I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raschelle
Verified
Cigno Loans
partners with Ajust
Cigno Loans Complaints
The best way to resolve complaints with Cigno Loans
Cigno Loans is a financial service provider in Australia. They offer short-term loans to individuals who may have difficulty accessing traditional banking options. Some common complaints about Cigno Loans include high interest rates, strict repayment terms, and limited loan amounts. However, they aim to provide a quick and convenient solution for those in need of emergency funds.
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Have a complaint? Click below to resolve your issue with Cigno Loans
Have a complaint? Click below to resolve your issue with Cigno Loans
Ajust is putting pressuring on
Cigno Loans
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Banking
Debiting incorrect amount
Unresolved
Sent
Debiting incorrect amount
Raschelle
•
Customer has been overcharged
Outcome Sought
Apology
Compensation
Other
Unlicensed credit activity
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Unlicensed credit activity
Lee
•
Emotional and mental toll
Outcome Sought
Apology
Compensation
Other
High interest rates
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacob
High interest rates
Jacob
•
Financial burden
Outcome Sought
Apology
Compensation
Other
Eligibility for refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Eligibility for refund
Jan
•
Uncertainty about financial recovery
Outcome Sought
Apology
Compensation
Other
Unauthorized charges
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Unauthorized charges
Kevin
•
Financial loss of $300
Outcome Sought
Apology
Compensation
Other
High interest
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Blake
High interest
Blake
•
Difficulty in repayment
Outcome Sought
Apology
Compensation
Other
Refund request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sue-Ellen
Refund request
Sue-Ellen
•
Put me in debt
Outcome Sought
Apology
Compensation
Other
Overcharged interest
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Josh
Overcharged interest
Josh
•
Financial loss
Outcome Sought
Apology
Compensation
Other
High fees charged
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tayla
High fees charged
Tayla
•
Financial burden due to fees
Outcome Sought
Apology
Compensation
Other
High repayment amounts
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
High repayment amounts
Michael
•
Financial strain on the customer
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Cigno Loans
To Listen
Live Campaign
Do you manage complaints for
Cigno Loans
?
Banking
Debiting incorrect amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raschelle
Raschelle
•
Customer seeks $1,170 refund and apology from cigno loans for unauthorized debits of $30 a fortnight for over two years.
Unlicensed credit activity
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Lee
•
Customer seeks full refund and apology from cigno loans for engaging in unlicensed credit activity and charging prohibited fees.
High interest rates
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacob
Jacob
•
Customer requests a refund due to high interest rates on multiple loans.
Eligibility for refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Jan
•
Customer requests a full refund from Cigno Loans for loans taken out between 2022 and 2024.
Unauthorized charges
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Kevin
•
Customer seeks $300 and an apology from Cigno Loans for unauthorized weekly charges while in custody.
High interest
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Blake
Blake
•
Customer requests a refund due to issues with high interest on multiple loans.
Refund request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sue-Ellen
Sue-Ellen
•
Customer seeks a refund and apology from Cigno Loans due to excessive fees, debt cycle, and account overdrafts.
Overcharged interest
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Josh
Josh
•
Customer seeks $500 and an apology from Cigno Loans for overpaying interest.
High fees charged
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tayla
Tayla
•
Customer complains about being charged $1282.05 in fees for a $150 loan from Cigno Loans.
High repayment amounts
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
Customer complains about exorbitant fees on small loans from Cigno, questioning the legality of such charges.
The best way to resolve an issue with
Cigno Loans
Quick Solutions
WE SUGGEST
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
Cigno Loans
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Cigno Loans
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Cigno Loans
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Cigno Loans
Phone
Details missing. Help fill in the gaps.
Post
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Online
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In person
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Complaint Policy
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Common issues related to
Cigno Loans
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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Cigno Loans
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