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Adidas
partners with Ajust

Adidas
Complaints

The best way to resolve complaints with
Adidas

Adidas, a well-known sportswear brand, offers a wide range of athletic apparel, footwear, and accessories. With a global presence, they cater to various sports enthusiasts and athletes. Customers may have concerns regarding product quality, sizing, or delivery issues. However, Adidas strives to address these concerns through their customer support channels and return policies.

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Adidas

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Adidas

Have a complaint? Click below to resolve your issue with
Adidas

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Adidas
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Retail

Defective product return refund

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Amr
Defective product return refund

Amr

March 19, 2024

Not refunded value

Outcome Sought

Apology

Compensation

Other

Retail

Didnt last

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael
Didnt last

Michael

Unsatisfied with durability

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rachel

Rachel

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darren

Darren

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ram

Ram

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elham

Elham

Outcome Sought

Apology

Compensation

Other

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vural

Vural

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Adidas

To Listen

Live Campaign
Do you manage complaints for
Adidas
?
Retail

Defective product return refund

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Amr

Amr

March 19, 2024

Customer seeks refund, compensation, and apology from adidas egypt for defective product, lack of response, and poor management performance.
My issue with Adidas Egypt can u help? I returned a product from Adidas due to a defect in the materials that led to corrosion of the inner lining of the shoe within a period of approximately three weeks of purchasing it. The return was made approximately three months ago and until now the value has not been refunded. We have contacted them via email and by phone over the aforementioned period. The problem was not solved A very bad and unexpected performance from the management of a long-established and international company like Adidas. Unfortunately, the Egypt branch presents a very bad image of Adidas. I would like a refund for the value of the product that was returned to the company, in addition to compensation for mishandling by the company regarding this problem
Retail

Didnt last

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael

Michael

Customer complaint about short lifespan of ladies adidas shoes.
Bought a pair of Lddies adidas shoes and they just didnt last
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rachel

Rachel

I recently received a cap from adidas that is covered in fingerprints and black marks all over the cap.
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darren

Darren

Adidas you have cheapened your brand & me along with it selling your products at Bigw & cheap as chips, what’s next op shops, Sunday markets, hopefully only a short term strategy, the ribbing I cop at work, in fun, with more colleagues involved
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ram

Ram

Hi
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

In mid February 2024 I bought a pair of Adidas Copa pure boots from Ultra Football for $440 and within 6 weeks they started falling about, now less than 4 months in the boots are about ready to be thrown out, I tried Ultra Football, I tried Adidas Australia neither want to know of the issue. The boots are a perfect fit, I think they are defective and I'd like to swap them for a new pair of identical boots.
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elham

Elham

I had a store credit which had an issue date. Apparently it had 36 months to use. When I tried to use it a few days ago, I was informed by the staff at Adidas store that my card expired a few days ago. They said they cannot do anything about it.
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vural

Vural

I ordered something on 10.June.2024 and estimate delivery was on 24.June.2024 and I didnt recieved anyting during that week. I called costumer support they wanted me to wait a few more days and I didnt still nothing so I called them at 1th of July they said on the phone we will let you know what’s happening by email in 24 hours but 48 hours almost complated but no one called me and I havent recieved any email. It is really ridiculous!!!! I ll go on a holiday next week I need those items I got them for holiday but I cant even answer what’s going on!!!!

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rachel

Rachel

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darren

Darren

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ram

Ram

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elham

Elham

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vural

Vural

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Adidas

The best way to resolve an issue with 

Adidas

Quick Solutions
Prepared by
Adidas
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Adidas

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Adidas
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Adidas
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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