I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Colleen
Verified
Metro Petroleum
partners with Ajust
Metro Petroleum Complaints
The best way to resolve complaints with Metro Petroleum
Metro Petroleum is a well-established Australian fuel retailer, offering a wide range of petroleum products and convenience store items. With numerous locations across the country, customers can easily access their services. While some customers appreciate their competitive fuel prices and convenient store hours, others have expressed concerns about occasional long queues and limited parking spaces at certain locations.
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Have a complaint? Click below to resolve your issue with Metro Petroleum
Have a complaint? Click below to resolve your issue with Metro Petroleum
Ajust is putting pressuring on
Metro Petroleum
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Faulty pump
Unresolved
Sent
1/6/2024
Faulty pump
Colleen
•
June 1, 2024
Spilled fuel on ground
Outcome Sought
Apology
Compensation
Other
Other
Faulty fuel pump
Unresolved
Sent
18/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jean-Marie Christian
Faulty fuel pump
Jean-Marie Christian
•
March 18, 2024
Customer paid for fuel not received
Outcome Sought
Apology
Compensation
Other
Other
Contaminated fuel
Unresolved
Sent
6/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg Corrigan
Contaminated fuel
Greg Corrigan
•
February 6, 2024
Cost of repairs to car
Outcome Sought
Apology
Compensation
Other
Dirty fuel damage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Dirty fuel damage
Patricia
•
Car cannot be driven due to dirty fuel damagaing the sparkplug and lead coil pack and injecters
Outcome Sought
Apology
Compensation
Other
Overcharging
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mohammed
Overcharging
Mohammed
•
Financial loss
Outcome Sought
Apology
Compensation
Other
Inaccurate fuel amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jesse
Inaccurate fuel amount
Jesse
•
Potential financial loss
Outcome Sought
Apology
Compensation
Other
Unavailable toilets
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaur
Unavailable toilets
Kaur
•
Significant inconvenience to customers
Outcome Sought
Apology
Compensation
Other
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Contaminated fuel
Patricia
•
Significant damage to vehicle
Outcome Sought
Apology
Compensation
Other
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Contaminated fuel
Tracey
•
Vehicle unable to start
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Metro Petroleum
To Listen
Live Campaign
Do you manage complaints for
Metro Petroleum
?
Retail
Faulty pump
Unresolved
Sent
1/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Colleen
Colleen
•
June 1, 2024
Faulty pump spilled fuel, requesting refund and signage for out of order
Other
Faulty fuel pump
Unresolved
Sent
18/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jean-Marie Christian
Jean-Marie Christian
•
March 18, 2024
Customer seeks refund from metro petroleum for fuel pump issue, cashier and manager were unhelpful, worst experience, requesting assistance to get money back.
Other
Contaminated fuel
Unresolved
Sent
6/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg Corrigan
Greg Corrigan
•
February 6, 2024
Customer complaint about contaminated fuel from metro petroleum, seeking advice on recovering cost of car repairs.
Dirty fuel damage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Patricia
•
Customer Patricia seeks compensation for car repairs due to allegedly dirty fuel from Metro Petroleum, along with an apology.
Overcharging
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mohammed
Mohammed
•
Customer complains about rude behavior and overcharging at a service station.
Inaccurate fuel amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jesse
Jesse
•
Customer complains about inaccurate fuel amounts at Metro Petroleum pumps in Boronia Heights and seeks an apology.
Unavailable toilets
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaur
Kaur
•
Customer complains about unavailable toilets for over two months, requesting prompt resolution.
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Patricia
•
Customer complains about contaminated fuel causing $4000 in vehicle damage and requests compensation.
Contaminated fuel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Tracey
•
Customer experienced vehicle issues due to contaminated fuel from Metro Petroleum, seeking compensation and confirmation for repairs.
The best way to resolve an issue with
Metro Petroleum
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Metro Petroleum
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Metro Petroleum
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Metro Petroleum
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Metro Petroleum
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Metro Petroleum
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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