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Windsor Smith
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Windsor Smith Complaints
The best way to resolve complaints with Windsor Smith
Windsor Smith is a well-known Australian footwear brand that offers a wide range of shoes for men and women. With a variety of styles and designs, customers can find options for both casual and formal occasions. Some common complaints about Windsor Smith include issues with sizing, quality, and customer service.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Collapsed inside
Unresolved
Sent
12/6/2024
Collapsed inside
Janelle
•
June 12, 2024
Uncomfortable shoe
Outcome Sought
Apology
Compensation
Other
Retail
Splitting in same spot
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Splitting in same spot
Julie
•
Extremely disappointed, saved for months, back injury, no financial help, hesitant to purchase
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Windsor Smith
To Listen
Live Campaign
Do you manage complaints for
Windsor Smith
?
Retail
Collapsed inside
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janelle
Janelle
•
June 12, 2024
Customer seeks replacement and apology from windsor smith for collapsed shoe issue near ball section.
Inside has collapsed on one shoe near ball section not very old I recommend a replacement please
Retail
Splitting in same spot
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Julie
•
Customer is disappointed with windsor smith shoes splitting in the same spot on multiple pairs, despite taking good care of them.
This BBM is the 2nd pair of this shoe I have purchased and in the exact same spot both pairs have split? My daughter also had a pair and the exact same thing happened to hers as well!! I am contacting you as I am extremely dissapointed . I have a back injury and am waiting on surgery and I saved gif months to puchase both pairs of shoes!! Just go have this same thing happen. I would find it hard to believe this issue is not happening to other people and in my opinion this is something your quality control should look into?! I do not wear these shoes every day and I take good care of them. I was very hesitant to purchase the second pair however with my back injury they actually are a comfortable shoe. I do not have money to waste on anything , I am a widow so I gave no financial help but I am extremely dissapointed with the quality of this shoe which is why I felt the need to contact you
The best way to resolve an issue with
Windsor Smith
Quick Solutions
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Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Windsor Smith
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
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Windsor Smith
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04
Fair and Free
Join our campaign to get
Windsor Smith
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Windsor Smith
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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