect product received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Incorrect product received
Brian
•
Significant inconvenience for daily needs
Outcome Sought
Apology
Compensation
Other
Poor customer service experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mun
Poor customer service experience
Mun
•
Unnecessary stress and inconvenience
Outcome Sought
Apology
Compensation
Other
Rude staff behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kathleen
Rude staff behaviour
Kathleen
•
Outcome Sought
Apology
Compensation
Other
Poor longevity of perfumes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anika
Poor longevity of perfumes
Anika
•
Disappointment and loss of trust
Outcome Sought
Apology
Compensation
Other
Fraudulent email scam
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helena
Fraudulent email scam
Helena
•
Distress and inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Chemist Warehouse
To Listen
Live Campaign
Do you manage complaints for
Chemist Warehouse
?
Price match refusal
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jen
Jen
•
Customer frustrated by refusal to price match a product, requests to purchase at advertised price.
Medication dispensing delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emily
Emily
•
Customer dissatisfied with service, faced issues obtaining medication, seeks explanation and assurance for future transactions.
Unjust accusation of stealing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Loretta
Loretta
•
Customer feels unjustly accused of stealing and harassed by security, requesting guard's dismissal.
Pricing discrepancy
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eunice
Eunice
•
Customer was overcharged for a makeup remover and requests a refund.
Denied preferred medication brand
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marcene
Marcene
•
Customer demands Sandoz medications and an explanation for brand preference policy.
Incorrect product received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Brian
•
Customer received incorrect product and requests a refund and better product listing.
Poor customer service experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mun
Mun
•
Customer dissatisfied with service, seeks apology and improvements after order issues and poor treatment.
Rude staff behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kathleen
Kathleen
•
Poor longevity of perfumes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anika
Anika
•
Customer dissatisfied with luxury perfumes' quality and seeks compensation and explanation.
Fraudulent email scam
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helena
Helena
•
Customer received a fraudulent email, paid $3, and requests investigation and refund.
The best way to resolve an issue with
Chemist Warehouse
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Chemist Warehouse
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Chemist Warehouse
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Chemist Warehouse
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Chemist Warehouse
In person
https://www.chemistwarehouse.com.au/aboutus/store-locator
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Complaint Policy
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Common issues related to
Chemist Warehouse
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
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Chemist Warehouse
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