I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gina
Verified
Regional Australia Bank
partners with Ajust
Regional Australia Bank Complaints
The best way to resolve complaints with Regional Australia Bank
Regional Australia Bank is a financial institution that offers a range of banking services to individuals and businesses. With branches located across regional areas of Australia, they provide services such as savings accounts, loans, credit cards, and insurance. Customers may have concerns regarding customer service, interest rates, fees, or accessibility.
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Have a complaint? Click below to resolve your issue with Regional Australia Bank
Have a complaint? Click below to resolve your issue with Regional Australia Bank
Ajust is putting pressuring on
Regional Australia Bank
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Banking
Long processing time
Closed
Sent
9/4/2024
Long processing time
Gina
•
April 9, 2024
Dangerous for customers
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Regional Australia Bank
To Listen
Live Campaign
Do you manage complaints for
Regional Australia Bank
?
Banking
Long processing time
Closed
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gina
Gina
•
April 9, 2024
Customer is complaining about slow atm in dubbo, nsw. concerned for safety due to long wait times and potential for robbery. urging for replacement.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Banking
Long processing time
Closed
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gina
Long processing time
Gina
•
April 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Regional Australia Bank
Quick Solutions
WE SUGGEST
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
Regional Australia Bank
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Regional Australia Bank
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Regional Australia Bank
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Regional Australia Bank
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Regional Australia Bank
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Regional Australia Bank
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