I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steve
Verified
ME Bank
partners with Ajust
ME Bank Complaints
The best way to resolve complaints with ME Bank
ME Bank is a subsidiary of the Bank of Queensland and operates digitally. In their Customer Feedback Guide, ME Bank states that complaints made by phone are resolved immediately, if possible. Complaints made by mail, email, and post are acknowledged within three business days, through the same medium.
Get heard by ME Bank
Live
Join our campaign
Have a complaint? Click below to resolve your issue with ME Bank
Have a complaint? Click below to resolve your issue with ME Bank
Ajust is putting pressuring on
ME Bank
to listen to its customers and give them fair outcomes.
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Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Banking
Payment not processed
Unresolved
Sent
24/6/2024
Payment not processed
Steve
•
June 24, 2024
Unable to purchase items
Outcome Sought
Apology
Compensation
Other
Banking
Settlement delay
Closed
2/7/2024
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramandeep
Settlement delay
Ramandeep
•
June 17, 2024
Risk of losing deposit
Outcome Sought
Apology
Compensation
Other
Banking
Credit application not removed
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Damon
Credit application not removed
Damon
•
June 8, 2024
Negative impact on credit file
Outcome Sought
Apology
Compensation
Other
Banking
Wrong pay out figure
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim
Wrong pay out figure
Kim
•
June 5, 2024
Had to call back again
Outcome Sought
Apology
Compensation
Other
Banking
Card sent to wrong address
Unresolved
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann-Maree
Card sent to wrong address
Ann-Maree
•
May 2, 2024
No money to live on
Outcome Sought
Apology
Compensation
Other
Banking
Long wait times
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tona
Long wait times
Tona
•
April 30, 2024
Frustration, considering switching banks
Outcome Sought
Apology
Compensation
Other
Banking
Topup application delay
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Topup application delay
Patricia
•
April 17, 2024
Unable to get through
Outcome Sought
Apology
Compensation
Other
Banking
Interest rate decrease
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Interest rate decrease
Sandra
•
April 11, 2024
Shocked by interest rate drop
Outcome Sought
Apology
Compensation
Other
Banking
Monthly interest payment discrepancy
Unresolved
Sent
4/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graham
Monthly interest payment discrepancy
Graham
•
April 4, 2024
Financial loss of $0.38
Outcome Sought
Apology
Compensation
Other
Banking
Unresolved
Sent
4/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Donna
•
April 4, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
ME Bank
To Listen
Live Campaign
Do you manage complaints for
ME Bank
?
Banking
Payment not processed
Unresolved
Sent
24/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steve
Steve
•
June 24, 2024
Customer frustrated with me bank's customer service, inability to use credit card, and lack of resolution after 40 minutes on phone.
Banking
Settlement delay
Closed
2/7/2024
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramandeep
Ramandeep
•
June 17, 2024
Ramandeep from hoe lawyers seeking action from me bank for discharge to avoid client losing deposit on settlement for birdsville street property.
Banking
Credit application not removed
Unresolved
Sent
8/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Damon
Damon
•
June 8, 2024
Customer is upset that an unassessed credit card application is on their credit file and requests its removal from me bank.
Banking
Wrong pay out figure
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim
Kim
•
June 5, 2024
Customer requesting pay out figure via email, unhappy with previous phone call experience.
Banking
Card sent to wrong address
Unresolved
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann-Maree
Ann-Maree
•
May 2, 2024
Me bank sent card to wrong address, causing delay. lack of communication on delivery. customer frustrated and in need of funds.
Banking
Long wait times
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tona
Tona
•
April 30, 2024
Customer frustrated with long wait times when trying to contact me bank's home loan team, considering switching banks for better customer service.
Banking
Topup application delay
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Patricia
•
April 17, 2024
Customer seeking urgent assistance with topup application, unable to reach me bank, requesting immediate call back.
Banking
Interest rate decrease
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Sandra
•
April 11, 2024
Customer upset about interest rate decrease on term deposit, seeking rollover at original rate, frustrated with penalty for early withdrawal.
Banking
Monthly interest payment discrepancy
Unresolved
Sent
4/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graham
Graham
•
April 4, 2024
Customer seeking $0.38 interest payment from me bank on 31/3/24 for business savings account 553093725, requesting supporting details.
Banking
Unresolved
Sent
4/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Donna
•
April 4, 2024
Customer requesting a phone call after being on hold for 42 minutes.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Banking
Settlement delay
Closed
2/7/2024
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramandeep
Settlement delay
Ramandeep
•
June 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Wrong pay out figure
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim
Wrong pay out figure
Kim
•
June 5, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Topup application delay
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Topup application delay
Patricia
•
April 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Customer service and interest rate
Closed
Sent
16/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Customer service and interest rate
Ann
•
March 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Account frozen, theft
Closed
4/4/2024
Sent
17/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Account frozen, theft
James
•
February 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Closed
Sent
30/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Naomi
•
January 30, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Accessing funds
Closed
Sent
26/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Accessing funds
Stuart
•
January 26, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Website loading issue
Closed
Sent
24/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joanne
Website loading issue
Joanne
•
January 24, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Discharge delay
Closed
22/1/2024
Sent
17/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Satyabrata
Discharge delay
Satyabrata
•
January 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Banking
Transaction issue
Closed
2/2/2024
Sent
9/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Transaction issue
John
•
January 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
ME Bank
Quick Solutions
WE SUGGEST
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
ME Bank
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
ME Bank
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
ME Bank
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
ME Bank
Online
https://www.mebank.com.au/home/contact-us/customer-feedback/
Details missing. Help fill in the gaps.
Complaint Policy
https://www.mebank.com.au/home/contact-us/customer-feedback/
Details missing. Help fill in the gaps.
Common issues related to
ME Bank
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
ME Bank
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
