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Sarah
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Gorman
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Gorman Complaints
The best way to resolve complaints with Gorman
Gorman, an Australian fashion brand, offers a wide range of clothing and accessories for men and women. With a focus on unique designs and sustainable practices, Gorman has gained popularity among fashion-conscious individuals. However, some customers have expressed concerns about the brand's pricing and limited size range.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Out of stock items
Unresolved
Sent
Out of stock items
Sarah
•
Delayed trip overseas
Outcome Sought
Apology
Compensation
Other
Wrong design received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hana
Wrong design received
Hana
•
Gift for daughter ruined
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Gorman
To Listen
Live Campaign
Do you manage complaints for
Gorman
?
Other
Out of stock items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sarah
Sarah
•
Customer seeks refund for postage after being misinformed about stock availability, online order stuck in transit, no customer service available.
I contacted Gorman about sale items in Western Australia and was told there where none of the items I wanted in stock. So I would have to order online. I did this and Paid postage. I then visited Claremont store within 24hrs and the two items I wanted were there. My online order is now stuck in transit and I needed them for a trip overseas. There is no customer service number and no online chat to resolve this issue.
Wrong design received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hana
Hana
•
Customer received incorrect bag design and faced rude customer service, seeking an apology and resolution.
I purchased a bag with a cat/lion on it as a gift for my cat lover daughter. The bag arrived and did not have the cat/ lion ,it did not look like the design pictured. The customer service of the store very rude refused to exchange or refund because they said its not faulty
The best way to resolve an issue with
Gorman
Quick Solutions
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Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Gorman
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
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Gorman
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04
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Gorman
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Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Gorman
Phone
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Online
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Complaint Policy
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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