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Leontine
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The Sydney Morning Herald
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The Sydney Morning Herald Complaints
The best way to resolve complaints with The Sydney Morning Herald
The Sydney Morning Herald is a popular Australian news outlet known for its coverage of local and international news, politics, business, and entertainment. Some common complaints about The Sydney Morning Herald include issues with subscription fees, biased reporting, and website navigation.
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Have a complaint? Click below to resolve your issue with The Sydney Morning Herald
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Ageist and ableist comments
Unresolved
Sent
19/6/2024
Ageist and ableist comments
Leontine
•
June 19, 2024
Disappointed, as a Crohn's disease patient this is just another ignorant and callous example of discrimination and stigmatisation of people with bowel diseases.
Outcome Sought
Apology
Compensation
Other
Navigation issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tony
Navigation issues
Tony
•
Frustrating and unproductive reading experience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
The Sydney Morning Herald
To Listen
Live Campaign
Do you manage complaints for
The Sydney Morning Herald
?
Other
Ageist and ableist comments
Unresolved
Sent
19/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leontine
Leontine
•
June 19, 2024
Customer seeks apology from the sydney morning herald for ageist and ableist comments in an article by antoinette lattouf.
Navigation issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tony
Tony
•
Customer frustrated with navigation issues in the SMH e-paper app, requests reinstatement of previous functionality.
The best way to resolve an issue with
The Sydney Morning Herald
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
The Sydney Morning Herald
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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The Sydney Morning Herald
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04
Fair and Free
Join our campaign to get
The Sydney Morning Herald
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
The Sydney Morning Herald
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
The Sydney Morning Herald
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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The Sydney Morning Herald
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