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AWA Alliance Bank

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Instantly file a complaint and resolve your issue with
AWA Alliance Bank

Have a complaint? Click below to resolve your issue with
AWA Alliance Bank

Ajust is putting pressuring on
AWA Alliance Bank
to listen to its customers and give them fair outcomes.
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AWA Alliance Bank
partners with Ajust

AWA Alliance Bank
Complaints

The fastest way to resolve your
AWA Alliance Bank
 complaint

AWA Alliance Bank operates under the Bendigo and Adelaide Bank licence. They provide a range of banking products to their customers. According to their website, they will ensure that all complaints are fully documented, investigated and resolved in a timely manner and we will keep you informed of the progress of your complaint.

Get heard by
AWA Alliance Bank

Live
Join our campaign

Instantly file a complaint and resolve your issue with
AWA Alliance Bank

Have a complaint? Click below to resolve your issue with
AWA Alliance Bank

Ajust is putting pressuring on
AWA Alliance Bank
to listen to its customers and give them fair outcomes.
Your answer is 2 mins away!
Quick Solutions
Add Your Voice
Fix Problem Now
Ajust handles it for you
Check symbol
80% success
Check symbol
½ the effort
Check symbol
30x faster
Check symbol
2x better results

COMPLAINTS WE'VE TAKEN CARE OF

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Consumers who are asking

AWA Alliance Bank

To Listen

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Do you manage complaints for
AWA Alliance Bank
?
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Do you have a complaint related to this issue?
We can help you get heard.
Resolve with Ajust

COMPLAINTS RESOLVED THROUGH AJUST

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No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.
Resolve with Ajust

how to file a complaint with

AWA Alliance Bank

The best way to resolve an issue with

AWA Alliance Bank

Quick Solutions
Prepared by
AWA Alliance Bank
WE SUGGEST

Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.

We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.

How to complain to

AWA Alliance Bank

Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.

01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
AWA Alliance Bank
We handle everything for you, results guaranteed.
04
Fair and Free
Join our campaign to get
AWA Alliance Bank
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
AWA Alliance Bank
Phone
1300 056 953
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Post
PO Box 2138 Geelong VIC 3220
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Online
https://www.awaalliancebank.com.au/contact/make-a-complaint
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In person
https://www.awaalliancebank.com.au/contact
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Email
Available for Ajust members.
Complaint Policy
https://www.bendigoadelaide.com.au/esg/governance/customer-feedback-management-policy/
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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