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My complaint was closed by Ajust.
—
Colleen
Metro Petroleum Complaints
The fastest way to resolve your Metro Petroleum complaint
Metro Petroleum is a well-established Australian fuel retailer, offering a wide range of petroleum products and convenience store items. With numerous locations across the country, customers can easily access their services. While some customers appreciate their competitive fuel prices and convenient store hours, others have expressed concerns about occasional long queues and limited parking spaces at certain locations.
COMPLAINTS WE'VE TAKEN CARE OF
Retail
Faulty pump
Unresolved
Sent
1/6/2024
Faulty pump
Colleen
•
June 1, 2024
Spilled fuel on ground
Outcome Sought
Apology
Compensation
Other
Other
Faulty fuel pump
Unresolved
Sent
18/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jean-Marie Christian
Faulty fuel pump
Jean-Marie Christian
•
March 18, 2024
Customer paid for fuel not received
Outcome Sought
Apology
Compensation
Other
Other
Contaminated fuel
Unresolved
Sent
6/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg Corrigan
Contaminated fuel
Greg Corrigan
•
February 6, 2024
Cost of repairs to car
Outcome Sought
Apology
Compensation
Other
Faulty pump spill
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Faulty pump spill
Rob
•
Thongs soaked in diesel
Outcome Sought
Apology
Compensation
Other
Exorbitant pricing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ben
Exorbitant pricing
Ben
•
Strain on personal budget
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Poor customer service
Jan
•
Feeling frustrated and undervalued
Outcome Sought
Apology
Compensation
Other
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Contaminated fuel
Tracey
•
Vehicle unable to start
Outcome Sought
Apology
Compensation
Other
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Contaminated fuel
Patricia
•
Significant damage to vehicle
Outcome Sought
Apology
Compensation
Other
Unavailable toilets
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaur
Unavailable toilets
Kaur
•
Significant inconvenience to customers
Outcome Sought
Apology
Compensation
Other
Inaccurate fuel amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jesse
Inaccurate fuel amount
Jesse
•
Potential financial loss
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Metro Petroleum
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Metro Petroleum
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Metro Petroleum
We handle everything for you, results guaranteed.
How to contact
Metro Petroleum
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Metro Petroleum
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
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Share your experience
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Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
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Metro Petroleum
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