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UFS Dispensaries
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UFS Dispensaries Complaints
The best way to resolve complaints with UFS Dispensaries
UFS Dispensaries is a well-established pharmacy chain in Australia, offering a wide range of healthcare products and services. With multiple locations across the country, UFS Dispensaries aims to provide convenient access to medications, vitamins, and personal care items. While some customers have expressed concerns about wait times and customer service, UFS Dispensaries continues to prioritise the health and well-being of their customers.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Poor customer service
Unresolved
15/4/2024
Sent
26/3/2024
Poor customer service
Janine
•
March 26, 2024
Feeling humiliated and questioned
Outcome Sought
Apology
Compensation
Other
Other
Staff attitude
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Staff attitude
Janine
•
Refused medication, humiliated
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
UFS Dispensaries
To Listen
Live Campaign
Do you manage complaints for
UFS Dispensaries
?
Other
Poor customer service
Unresolved
15/4/2024
Sent
26/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Janine
•
March 26, 2024
Customer upset with ufs dispensaries staff for questioning and refusing to fill ulcer medication script, seeking apology and resolution.
Absolutely disgusted with the attitude of the Sturt st ufs (odd numbered side Sturt st Ballarat) pharmacy staff. I have an ulcer that has perforated in my stomach I have to stay on medication until I see the surgeons, every time I go into this pharmacy I have been questioned, refused and humiliated as to why I need to get another script filled out. On the first occasion I was refused to have the script filled out I had to get a letter from the doctor, 2nd time I was once again questioned and after sitting there for half an hour and being questioned again the script was reluctantly filled out. On the 25th Feb once again I went through it all again. I sent this complaint earlier but did not receive a response from the store so I hope that you can help me instead.
Other
Staff attitude
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Janine
•
Customer upset with ufs dispensaries staff at sturt st location for questioning and refusing to fill ulcer medication script.
Absolutely disgusted with the attitude of the Sturt st ufs (odd numbered side Sturt st Ballarat) pharmacy staff. I have an ulcer that has perforated in my stomach I have to stay on medication until I see the surgeons, every time I go into this pharmacy I have been questioned, refused and humiliated as to why I need to get another script filled out. On the first occasion I was refused to have the script filled out I had to get a letter from the doctor, 2nd time I was once again questioned and after sitting there for half an hour and being questioned again the script was reluctantly filled out. Today on the 25th Feb once again I have gone through it all again.
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UFS Dispensaries
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UFS Dispensaries
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
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UFS Dispensaries
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