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Maree
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Noni B
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Noni B Complaints
The best way to resolve complaints with Noni B
Noni B is a women's clothing retailer in Australia. They offer a wide range of clothing options, including dresses, tops, pants, and accessories. Some common complaints about Noni B include issues with customer service, delivery delays, and sizing inconsistencies. However, they have a strong online presence and a loyal customer base.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Shrinkage after washing
Unresolved
Sent
20/6/2024
Shrinkage after washing
Maree
•
June 20, 2024
Unable to wear pants
Outcome Sought
Apology
Compensation
Other
Retail
Incorrect size, faulty items
Unresolved
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jeanne
Incorrect size, faulty items
Jeanne
•
May 22, 2024
Unable to wear dresses
Outcome Sought
Apology
Compensation
Other
Other
Quality of purchase
Unresolved
Sent
2/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kym
Quality of purchase
Kym
•
January 2, 2024
Buttons undo and shorts have pilled and have holes after first wash
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Noni B
To Listen
Live Campaign
Do you manage complaints for
Noni B
?
Retail
Shrinkage after washing
Unresolved
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maree
Maree
•
June 20, 2024
Customer seeks $80 refund for two pairs of pants that shrunk in wash despite following instructions, purchased on sale at noni b.
I purchased two pair of long pants/trousers on a 50% off sale. It is very disappointing when you have spent $80 to find both shrunk in the wash despite following the washing instruction attached to the pants. I tried both pants on in the Batemans Bay store to ensure they were the correct fit and size including the length because I am aware that on sale items are non-refundable. I feel I have wasted $80 on what I thought was a trustworthy clothing to purchase. I felt confident when I throw out the purchase receipt as I had tried both items on prior to buying and have never experienced any problems with my Noni B purchases in the past. I feel given that I can't wear the pants I should receive a full refund of $80. I would appreciate hearing back from you. Regards Maree
Retail
Incorrect size, faulty items
Unresolved
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jeanne
Jeanne
•
May 22, 2024
Customer received incorrect sizes and faulty items from noni b, seeking replacement dresses in size 16 with prepaid return postage.
I ordered some dresses online from Noni B sometime ago I have attached the dresses I have ordered dresses and other things many a time. With no issues as such only once they had to give me a refund for a faulty top. This time I did not bother until I was ready to wear these two items One was the incorrect size instead of size 14 they had sent me a size 10 0r twelve with a 14 tag with no belt and the other when I tried it on the neck line was not right the white lining could be seen so they were faulty.
The pink dress the tag was stitched back on to the dress and it was crooked. Looked like someone’s return .
I requested they send me two dresses size 16 for the same amount which I listed. To return the two faulty products a prepaid postage pack so I could return these two dresses. I have e been back wards and forwards with no satisfactory answer. They want me to go to a store and if I could not find the two dresses get a credit nd use it later. Why should I have to do this when they made a mistake in sending two faulty items.
Other
Quality of purchase
Unresolved
Sent
2/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kym
Kym
•
January 2, 2024
Quality issue with noni b purchase, seeking $99.00 refund for shorts, buttons on blouse already fixed.
Quality of purchase is not to standard of the premium brand of Noni B. The buttons on the blouse undo and the shorts have pilled and have holes after the first wash. Total price of purchase was $99.00 at Runaway Bay store 27 November 2023. I would like the purchase price of the shorts refunded. The buttons on the blouse have been rectified by a seamstress.
The best way to resolve an issue with
Noni B
Quick Solutions
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Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Noni B
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
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Noni B
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Noni B
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How to contact
Noni B
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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
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