I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madison
Verified
Platypus Shoes
partners with Ajust
Platypus Shoes Complaints
The best way to resolve complaints with Platypus Shoes
Platypus Shoes is a popular footwear retailer in Australia, offering a wide range of sneakers, boots, and casual shoes for men, women, and kids. With multiple stores across the country, customers can find a variety of brands and styles to suit their preferences. Some common complaints about Platypus Shoes include issues with sizing, delivery delays, and occasional quality concerns.
Get heard by Platypus Shoes
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Platypus Shoes
Have a complaint? Click below to resolve your issue with Platypus Shoes
Ajust is putting pressuring on
Platypus Shoes
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Wrong address on order
Unresolved
Sent
5/6/2024
Wrong address on order
Madison
•
June 5, 2024
Delayed delivery, frustration
Outcome Sought
Apology
Compensation
Other
Retail
Customer service
Closed
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robin
Customer service
Robin
•
May 20, 2024
Disgraceful service, not helpful
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Platypus Shoes
To Listen
Live Campaign
Do you manage complaints for
Platypus Shoes
?
Retail
Wrong address on order
Unresolved
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Madison
Madison
•
June 5, 2024
Customer ordered shoes online, wrong address given. no help from platypus shoes, promised response not received. lack of communication and support.
A lady at the northland store ordered shoes online for me and she put the wring address in. After contacting auspost, startrack and playtapus through the contact place. I have had NO help. Contact us the person told me he would get back to me in 1-3 business days and it has now been 7 business days and i havent gotten a response. I emailed 4 days ago as well which was meant to be a 48hr notice time. still havent gotten anything back. Now when i try contact through the contact us they wont respond to me at all and i have waited 4 hrs on the chatbox.
Retail
Customer service
Closed
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robin
Robin
•
May 20, 2024
Poor customer service at albury store, husband not helped with shoes, requesting better service and will not return.
The customer service in the platypus store in albury was disgraceful not helping a my husband try on his shoe instead they stand around talking we will not be shopping at the albury store again really disappointing
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Customer service
Closed
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robin
Customer service
Robin
•
May 20, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Platypus Shoes
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Platypus Shoes
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Platypus Shoes
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Platypus Shoes
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Platypus Shoes
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Platypus Shoes
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Platypus Shoes
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
