I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Verified
Citibank USA
partners with Ajust
Citibank USA Complaints
The best way to resolve complaints with Citibank USA
Citibank is a United States financial institution offering a wide range of banking services, including personal and business accounts, loans, credit cards, and investment options. Customers have occasionally expressed concerns about customer service response times, account fees, and the complexity of certain processes. However, Citibank continues to be a popular choice for individuals and businesses seeking comprehensive banking solutions.
Get heard by Citibank USA
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Citibank USA
Have a complaint? Click below to resolve your issue with Citibank USA
Ajust is putting pressuring on
Citibank USA
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Banking
Fraudulent transaction
Unresolved
Sent
23/4/2024
Fraudulent transaction
Maria
•
April 23, 2024
Cost our company $76,260.00
Outcome Sought
Apology
Compensation
Other
Banking
Account closure without notice
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alina
Account closure without notice
Alina
•
April 7, 2024
Unable to access funds
Outcome Sought
Apology
Compensation
Other
Banking
Fraudulent payment request
Unresolved
Sent
1/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elham
Fraudulent payment request
Elham
•
April 1, 2024
Lost money, booth not secured
Outcome Sought
Apology
Compensation
Other
Banking
Replacement not issued
Unresolved
Sent
15/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gail K.
Replacement not issued
Gail K.
•
March 15, 2024
Blocked access to funds
Outcome Sought
Apology
Compensation
Other
Banking
Unable to complete wire transfer
Closed
4/2/2024
Sent
11/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tyrone
Unable to complete wire transfer
Tyrone
•
January 11, 2024
Unable to access money
Outcome Sought
Apology
Compensation
Other
Banking
Fraudulent transactions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rebecca
Fraudulent transactions
Rebecca
•
Lost $8,365.51 usd
Outcome Sought
Apology
Compensation
Other
Banking
Fraudulent transactions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rebecca
Fraudulent transactions
Rebecca
•
Lost $18,141.72 usd
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Citibank USA
To Listen
Live Campaign
Do you manage complaints for
Citibank USA
?
Banking
Fraudulent transaction
Unresolved
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Maria
•
April 23, 2024
Customer seeking resolution for $76,260.00 fraudulent transaction, requesting better support from citibank usa.
Banking
Account closure without notice
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alina
Alina
•
April 7, 2024
Customer seeks return of funds and apology from citibank usa for closing account without notice and not returning money.
Banking
Fraudulent payment request
Unresolved
Sent
1/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elham
Elham
•
April 1, 2024
Customer seeking refund from citibank usa after falling victim to fraud while trying to secure a booth for an exhibition.
Banking
Replacement not issued
Unresolved
Sent
15/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gail K.
Gail K.
•
March 15, 2024
Citibank usa failed to issue replacement debit card, blocked access to pension funds, and unhelpful customer service.
Banking
Unable to complete wire transfer
Closed
4/2/2024
Sent
11/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tyrone
Tyrone
•
January 11, 2024
Customer is unable to complete a wire transfer due to issues with phone verification code and lack of communication from citibank.
Banking
Fraudulent transactions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rebecca
Rebecca
•
Rebecca hammitt seeks $8,365.51 reimbursement from citibank usa for falling victim to a romance scam through fraudulent transactions.
Banking
Fraudulent transactions
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rebecca
Rebecca
•
Rebecca hammitt seeks $18,141.72 usd reimbursement from citibank usa due to falling victim to a romance scam involving fraudulent transactions.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Banking
Unable to complete wire transfer
Closed
4/2/2024
Sent
11/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tyrone
Unable to complete wire transfer
Tyrone
•
January 11, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Citibank USA
Quick Solutions
WE SUGGEST
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
Citibank USA
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Citibank USA
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Citibank USA
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Citibank USA
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Citibank USA
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Citibank USA
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
ANZ
ANZ
ANZ
Beyond Bank Australia
Beyond Bank Australia
Beyond Bank Australia
CBA
CBA
CBA
ME Bank
ME Bank
ME Bank