Verizon

Complaints

This is Ms.Evans contacting somebody to help me with Verizon team they have flagged my Account as fraud and I have verified my identity as well as got an email with submission saying that my account can be reopened and used mind you these accounts that the fraud is on there is because I reported myself as the customer fraudulent activity on my Account mind you I’ve had this number for 8years.

Hey where do I start? I was a prepaid customer 60 bucks a month flat every month had a beautiful Samsung Galaxy phone. It was getting old real old. It lasted a long time then I went in and got on a contract and got a new Google pixel 6 and it's a piece of junk and I had to send it back and get a new one which was a certified used them. Okay I got it loose in a box. No cord, no packaging and I discovered I was getting a used piece of crap. I need a CEO or somebody cuz no one's helping me with Verizon. They keep giving me the runaround but they want my bill. They've got my bill from 112 in the beginning so now I'm supposed to pay $200 after having problems and repeating it and getting a new phone now they want me to take the same piece of s*** phone, a third one from you guys. A third one that's makes me an idiot. If I take that it's a broken phone again and the pixel sucks and nobody will help me and I'm very pissed off and I'm ready to go pick it all your stores. Please call me back 650-730-7756. My name is Brian Wilson. I've been a loyal customer since my first cell phone but you guys went to s*** customer service saying everything went to junk. It's no good

I. recently got a cell phone that is Verizon service and cannot log in or use the phone because they need The email of the previously previously owner. I purchased this phone at a garage sale so there is no way of getting the previous owner's email. Is there a pen or something that you guys can do to help me get into the phone I purchase

I am trying to put my number on WhatsApp and it kept saying one hour before I received a code and still no code

I have a cellular plan for my watch but it currently says that it’s not in use on the watch app and I don’t know how to make it so I can make calls away from my phone without my cellular not being in use

Well I've been a Verizon Customer for 11 years. I've paid on time and paid for insurance the Whole time. I've used the insurance once about 6 years ago. Cracked screen. It was so easy. I was sent a Phone (probably refurbished) and I sent my Broken Phone back to Verizon. I did Not have to pay a deductible or be without my phone for Any period of time!! I'm on disability now and I don't have 99.00 or can not be without my phone for 5 days due to my illness and I live alone. This needs to be fixed and done better. There isnt a Verizon repair center in my area. That is Not the customers problem...that would be Verizon's prob for not having one around here.; a place you are selling and servicing the areas here, right?? Please fix this issue or I guess I'll just have to go to a different carrier since there are so many now. <br />334-296-0117 Diana Stassi

Yo agarre un cell nuevo Porq me dijieeon q estaba $300 dólares de rebaja y ahora sale q no tiene ningún descuento y me lo quieren cobrar todo y eso no es gusto ya able con 2 personas diferentes y nadien me ayuda en nada

I am not doing this through emails. I am not doing this through text. I need someone to call my number so I can talk to someone who speaks English to solve my problem and it’s a big one. I’m about over it. My number is 470-456-8172. Please give me a call back. Thanks again.

When my verizon bill was due this month I made a promise to pay arrangement know I wasn't gonna be able to make the payment because I had been laid off when the day came to pay the extended bill I was still unable to make the payment so I contacted verizon and explained my situation and asked what to do they suggested that I make another promise to pay arrangement for 2 more weeks I stated I did think that would b enough ti.e he said that was all he could do when that time was up I called again they said that I couldn't make another promise to pay because I was still in an arrangement for another day or so that I should call back in the next day or so while I returned to call again and I was unable to speak to a live person at the end of which the chat option left me unansured to an interruption and my service

Back on January 2nd a verizon salesman inside of my local walmart told me about this great deal if I signed up with them for their 5g internet that I would receive a Xbox series x console and a $200 gift card to Amazon and that I would get the email to claim both those gifts within the week. Well after Two weeks I contacted verizon and they told me they had no idea on why I hadn't received the email yet and to give it a couple more days so I did and still nothing then after talking to four different people from verizon I still got no where and no one would help me at all and that was the whole point of me signing up for their service was for that deal and no one ever helped me but yet they slapped me with a huge bill and I just want what was promised to me.