I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michele
Verified
Puma
partners with Ajust
Puma Complaints
The best way to resolve complaints with Puma
Puma is a global sportswear brand that offers a wide range of athletic apparel, footwear, and accessories. With a strong presence in the market, Puma has faced complaints related to product quality, customer service, and delivery delays. However, the company continues to be a popular choice among sports enthusiasts and athletes worldwide.
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Have a complaint? Click below to resolve your issue with Puma
Ajust is putting pressuring on
Puma
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Poor customer service
Closed
Sent
19/4/2024
Poor customer service
Michele
•
April 19, 2024
Feeling of not talking to a person, rushed, upset
Outcome Sought
Apology
Compensation
Other
Retail
Inappropriate music playing
Unresolved
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricio
Inappropriate music playing
Patricio
•
April 9, 2024
Offensive to customers, especially children and families
Outcome Sought
Apology
Compensation
Other
Discomfort and pain
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jasmine
Discomfort and pain
Jasmine
•
Unable to wear shoes comfortably
Outcome Sought
Apology
Compensation
Other
Squeaky left shoe
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aashish
Squeaky left shoe
Aashish
•
Shoes are unwearable
Outcome Sought
Apology
Compensation
Other
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aashish
Aashish
•
Outcome Sought
Apology
Compensation
Other
Order delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kantisri
Order delay
Kantisri
•
Considerable inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Puma
To Listen
Live Campaign
Do you manage complaints for
Puma
?
Retail
Poor customer service
Closed
Sent
19/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michele
Michele
•
April 19, 2024
Customer unhappy with puma's chat customer service, supervisor called and was rude. requesting apology and assurance of better service.
Retail
Inappropriate music playing
Unresolved
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricio
Patricio
•
April 9, 2024
Customer complained about inappropriate music at puma store, worker defended it, eventually changed. customer wants person choosing music fired.
Discomfort and pain
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jasmine
Jasmine
•
Customer complains about discomfort from shoes and requests a refund or exchange.
Squeaky left shoe
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aashish
Aashish
•
Customer complains about a squeaky shoe and requests repair or return.
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aashish
Aashish
•
Order delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kantisri
Kantisri
•
Customer is inquiring about the status of a delayed order and requests an update.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Poor customer service
Closed
Sent
19/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michele
Poor customer service
Michele
•
April 19, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Puma
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Puma
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Puma
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Puma
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Puma
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Puma
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Puma
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
