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Cigno Loans
partners with Ajust

Cigno Loans
Complaints

The best way to resolve complaints with
Cigno Loans

Cigno Loans is a financial service provider in Australia. They offer short-term loans to individuals who may have difficulty accessing traditional banking options. Some common complaints about Cigno Loans include high interest rates, strict repayment terms, and limited loan amounts. However, they aim to provide a quick and convenient solution for those in need of emergency funds.

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Cigno Loans

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Cigno Loans

Have a complaint? Click below to resolve your issue with
Cigno Loans

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Cigno Loans
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nakira
Refund request

Nakira

Financial inconvenience due to overpayment

Outcome Sought

Apology

Compensation

Other

Excessive loan fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason
Excessive loan fees

Jason

Financial burden and stress

Outcome Sought

Apology

Compensation

Other

Unlawful business practices

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Benjamin
Unlawful business practices

Benjamin

Significant distress and financial strain

Outcome Sought

Apology

Compensation

Other

Unexpected charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lach
Unexpected charges

Lach

Significant distress and disrupted finances

Outcome Sought

Apology

Compensation

Other

Overcharging

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Overcharging

Outcome Sought

Apology

Compensation

Other

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Refund request

Outcome Sought

Apology

Compensation

Other

Unexpected fees charged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mason
Unexpected fees charged

Mason

Financial strain and stress

Outcome Sought

Apology

Compensation

Other

Illegal loan operations

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
DERRIAN
Illegal loan operations

DERRIAN

Financial distress and uncertainty

Outcome Sought

Apology

Compensation

Other

Refund request not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mitchell
Refund request not processed

Mitchell

Frustration due to lack of resolution

Outcome Sought

Apology

Compensation

Other

Excessive interest and fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joshua
Excessive interest and fees

Joshua

Significant financial burden

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Cigno Loans

To Listen

Live Campaign
Do you manage complaints for
Cigno Loans
?

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nakira

Nakira

Customer requests a refund for overpayment on loan account, causing financial inconvenience.

Excessive loan fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason

Jason

Customer complains about excessive loan fees and requests a refund and account review.

Unlawful business practices

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Benjamin

Benjamin

Customer requests a full refund due to unlawful business practices causing financial distress.

Unexpected charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lach

Lach

Customer complains about unexpected charges on a 'No Upfront Fees' loan and seeks clarification.

Overcharging

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.

Refund request

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.

Unexpected fees charged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mason

Mason

Customer complains about unexpected fees on loan account and requests a refund.

Illegal loan operations

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
DERRIAN

DERRIAN

Customer requests a full refund for loans due to Cigno Loans operating illegally.

Refund request not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mitchell

Mitchell

Customer requests a refund for overpayment and guidance on retrieving transaction details.

Excessive interest and fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joshua

Joshua

Customer seeks a refund for excessive interest and fees charged on loans.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
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how to raise a complaint with

Cigno Loans

The best way to resolve an issue with 

Cigno Loans

Quick Solutions
Prepared by
Cigno Loans
WE SUGGEST

Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.

We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.

How to complain to

Cigno Loans

Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.

01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Cigno Loans
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Cigno Loans
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!

Common issues related to

Cigno Loans

get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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